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iStay Hotel Ciudad Juarez

3.5 star property
Central Ciudad Juárez hotel with indoor pool, connected to a shopping center

Choose dates to view prices

Photo gallery for iStay Hotel Ciudad Juarez

Breakfast served
Indoor pool
Exterior
In-room safe, desk, soundproofing, iron/ironing board
Lobby
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Pool
  • Childcare
  • Bar
  • 24/7 front desk
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • Babysitting
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
Feel at home
  • Free cribs/infant beds
  • Babysitting services
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is $77
includes taxes & fees
$69 per night
Feb 11 - Feb 12

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hair dryer
Private bathroom
Cable channels
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hair dryer
Private bathroom
Cable channels
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hair dryer
Private bathroom
Cable channels
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hair dryer
Private bathroom
Cable channels
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Standard

In-room safe, desk, soundproofing, iron/ironing board

Quadruple Room Standard

  • Sleeps 2

View all photos for Single Room Standard

In-room safe, desk, soundproofing, iron/ironing board

Single Room Standard

  • Sleeps 2

View all photos for Quadruple Room Deluxe

In-room safe, desk, soundproofing, iron/ironing board

Quadruple Room Deluxe

  • Sleeps 2

View all photos for Single Room Deluxe

In-room safe, desk, soundproofing, iron/ironing board

Single Room Deluxe

  • Sleeps 2

Similar properties

Front of property - evening/night

Hotel Lucerna Ciudad Juarez

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, (1000)
The price is $89
includes taxes & fees
$74 per night
Mar 2 - Mar 3
Hotel Lucerna Ciudad Juarez
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About the neighborhood

Map
Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juárez, CHIH, 32310

What's nearby

  • Plaza de las Americas - 6 min walk
  • Paso del Norte Cultural Center - 17 min walk
  • Benito Juárez Olympic Stadium - 4 min drive
  • Paso del Norte International Bridge - 5 min drive
  • American Consulate - 9 min drive

Getting around

  • Ciudad Juarez Intl. Airport (CJS) - 24 min drive
  • El Paso International Airport (ELP) - 25 min drive
  • El Paso Union Depot - 18 min drive

Restaurants

  • ‪Gorditas Doña Tota - ‬7 min walk
  • ‪Italia Forno Ristorante - ‬4 min walk
  • ‪Wendy's - ‬6 min walk
  • ‪Kinsui - ‬5 min walk
  • ‪Crisostomo - ‬5 min walk

About this property

iStay Hotel Ciudad Juarez

At iStay Hotel Ciudad Juarez, you'll be within a 10-minute drive of American Consulate and Paso del Norte International Bridge. Guests can indulge in mani/pedis, and iStay Delicious serves breakfast. An indoor pool, a bar/lounge, and a fitness center are other highlights. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 146 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Babysitting services

What to do

  • Shopping
  • Golfing nearby

Working away

  • 24-hour business center
  • Conference space (825397 square feet)

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 40-inch plasma TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

IStay Delicious - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: MXN 25 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 150 for adults and MXN 100 for children

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel iStay Ciudad Juarez
iStay Ciudad Juarez
iStay Hotel
iStay Hotel Ciudad Juarez
Istay Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel
iStay Hotel Ciudad Juarez Ciudad Juárez
iStay Hotel Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

Does iStay Hotel Ciudad Juarez offer free cancellation for a full refund?

Yes, iStay Hotel Ciudad Juarez does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at iStay Hotel Ciudad Juarez?

Yes, there's an indoor pool.

Are pets allowed at iStay Hotel Ciudad Juarez?

Sorry, pets aren't allowed.

Is parking offered on site at iStay Hotel Ciudad Juarez?

Yes, there's free self parking.

What are the check-in and check-out times at iStay Hotel Ciudad Juarez?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Check-out time is 1 PM.

Is there an onsite casino at iStay Hotel Ciudad Juarez?

No, this hotel doesn't have a casino, but Sunland Park Racetrack and Casino (14-min drive) and Speaking Rock Entertainment Center (18-min drive) are both nearby.

What is there to do at iStay Hotel Ciudad Juarez and nearby?

IStay Hotel Ciudad Juarez has an indoor pool and a fitness center.

Are there restaurants at or near iStay Hotel Ciudad Juarez?

Yes, there's an onsite restaurant, iStay Delicious.

What's the area around iStay Hotel Ciudad Juarez like?

IStay Hotel Ciudad Juarez is in Zona Pronaf, a short 17-minute walk from Paso del Norte Cultural Center and 6 minutes' walk from Plaza de las Americas.

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Poor

Silvia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Victor, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

George, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marisol, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jose l, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fidel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luis, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Raul, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean convenien
Very nice hotel clean and modern some areas are neglected, but overall good
Claudia, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

They had turn the AC off and it was hot at night
carlos, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Raul, 2-night trip
Verified Hotels.com guest review

6/10 Good

Estuvo solo bien y el desayuno no me lo incluyó pero en general estuvo solo bien
Alfredo, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Maria, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Thanks Istay
Lady in customer service was very gentle and helpful , the rooms were big and comfortable, definitely one of my favorite hotels.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Javier, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

alejandra, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

I booked for three nights. Almost every day had to take the key back to get programmed. That was a little annoying. Otherwise, good stay very convenient location.
Leonardo, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

My room was dirty, hair and dirt on the floor, smelled like moisture and feet, we found several roaches, the beds were uncomfortable and old, the countertops are stained, AC was not working during the day, the shower curtain was mid ripped and the main the pool heater wasn’t working and on front desk didn’t let us know.
Claudia, 1-night trip with friends
Verified Expedia guest review

8/10 Very Good

The elevator was not working
Salvador, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Genessie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amelia, 1-night trip
Verified Hotels.com guest review

General property information

Travelers Say
"So nice and oh nice but we need covers in the bed please now only sheets thank you"
Reasons to Book
Property Cleanliness & Bathroom Cleanliness
Check-In Time
3:00 PM
Check-Out Time
1:00 PM