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Montreal Suites

3.5 star property
Hotel with outdoor pool, near Orlando Vineland Premium Outlets

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Photo gallery for Montreal Suites

Outdoor pool
Outdoor pool
Front of property
In-room safe, iron/ironing board, bed sheets
Full-size fridge
Just a short drive from Disney Springs, Surestay Plus By Best Western Orlando Lake Buena Vista offers the perfect blend of convenience and comfort. Fuel up with a breakfast buffet, stay active at the gym or unwind by the outdoor pool. With free self parking and WiFi in public areas, previous guests have raved about the helpful staff.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free breakfast
  • Pool
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Gym
Main amenities
  • Housekeeping (on request)
  • Outdoor pool
  • Free theme park shuttle
  • Fitness center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • ATM/banking services
  • Vending machine
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
Feel at home
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Separate dining area
  • Separate sitting area
  • Television
  • Laundry facilities

Room options

Similar properties

Front of property

Comfort Inn & Suites Kissimmee by the Parks

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
7.4 out of 10, Good, 697 reviews
The price is $108
includes taxes & fees
$96 per night
Mar 3 - Mar 4
Comfort Inn & Suites Kissimmee by the Parks
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About the neighborhood

Map
8200 Palm Pkwy, Orlando, FL, 32836-6427

Getting around

  • Kissimmee, FL (ISM-Kissimmee Gateway) - 20 min drive
  • Orlando Intl. Airport (MCO) - 22 min drive
  • Orlando Sanford Intl. Airport (SFB) - 46 min drive
  • Orlando Station - 21 min drive
  • Kissimmee Station - 24 min drive
  • Winter Park Station - 25 min drive
  • Free theme park shuttle

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Giordano's - ‬16 min walk
  • ‪Ford's Garage- Orlando - ‬4 min drive
  • ‪Sofrito Latin Cafe - ‬12 min walk
  • ‪Shake Shack - ‬4 min drive

About this property

Montreal Suites

Surestay Plus By Best Western Orlando Lake Buena Vista puts you within a 10-minute drive of Disney Springs™ and Orange County Convention Center. You can get a workout in at the fitness center or take a dip in the outdoor pool. Also, Aquatica and Walt Disney World® Resort are within a short drive. Fellow travelers love the helpful staff and location.

Languages

English, French, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 123 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property enforces quiet hours from 10:00 PM to 8:00 AM
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Offsite

    • Free theme park shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–9:30 AM

Traveling with children

  • Free theme park shuttle

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Double sofa bed
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Hair dryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Full-sized refrigerator/freezer

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in

Renovations and closures

The property will be renovating from November 3 2023 to February 28 2025 (completion date subject to change). The following areas are affected:
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and mobile payments. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Frequently asked questions

Is there a pool at Surestay Plus By Best Western Orlando Lake Buena Vista?

Yes, there's an outdoor pool.

Are pets allowed at Surestay Plus By Best Western Orlando Lake Buena Vista?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Surestay Plus By Best Western Orlando Lake Buena Vista?

Yes, there's free self parking.

What are the check-in and check-out times at Surestay Plus By Best Western Orlando Lake Buena Vista?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Check-out time is 11:00 AM.

What is there to do at Surestay Plus By Best Western Orlando Lake Buena Vista and nearby?

Surestay Plus By Best Western Orlando Lake Buena Vista has an outdoor pool and a fitness center.

Reviews

7.0

Good

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Good

Great location! Good breakfast options. I understood at time of booking that hotel was under renovation. Only seen workers on the weekday of our stay. Our room was not a renovated room but was clean. Only complaint is no shelf or rack in shower for soap/shampoo and lack of hot water in shower. It seemed as the shower dial was set only to go as far as a lukewarm setting.
Dianna, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

The bathroom door wouldn’t close. Apparently our mattress was new, but someone put a sheet over the plastic on the “new” mattress. It crinkled every time we turned. Kept us up all night. The elevator didn’t work. The bathrooms by the pool were out of order. The pool was ICE cold. The shower was ICE cold. We could not get into the building from the pool. It was not a good experience overall.
Kelly, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gustavo C, 12-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fernando A., 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good
Everything was pretty : service, room, etc.. Only bad point: they were in renovation (remodel) and the pool wasn’t heated. Except those points, everything was perfect !!
QUENTIN, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Amber, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

This hotel is no longer Surestay by Best Western. I arrived and confirmed the address with the staff. They were unable to find my reservation. This was the case with other people in the lobby as well who were trying to figure out how this happened. Another customer had just arrived and was returning to the front desk as her room was terribly dirty and smelled of smoke. As staff could not locate my reservation I left. My card was still charged for more than the entire amount of what would have been a 2 night stay.
Kristin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Xiaoshan, 2-night trip
Verified Hotels.com guest review

2/10 Poor

The 1st greeter when we arrived was very friendly. However when we arrived to our room it wasn’t till later we realized the room had cockroaches! It was not a good feeling sleeping in that room, the next day we got moved to another one. Cleanliness overall was horrible and hotel needs to be updated!
Eve, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Karina, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kathy, 6-night family trip
Verified Hotels.com guest review

4/10 Fair

Maybe it will be good after renovation
The room was large, but very old, all the furniture and appliances were very old and a little dirty. We were there on some very cold days and the heating simply didn't work in the room... they tried to fix it 3 times, but it kept getting cold. The breakfast attendants have been curt and only add a few items to the breakfast at a time (for example, they bring out 10 slices of bread every 15 minutes for the entire hotel, so when they do, everyone takes more than one and ends for another 15 minutes) The reception attendants are polite. Samuel was excelent!
mirna p c, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

beau, 6-night trip
Verified Hotels.com guest review

8/10 Very Good

David Beams, 3-night trip
Verified Hotels.com guest review

6/10 Good

You get what you pay for. The room were comfortable but the property is under construction so there the appearance and condition is sub par. If you can look past the construction then its excellent value. The front desk was amazing in trying to accomadate.
Daniel, 3-night trip
Verified Hotels.com guest review

6/10 Good

Checkin was great. Staff were accommodating and very friendly. Hotel was under renovation which made it messy and unfinished. I was in between old and dingy and new and fresh. I think when they complete the renovations the hotel will be very good.
Robert, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Weekend get away.
The place is still under construction, but it is not a bother at all. The staff is very friendly. We were greeted with a smile and our questions were answered. The check-in process was quick. The room was big, new carpet, clean and bed very comfortable. What else can one ask for? I want to mention that I almost did not book this place because of a bad review from a customer who apparently had an issue with a refund. I'm happy I did ignore her. Place is great. Walking distance from a lot of restaurants. Good breakfast. We will go back.
Evelyne, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Never Again!
The pull out bed had blood stains all over it, bugs in our room, we rarely got fresh towels unless we asked.
Shannon, 6-night family trip
Verified Hotels.com guest review

4/10 Fair

Convenient for everything.
Lea, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

The bathroom door was coming off the hinges. The counter was broken and the stove didn’t work. Room was dusty floor looked nasty. They served the same breakfast everyday for the whole week. Sinks and bathtub did not drain.
Scott, 6-night family trip
Verified Hotels.com guest review

4/10 Fair

Would not stay there again
The first room we were given had ants crawling up the wall, the AC didnt work (room temp stayed consistently at 76) and appeared very unclean. Debated leaving the hotel all together. Asked to change rooms. We were accommodated to a room with working A/C. Room appeared cleaner. No visible ants, but did find ants crawling in my daughters sippy cup, after being in room a few hours. No blankets for beds. Only sheets. Shower curtain pole falling out of the wall, which made curtain unable to close for privacy. Smelled unclean. Workers were very nice and helpful though. Hotel was going through renovations, maybe we just got unlucky. But would not stay there again.
Carrie, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

We booked a room with two queens and we got a room with two doubles. There were roaches and the doors were falling apart. There was supposed to be a full kitchen, and there wasnt a single piece of silverware.
5-night family trip
Verified Hotels.com guest review

8/10 Very Good

Victor, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Turgay, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nathaniel, 4-night trip
Verified Hotels.com guest review