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The Peninsula London

5.0 star property
Unwind by the indoor pool or treat yourself to a luxurious retail experience. Enjoy delicious meals at one of three on-site restaurants.

Choose dates to view prices

Photo gallery for The Peninsula London

Grand Premier Park Room ,1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar
Spa treatment
The Arch Suite, 1 King Bed | Living area | 35-inch LED TV with digital channels, toys, printers
The Peninsula Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar
The Peninsula Suite, 1 King Bed | Wardrobe
The Peninsula London, close to Buckingham Palace and Harrods, offers a luxurious retreat with an indoor pool and 3 on-site restaurants serving British cuisine. Connect to WiFi in public areas, indulge in designer shopping or unwind at one of the 2 bars.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Parking available
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • Valet parking
  • Coffee shop/cafe
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Conference space
  • Hair salon
  • Concierge services

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Separate bathtub and shower
  • Daily housekeeping
  • Coffee/tea maker
The current price is $1,096
includes taxes & fees
$913 per night
Feb 20 - Feb 21

Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Superior Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premier Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
  • 51 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Suite, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
  • 90 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Suite, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
  • 872 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for The Grand Terrace Suite, 1 King Bed

The Grand Terrace Suite, 1 King Bed | Living area | 35-inch LED TV with digital channels, toys, printers

The Grand Terrace Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
Egyptian cotton linens
Premium bedding
  • 4758 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for The Palace Suite, 1 King Bed

The Palace Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar

The Palace Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
Egyptian cotton linens
Premium bedding
  • 2605 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for The Peninsula Suite, 1 King Bed

The Peninsula Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar

The Peninsula Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
Egyptian cotton linens
Premium bedding
  • 5059 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Premier Park Suite, 2 Double Beds

Grand Premier Park Suite, 2 Double Beds | Egyptian cotton sheets, premium bedding, down comforters, minibar

Grand Premier Park Suite, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
Egyptian cotton linens
Premium bedding
  • 947 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Grand Premier Park Suite, 1 King Bed

Grand Premier Park Suite, 1 King Bed | Living area | 35-inch LED TV with digital channels, toys, printers

Grand Premier Park Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
Egyptian cotton linens
Premium bedding
  • 1173 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for The Arch Suite, 1 King Bed

The Arch Suite, 1 King Bed | Living area | 35-inch LED TV with digital channels, toys, printers

The Arch Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
Egyptian cotton linens
Premium bedding
  • 2024 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Premier Terrace Suite, 1 King Bed

Grand Premier Terrace Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar

Grand Premier Terrace Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
Egyptian cotton linens
Premium bedding
  • 947 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Premier Suite, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premier Suite, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
Down duvet
Blackout drapes/curtains
  • 840 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premier Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
Down duvet
Blackout drapes/curtains
  • 840 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Premier Suite, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, minibar

Grand Premier Suite, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
Egyptian cotton linens
Premium bedding
  • 1184 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Premier Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, minibar

Grand Premier Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
Egyptian cotton linens
Premium bedding
  • 1184 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Double Beds

Superior Suite, 2 Double Beds | Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Suite, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
  • 872 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | Egyptian cotton sheets, premium bedding, down comforters, minibar

Junior Suite, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
Down duvet
Blackout drapes/curtains
  • 743 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Double Beds

35-inch LED TV with digital channels, toys, printers

Deluxe Suite, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
Down duvet
Blackout drapes/curtains
  • 969 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
Down duvet
Blackout drapes/curtains
  • 969 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Premier Terrace Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, minibar

Grand Premier Terrace Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Premier Park Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, minibar

Grand Premier Park Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
  • 560 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
Egyptian cotton linens
Premium bedding
  • 743 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Premier Terrace Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, down comforters, minibar

Grand Premier Terrace Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
  • 624 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 2 Twin Beds

Premier Room, 2 Twin Beds | Egyptian cotton sheets, premium bedding, down comforters, minibar

Premier Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
  • 549 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premier Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Premier Park Room ,1 King Bed

Grand Premier Park Room ,1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar

Grand Premier Park Room ,1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
  • 549 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
LED TV
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
1 GROSVENOR PLACE, London, England, SW1X 7HJ

What's nearby

  • Green Park - 3 min walk
  • Hyde Park - 4 min walk
  • Buckingham Palace - 11 min walk
  • Royal Albert Hall - 4 min drive
  • Big Ben - 5 min drive

Getting around

  • Heathrow Airport (LHR) - 36 min drive
  • London City Airport (LCY) - 43 min drive
  • Farnborough (FAB) - 49 min drive
  • Luton Airport (LTN) - 64 min drive
  • Gatwick Airport (LGW) - 80 min drive
  • London Victoria Station - 11 min walk
  • London (ZEP-Victoria Train Station) - 12 min walk
  • Charing Cross Station - 27 min walk
  • Hyde Park Corner Underground Station - 2 min walk
  • Knightsbridge Underground Station - 10 min walk
  • Green Park Underground Station - 11 min walk

Restaurants

  • ‪Hard Rock Cafe - Park Lane - ‬5 min walk
  • ‪The Lodge Cafe - ‬3 min walk
  • ‪The Berkeley Bar & Terrace - ‬4 min walk
  • ‪The Library Bar - ‬1 min walk
  • ‪Theo Randall - ‬5 min walk

About this property

The Peninsula London

You'll be in a fantastic location at The Peninsula London, just a 5-minute walk from Hyde Park and Hyde Park Corner. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Brooklands, one of 3 restaurants, which serves British cuisine and is open for lunch and dinner. This luxurious hotel is also within just a 10-minute walk of Green Park and Piccadilly. The property is just a short walk to public transportation: Hyde Park Corner Underground Station is 2 minutes and Knightsbridge Underground Station is 10 minutes.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), Czech, Danish, Dutch, English, Filipino, Finnish, French, German, Greek, Irish, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish

At a glance

DONE

Hotel size

    • 190 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
    • Pet sitting and pet grooming services offered
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Covered onsite valet parking (GBP 75 per night)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Private dining

Traveling with children

  • Children stay free (see details)
  • Children's menu
  • Children's games
  • Toys
  • Children's books
  • Bed rails
  • Corner guards
  • Outlet covers
  • Stroller

What to do

  • Shopping

Working away

  • Conference space (7492 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • An indoor pool
  • Designer stores on site
  • Wine tasting room
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 760
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 760
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Stair-free path to entrance
  • High pile carpet in room

Room amenities

Be entertained

  • 35-inch LED TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Bathrobes and slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free local calls
  • Desk chair
  • Printer

Food and drink

  • Champagne service
  • Meal delivery service
  • Free bottled water
  • Children's dinnerware
  • Dining table
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

Brooklands - This restaurant specializes in British cuisine and serves lunch and dinner. Reservations are required.
Canton Blue - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Brooklands Bar - This cocktail bar specializes in international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
The Lobby - This family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
Peninsula Boutique & Café - This café specializes in international cuisine and serves breakfast, brunch, lunch, and light fare. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 44 to 49 per person
  • There is a service fee of 5 percent

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 50 per pet, per night

Parking

  • Covered valet parking costs GBP 75 per night
  • Parking height restrictions apply

Policies

This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

The Peninsula London Hotel
The Peninsula London London
The Peninsula London Hotel London

Frequently asked questions

Does The Peninsula London offer free cancellation for a full refund?

Yes, The Peninsula London does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Peninsula London?

Yes, there's an indoor pool.

Are pets allowed at The Peninsula London?

Yes, pets are welcome, with a limit of 2 total. There's a charge of GBP 50 per pet, per night. Service animals are exempt from fees. Pet-sitting services, grooming services, and food and water bowls are available.

Is parking offered on site at The Peninsula London?

Yes. Valet parking costs GBP 75 per night. Parking spots may be limited.

What are the check-in and check-out times at The Peninsula London?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at The Peninsula London and nearby?

The Peninsula London has 2 bars and an indoor pool.

Are there restaurants at or near The Peninsula London?

Yes, there are 3 onsite restaurants, featuring British cuisine.

What's the area around The Peninsula London like?

The Peninsula London is in London City Centre, a short 2-minute walk from Hyde Park Corner Underground Station and 4 minutes' walk from Hyde Park.

Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Very special
As a new hotel you would think it may lack that sense of history and character of other London hotels…this was absolutely not the case. Fantastic from start to finish. The rooms are beautiful, service is impeccable and all the facilities you could want. Beautiful small touches to make you feel special. We also loved the bar and the restaurant Brooklands is an absolute must! The best Michelin starred restaurant we have been to so far.
Alexandria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tim, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Courtney, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rob, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

All I can say is that I can’t wait to go back. Absolutely the best hotel experience that I’ve ever had. Attentive staff is the best part of the whole experience. They were thoughtful, caring, and very reactive and respectful.
Chi K., 3-night trip
Verified Expedia guest review

10/10 Exceptional

Jonathan, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Fair
Okay. Requested for a city view and upgrade for my daughter’s graduation celebrations. Apparently city views were declined, and upgrade wasn't to satisfaction..
Marian, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

WEI, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing amenities and staff with great location.
Gary, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Surely - now London’s best hotel?
What an amazing experience. This was a staycation for my husband’s special birthday and boy did they deliver! From the start - impeccable service. Even when there was a mix up on rooms, the manager quickly rectified this. The restaurants were superb; especially The Lobby & Brooklands - outstanding Michelin star quality and staff who were very accommodating for our picky kids palates! The bar opposite brooklands was nice too - great cocktails but one of the waitresses was unnecessarily rude & unprofessional when we pointed out that she got my husband’s drink wrong! The spa was a lovely highlight. New facilities and peaceful ambience. However, 1 of 2 of the staff were quite overbearing and imposing! Despite that however the kids had fun thanks to some helpful pool toys & colourful fruit ice lollies! But the pies de resistance which made up for these minor issues had to be the suites - absolutely amazing - beautifully designed, spacious for central London and incredibly comfortable. Slept like a baby and the boys loved it. Room service was fab too. They also made an effort to decorate it with balloons and some treats. Overall - amazing service & memories! Almost perfect if not for a few staff members. Will def consider coming again.
Tara, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Surely - now London’s best hotel?
What an amazing stay. This was a booking for my husbands special birthday and boy did they deliver. From the start - impeccable service. Even when there was a mix up on room photos on site vs reality the manager quickly rectified this. Everything was outstanding - the restaurants were superb; especially The Lobby & Brooklands - Michelin star quality and accommodating for our picky kids palates! The bar opposite brooklands was nice too - great cocktails but one of the waitresses was unnecessarily rude & unprofessional when we pointed out that she got my husband’s drink wrong! The spa was a lovely highlight. New and peaceful. Some of the staff were unnecessarily overbearing and disruptive! But the pies de resistance which made up for the tiny issues has to be the suites - absolutely amazing - beautifully designed, spacious for central London and incredibly comfortable. Slept like a baby and the boys loved it. Room service was fab too. They also made an effort to decorate it with balloons and some chanpagne and treats for the kids. Overall - superb service & memories! Almost perfect if not for a few staff members. Will def consider coming again.
Tara, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Hugh, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Vladimir, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Vvip
othman, 3-night family trip
Verified Expedia guest review

6/10 Good

Hang Yan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lisa, 3-night trip
Verified Hotels.com guest review

2/10 Poor

othman, 3-night trip
Verified Expedia guest review

10/10 Exceptional

othman, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Ezra, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Tom, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful room and property.
ANGELA, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful room and property.
ANGELA, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Best hotel in London by far
Ibrahim, 1-night trip
Verified Expedia guest review