Escape to this upscale hotel with an unbeatable location near Quinta Avenida. Dive into relaxation by one of two pools or indulge in delicious eats at the on-site restaurant.
Located near Playa del Carmen Main Beach, Aloft Playa Del Carmen offers a vibrant retreat. Take a dip in one of the 2 outdoor pools, enjoy a meal at Nook restaurant or grab something quick from the grocery store. With free high-speed WiFi and helpful staff, guests love its beach locale and pool.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Connecting rooms available
Pet friendly
Parking available
Electric vehicle charging point
Bar
Main amenities
Daily housekeeping
Near the beach
Restaurant and 2 bars/lounges
2 outdoor pools
Breakfast available
Self parking
Pool bar
24-hour room service
Coffee shop/cafe
24-hour business center
3 meeting rooms
Meeting rooms
Feel at home
Connecting/adjoining rooms available
Private bathroom
Television
Terrace
Daily housekeeping
Elevator
The current price is $113
$113
includes taxes & fees
$91 per night
Feb 23 - Feb 24
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Breezy, Room, 1 King Bed, Balcony
Breezy, Room, 1 King Bed, Balcony
Highlights
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
419 sq ft
City view
Sleeps 2
1 King Bed
View all photos for Breezy, Room, 2 Queen Beds, Balcony
Breezy, Room, 2 Queen Beds, Balcony
Highlights
Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
443 sq ft
City view
Sleeps 4
2 Queen Beds
View all photos for aloft, Room, 1 King Bed
aloft, Room, 1 King Bed
Highlights
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Down duvet
365 sq ft
Sleeps 2
1 King Bed
View all photos for aloft, Room, 2 Queen Beds
aloft, Room, 2 Queen Beds
Highlights
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Down duvet
365 sq ft
Sleeps 4
2 Queen Beds
View all photos for Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
Highlights
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
730 sq ft
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed, Non Smoking, Balcony
Suite, 1 King Bed, Non Smoking, Balcony
Highlights
Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
853 sq ft
Sleeps 2
1 King Bed
View all photos for Suite, 2 Queen Beds, Non Smoking
Suite, 2 Queen Beds, Non Smoking
Highlights
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
899 sq ft
Sleeps 4
2 Queen Beds
View all photos for Suite, 2 Queen Beds, Non Smoking, Balcony
Calle 34 Norte Manzana 100 Lote 3, 10/34 Midtown Shops, Playa del Carmen, QROO, 77536
What's nearby
Central Square - 4 min walk
Quinta Avenida - 4 min walk
Playa del Carmen Main Beach - 8 min walk
Mamitas Beach - 11 min walk
Playa del Carmen Maritime Terminal - 15 min walk
Getting around
Cancun Intl. Airport (CUN) - 46 min drive
Tulum Intl. Airport (TQO) - 96 min drive
Cozumel Intl. Airport (CZM) - 12.4 miles/19.9 km
Restaurants
Logia Café - 3 min walk
Antoinette - 3 min walk
Nicoletta - 3 min walk
MiDogo Café - 3 min walk
Kaxapa Factory - 3 min walk
About this property
Aloft Playa Del Carmen
When you stay at Aloft Playa Del Carmen, you'll be in a great location, within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. Other features include a poolside bar, a snack bar/deli, and a terrace. Fellow travelers say great things about the pool and helpful staff.
Languages
English, Spanish
At a glance
Hotel size
167 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 1 total, up to 40 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
Onsite parking available only on request
Secured covered onsite self parking (MXN 200 per day)
Wheelchair-accessible parking on site
Onsite parking limited
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
2 bars/lounges
Restaurant
Poolside bar
Coffee shop
Shared microwave
24-hour room service
Snack bar/deli
Traveling with children
Grocery/convenience store
What to do
Beach nearby
Working away
24-hour business center
3 meeting rooms
Coworking spaces
Services
24-hour front desk
Tour/ticket assistance
Porter/bellhop
Facilities
1 building/tower
Built in 2022
Rooftop garden
Terrace
Television in common areas
2 outdoor pools
Shopping mall on site
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
No plastic coffee stirrers
Reception hall
Dock
Outdoor furniture
Traditional architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Wheelchairs available on site
Closed captioned TV
Grab bar near toilet
Transfer shower
Lever door handles
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Pool access ramp on site
Smooth flooring in room
Room amenities
Be entertained
MP3 docking station
55-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down comforter
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi (speed of 50+ Mbps)
Free local calls
Food and drink
Mini-fridge
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Dining
Nook - Onsite restaurant.
W XYZ Bar - Onsite bar. Open daily.
Splash RoofTop - Onsite rooftop bar. Open daily.
Fees & policies
Refundable deposits
Breakage deposit: MXN 1000 per stay
A damage deposit of MXN 10000 will be collected before check-in
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 300 for adults and MXN 150 for children
Pets
Service animals exempt from fees
Pet deposit: MXN 2000 per stay
Pets are allowed for an extra charge of MXN 550 per pet, per day
Parking
Covered self parking costs MXN 200 per day
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Aloft Playa Del Carmen Hotel
Aloft Playa Del Carmen Playa del Carmen
Aloft Playa Del Carmen Hotel Playa del Carmen
Frequently asked questions
Does Aloft Playa Del Carmen offer free cancellation for a full refund?
Yes, Aloft Playa Del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Aloft Playa Del Carmen?
Yes, there are 2 outdoor pools.
Are pets allowed at Aloft Playa Del Carmen?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 40 lbs per pet. There's a charge of MXN 550 per pet, per day, and there's also a deposit of MXN 2000 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Aloft Playa Del Carmen?
Yes. Self parking costs MXN 200 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Aloft Playa Del Carmen?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Aloft Playa Del Carmen?
No, this hotel doesn't have a casino, but Riviera Gran Casino (3-min walk) is nearby.
What is there to do at Aloft Playa Del Carmen and nearby?
Aloft Playa Del Carmen has 2 outdoor pools and 2 bars.
Are there restaurants at or near Aloft Playa Del Carmen?
Yes, there's an onsite restaurant, Nook.
What's the area around Aloft Playa Del Carmen like?
Aloft Playa Del Carmen is a short 4-minute walk from Quinta Avenida and 8 minutes' walk from Playa del Carmen Main Beach. Travelers give top marks for the hotel's prime location.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 10, 2025
excellent stay
Very nice hotel with excellent service, Clean rooms, tasty breakfast with many choices. Ms. Alma from the reception was very helpfull. Very nice rooftop bar especially thanks to Brian. Will come again..
Jana
Jana, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 6, 2025
Keith
Keith, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 2, 2025
Susan
Susan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 31, 2025
great spot
Very nice hotel, bright and modern. The staff is friendly and helpful. We ate dinner in the restaurant and it was lovely, great wine and the food was fresh and delicious. The pool area is beautiful. Mario the concierge was wonderful, helping organize my mother and handicapped sister. This is my new go-to hotel in Playa
Susan
Susan, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 28, 2025
Clean & convenient
This was my second time staying here. I like the location, cleanliness and amenities of the property.
Check in was a breeze, staff is always friendly and the rooms are always clean, which to me is of the upmost importance.
Usually would rank this higher but a couple things:
- Music at the pool didn't fit the vibe. Was mostly 80/90/00's and played at a volume almost loudly obnoxious. I feel like it didn't align with the Aloft brand at all
- Woke up on several mornings to the fire alarm going off. And it was early - 7 or 7:30am for several minutes before being disarmed. Was not pleasant. Not sure if this was testing or just because
- Situated in a room that was opposite the courtyard, facing a building under construction. Working being done and it was unpleasant
Like I said previously, the things I didn't like are fixable, so would reconsider another stay but would need to ensure that the above were dealt with before.
MICHAEL
MICHAEL, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 28, 2025
Very good choice to stay in Playa del Carmen
New modern hotel with 2 roof-pools and garage parking.
We will visit this again next time.
Kristina
Kristina, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 24, 2025
Verified traveler
5-night family trip
Verified Hotels.com guest review
4/10 Fair
Jan 13, 2025
good hotel not organized
i had to pay parking as the car didn't fit, they couldn't give us 2 keys for each room
Gaspare
Gaspare, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 1, 2025
Great stay
Great stay, wonderful staff especially night reception. Clean modern hotel beautiful pool area . Would definitely return .
amy
amy, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 31, 2024
Albert
Albert, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 31, 2024
Dimitry
Dimitry, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 29, 2024
1 Day in Playa del Carmen
Nice new hotel close to Cinco Avenida. Modern design, comfortable bed, clean. Nice rooftop pool area with music and bar. Good value for the money.
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 27, 2024
Verified traveler
11-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 18, 2024
Melissa
Melissa, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 14, 2024
Luxurious and unconscious
Beautiful clean place with two rooftop pools centrally located in Playa del Carmen. Breakfast was a disappointment for us with food allergies - no gluten-free or dairy-free Alternatives, which is surprising for a high quality hotel. Overall we had a nice stay
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 3, 2024
very comfortable, modern and bright hotel in a convenient location with a well stocked grocery store and coffee shop on the ground floor
Susan
Susan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 23, 2024
Great location, great staff, great hotel overall! It’s our new favorite in Playa!
Melissa
Melissa, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
Pedro C
Pedro C, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2024
Very nice new and reasonably priced. Modern style. Very close to all the restaurants and shopping on and near Avenida 5. Full grocery store on the bottom floor below the hotel. Rooftop pool and workout area. Not all inclusive.
Diane
Diane, 6-night romance trip
Verified Expedia guest review
8/10 Very Good
Nov 10, 2024
I liked that it was super close to La Quinta Avenida, lots of options to eat nearby, also playa mamitas is walking distance.
I feel the shower is not very well thought for elderly. There’s no seat in the shower and no handrail for elders to hold on too. I’ve stayed in other hotels where they have seating in the shower and also hand rail and this is very helpful.
Martha
Martha, 2-night trip
Verified Expedia guest review
8/10 Very Good
Nov 10, 2024
Well located, clean, nice pool
Ana
Ana, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 7, 2024
Very good
Rui
Rui, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 6, 2024
Nice property. Easy to walk to shops and dining as well as the beach.
bambi
bambi, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 25, 2024
Very nice hotel in a beautiful place
Carlos
Carlos, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 23, 2024
Alma and Jesus were awesome. Friendly and efficient. Answered all my questions. Hotel is in a perfect location.