Escape into tranquility by indulging in spa treatments or lounging by the garden. Enjoy top-notch amenities like helpful staff and great dining options.
Windermere Jetty Museum of Boats, Steam and Stories - 15 min walk
Brockhole - the Lake District Visitor Centre - 7 min drive
Getting around
Manchester Airport (MAN) - 102 min drive
Windermere Station - 4 min drive
Burneside Station - 12 min drive
Staveley Station - 14 min drive
Airport shuttle (surcharge)
Restaurants
The Pier Coffee Shop - 5 min walk
The Boathouse Bar & Restaurant - 9 min walk
The Lake View - Bowness - 5 min walk
Trattoria - 9 min walk
Costa Coffee - 7 min walk
About this property
Lakes Hotel and Spa
Lakes Hotel and Spa offers a fantastic location, putting you just a 5-minute walk from Lake Windermere. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and British cuisine is served at The Bar, which is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff and overall property condition.
Languages
English
At a glance
Hotel size
57 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (GBP 12.00 per night)
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
2 bars/lounges
Restaurant
Poolside bar
24-hour room service
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fitness center
An indoor pool
Full-service spa
15 hot tubs
Sauna
Steam room
Accessibility
Elevator
Wheelchair-accessible path of travel
Room amenities
Be entertained
40-inch flat-screen TV
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Lakes Spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
The Bar - This bistro specializes in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
The Waterbird - This restaurant specializes in British cuisine and serves dinner only. Reservations are required. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 15 per person
Airport shuttle service is offered for an extra charge
Parking
Self parking costs GBP 12.00 per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children are permitted in the indoor pool from 8 AM to 2 PM, with last entrance at 1 PM. Last entrance for adults is 9:45 PM.
Also known as
Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere
Frequently asked questions
Does Lakes Hotel and Spa offer free cancellation for a full refund?
Yes, Lakes Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Lakes Hotel and Spa?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:30 PM.
Are pets allowed at Lakes Hotel and Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Lakes Hotel and Spa?
Yes. Self parking costs GBP 12.00 per night.
Is airport shuttle service offered by Lakes Hotel and Spa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Lakes Hotel and Spa?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Lakes Hotel and Spa and nearby?
Lakes Hotel and Spa has 2 bars, a spa, and an indoor pool, as well as a steam room, a picnic area, and a garden.
Are there restaurants at or near Lakes Hotel and Spa?
Yes, The Bar offers British cuisine.
What's the area around Lakes Hotel and Spa like?
Lakes Hotel and Spa is in the heart of Windermere, a short 4-minute walk from Lake Windermere and 4 minutes' walk from Bowness Pier. Our travelers say the local area is very walkable.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very Good
Feb 5, 2025
Ben
Ben, 1-night trip
Verified Hotels.com guest review
6/10 Good
Feb 5, 2025
Dan
Dan, 2-night trip
Verified Hotels.com guest review
6/10 Good
Feb 4, 2025
Not for spa lovers
We had an ok time overall but I wouldn't be booking again or recommending to friends.
The apartment was ok, but VERY noisy. I could hear the person in the next room snoring all night! Every step and door openeing and closing clearly heard.
Lots of basic items missing from the apartment.
Be aware £12 a day parking charge!
The spa is more like a swimming pool with a small hot tub and sauna/steam room attached to a pub.
You walk through a pub in your robe!
If you are into spa's and have been to some nice ones, I'd stay away.
Staff are lovely.
Miss W
Miss W, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 2, 2025
Will be back amazing as always
Staff were lovely and friendly couldn't do enough for you, room was beautiful beds very comfy and everything you could need, spa was perfect temp and lovely atmosphere. Only thing I'd like to comment is the robes could possibly do with more sizes in I heard a few people mentioning they didn't fit.
Samantha
Samantha, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 1, 2025
Best hotel in lake Windermere
It’s the third time staying at this hotel. Been to many hotels and I’ve got to say the staff and service at this hotel is second to non
All the staff are excellent , facility is excellent well done keeping the standards up in this hotel
Iain
Iain, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 28, 2025
Davis
Davis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 27, 2025
Philip
Philip, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 26, 2025
Daniel
Daniel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 17, 2025
Lakes Hotel and Spa
Nice greeting on arrival and being shown to our room. Excellent location and feel of the place. Lovely facilities, although we didn't take advantage of the spa. Staff in the cocktail bar could be more attentive. Having to wait in a very empty lounge area for well over 10 mins, then having to go and ask to have drinks is poor. Food however was of a good standard.
Stephen
Stephen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 15, 2025
Amy Lee
Amy Lee, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 14, 2025
Lily
Lily, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 13, 2025
Amazing stay
Gorgeous night away at this hotel couldn’t fault one thing, will 100 return
Laura
Laura, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 13, 2025
Excepted
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 13, 2025
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 13, 2025
Had a lovely time & really enjoyed the hotel. Great for relaxing with the spa on site & 3 great places to eat on site, we would return.
However, we stayed in the Penthouse & thought this could benefit from the following;
1. Ensuring the water in the shower is a power shower (not the greatest) & the water temperature is a little erratic with scolding hot most of the time, water sometimes stopping altogether.
2. Hooks on the wall as you go in to hang coats.
3. Hooks on the back of the bathroom door
As very little storage
4. A coffee machine & fridge needed
5. Larger safe. The safe was not big enough to put iPads in.
All the above we would expect from a 5 star Penthouse
Verified traveler
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 10, 2025
Fabulous hotel
When we arrived we were upgraded to a rooftop suite with hot tub, the room was absolutely fabulous, we were shown around all the facilities and then left to enjoy our stay, all the staff were very attentive nothing was to much, very friendly and approachable. I would highly recommend this hotel! Breakfast was amazing, we did venture into the spa not that we needed to as we had a hot tub but the clientele was not the best bit rowdy for our liking! The
Pub was welcoming, food was fantastic all in all a great stay in a beautiful part of the country, will definitely be returning.
Karen
Karen, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jan 9, 2025
It didnt meet our expectations , essential items not supplied in the room , very small bathroom , useless shower , little storage capability , window catch broken .
Poor front of house communication .
Chris
Chris, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 9, 2025
Nice stay and free upgrade with hot tub. Thanks. Spa very nice and relaxing
Nicholas
Nicholas, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 7, 2025
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 7, 2025
Paul
Paul, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 6, 2025
Relaxing stay after Christmas, stunning views from our hot tub on the balcony. Lovely hotel with a gorgeous spa, staff were very helpful and really friendly. Definitely be back.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 4, 2025
Lovely service with lovely rooms and a great spa
Francesca
Francesca, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jan 3, 2025
Missed the mark - unless the mark is Instagram
I’ve been wanting to stay here for a long time so when another booking fell through and there was one room available at The Lakes it felt like it was meant to be. Our room was very comfortable despite being what was nicely described by concierge as “bijou” and was beautifully decorated. The staff we encountered at reception, concierge and the pub were all fabulous. Really friendly and helpful so I can’t rate them enough. So why only 3 stars? Despite The Lakes being VERY instagrammable - Bentley with a personalised number plate ready to ferry guests around, a spa lit all in low blue lighting, stunning Christmas decorations and views over the lake, the hotel misses those simple things that you’d expect of somewhere boasting the above bragging rights. Empty shampoo and shower gel at the spa meaning you couldn’t have a post spa shower, the spa was accessible through the pub which meant going through the pub in robes, the spa being freezing - hot tub was more like a bubbly plunge pool, everything was self service at breakfast - even coffee which for a hotel with its own Bentley seems completely juxtaposed. It feels like a case of style over substance which was really disappointing for us.
Ruby
Ruby, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 3, 2025
Jamie
Jamie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 31, 2024
Fabulous friendly staff
We had a great time, loved the hot tub,room was lovely, staff were really nice and friendly.