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Puerta del Cielo Hotel Origen

3.5 star property
Hotel with 2 outdoor pools, near Lake Bacalar

Choose dates to view prices

Photo gallery for Puerta del Cielo Hotel Origen

Outdoor banquet area
Exterior detail
Property grounds
Studio Suite, 1 Queen Bed, Terrace, Lagoon View | Living area | 42-inch Smart TV with digital channels, TV
Superior Studio Suite, Terrace, Lakeside | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Located near the airport, Puerta del Cielo Hotel Origen is a haven for relaxation. Unwind by the 2 outdoor pools with sun loungers and pool umbrellas, or indulge in a meal at the restaurant. With free WiFi and helpful staff, your stay will be nothing short of memorable.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Electric vehicle charging point
  • Spa
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Pool bar
  • Spa services
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area
  • Television
  • Furnished balcony or patio
  • Daily housekeeping
$156 nightly
The total price is $192
Jul 3 - Jul 4
Total includes taxes and fees

Room options

View all photos for Superior Studio Suite, Terrace, Lakeside

Superior Studio Suite, Terrace, Lakeside | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Superior Studio Suite, Terrace, Lakeside

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
  • 646 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Terrace, Partial Lake View

Standard Room, Terrace, Partial Lake View | Terrace/patio

Standard Room, Terrace, Partial Lake View

7.2 out of 10
Good
(5 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
  • 431 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Terrace, Lagoon View

Studio Suite, 1 Queen Bed, Terrace, Lagoon View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio Suite, 1 Queen Bed, Terrace, Lagoon View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
  • 646 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Studio Suite, Terrace, Lakeside

Grand Studio Suite, Terrace, Lakeside | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Grand Studio Suite, Terrace, Lakeside

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
  • 861 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Terrace, Garden View

Standard Room, Terrace, Garden View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Room, Terrace, Garden View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Cristalino Lagoon Front Hotel Restaurant & SPA

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
9.8 out of 10, Exceptional, 118 reviews
The price is $178
$145 nightly
$178 total
Total includes taxes and fees
Jul 3 - Jul 4
Cristalino Lagoon Front Hotel Restaurant & SPA
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About the neighborhood

Map
Carretera Federal Bacalar-Xtomoc, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 8 min walk - 0.7 km
  • Laguna Bacalar Ecological Park - 3 min drive - 2.9 km
  • Fort of San Felipe - 4 min drive - 3.6 km
  • Municipal Spa of Bacalar - 5 min drive - 4.3 km
  • Cenote Cocalitos - 8 min drive - 7.2 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive
  • Corozal (CZH) - 53 min drive

Restaurants

  • ‪Marisqueria el Taco Loco - ‬14 min walk
  • ‪El Sazón a la Mexicana - ‬3 min drive
  • ‪Yerbabuena - ‬4 min drive
  • ‪Madre Masa - ‬4 min drive
  • ‪Taquería Ortega - ‬2 min drive

About this property

Puerta del Cielo Hotel Origen

Puerta del Cielo Hotel Origen offers a great location, putting you within just a 10-minute walk of Lake Bacalar. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other highlights include 2 outdoor pools, a poolside bar, and a bar/lounge. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 14 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (17 years old and younger) not allowed
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Private dining

What to do

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Snorkeling nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Wedding services
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Mosquito nets
  • 2 outdoor pools
  • Spa services
  • Banquet hall
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Fees & policies

Refundable deposits

  • Deposit: MXN 3500.00 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 to 500 per person

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Puerta Cielo Origen Bacalar
Puerta del Cielo Hotel Origen Hotel
Puerta del Cielo Hotel Origen Bacalar
Puerta del Cielo Hotel Origen Hotel Bacalar

Frequently asked questions

Is there a pool at Puerta del Cielo Hotel Origen?

Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 6:00 PM.

Are pets allowed at Puerta del Cielo Hotel Origen?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Puerta del Cielo Hotel Origen?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Puerta del Cielo Hotel Origen?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Puerta del Cielo Hotel Origen and nearby?

Have fun with nearby activities like fishing, hiking, and snorkeling. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include spa services.

Are there restaurants at or near Puerta del Cielo Hotel Origen?

Yes, there's an onsite restaurant.

Does Puerta del Cielo Hotel Origen have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does Puerta del Cielo Hotel Origen have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Puerta del Cielo Hotel Origen like?

Puerta del Cielo Hotel Origen is located a short 6-minute walk from Lake Bacalar.

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Puerta del Cielo Hotel Origen Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Popular mentions

Service staff
Food
View
Room
Lagoons

Reviews

10/10 Exceptional

Great hotel in Bacalar with an amazing view of the lake, excellent food and an amazing staff. Highly recommended!
William, 1-night trip

10/10 Exceptional

Great views, friendly staff.
Karina, 3-night trip

10/10 Exceptional

Awesome stay! Would definitely stay there again!
Lesly, 4-night trip

10/10 Exceptional

Amazing hotel, with friendly staff, great food, and overall with a great view of the lake!
Artemio, 6-night trip

10/10 Exceptional

Beautiful hotel in the Bacalar Lagoon. Intimate, comfortable, with a superb chef and excellent servoce.
Jorge Eduardo, 3-night trip

10/10 Exceptional

Beautiful property
Karen, 1-night trip

8/10 Very good

Wonderful staff. New, very clean and nicely designed rooms.
Mark, 2-night trip

10/10 Exceptional

Amazing property with amazing staff. It’s very tranquil and close to downtown Bacalar! We will be back!
Steven D, 5-night trip

10/10 Exceptional

Amazing stay, amazing hotel

Beautiful hotel, very convenient location. Staff super friendly and helpful. Excellent food. The best views. If you want to do a boat trip, contact Boho boats, amazing day on the lagoon.
Louis, 3-night trip

10/10 Exceptional

We had a glorious stay and will definitely return. Hands down 5 Stars all around!
Corrina, 1-night trip

10/10 Exceptional

Our stay was fantastic in a room with a wonderful view of the Laguna. The property is like a little oasis, filled with plants, flowers, private areas for dining and a swimming pool overlooking the water. The chef is over the top, best food we have had in Mexico! Staff was great and super professional.
Paola, 2-night trip

10/10 Exceptional

Serene, beautiful property with a great lagoon view. Super easy parking and secure entrance. We stayed in two room types and thought both were excellent (lagoon view suite, and partial lagoon view room). The overall vibe was nice with chill electronic music playing and waiters roaming to make sure you had all you needed, the food an drinks were excellent (ate multiple meals during our stay). Only critique would be that the lounge chairs facing the lagoon are limited in number, and other guests would hold them by placing a towel down even though they would not show back up for hours, leaving no chairs left to enjoy - wish the hotel would put a policy about this.
Jason, 2-night trip

10/10 Exceptional

Stunning stay

We had a great 2 night stay at Puerta del Cielo. From the moment we checked in the staff were so attentive, there were so many little details that meant a lot. We had several meals during our stay and everything we ate not only looked like art, but was outstanding. Luis the head chef was so helpful with tips of things to see and do and places to eat outside of the hotel.
Philip, 2-night trip

10/10 Exceptional

Great food and good service. However the property is located in the main highway and there is a lot of noise
Hector Puente, 1-night trip

10/10 Exceptional

El Cielo was such a wonderful place to visit Bacalar. Staff was very attentive. The view is amazing. breakfast was delicious and the drink cocktails were very good. The room view was partial lake view. The property grounds were so beautiful. Our room was comfortable and quiet
Gabriela, 3-night trip

10/10 Exceptional

Beautiful property with beautiful rooms. We arrived to a delicious cold complimentary cocktail. The staff were very helpful with everything from carrying our luggage, changing us to a room with a better view as per their own suggestion. The pool and jetty areas are beautiful, and they will let you reserve to eat dinner here. The restaurant was very nice, and the cocktails were great. Perfect place to relax

10/10 Exceptional

Exceptional service and food!

Me and my love had the most amazing stay at Puerta Del Cielo, the staff was incredibly service minded and tended to all of our needs. The food was simply amazing and we really just wanted to try it all. The price for the hotel and food was nothing compared to what you received. Everything about this place was outstanding and I cannot recommend it enough!! Simply the best expletive both me and my love has had in a while. Please go there and be generous with your tip!
Oliver, 4-night trip

10/10 Exceptional

Puerta Del Cielo is a place that1 1minute by minute as you spend time there you notice the beautiful care and attwnrion to the details in everything from the room irself, the restrooms and showers, the jacuzzi tub, etc. Down to the stone walls, bar area, the lighted pools etc. Everithing invites you to relax and enjoy life. In addition the entirr staff were truly wonderful. Just simply a place to go back anytime you can.

8/10 Very good

I felt the prices of wine/drinks were wY too high. One glass of wine was 2X the price of a bottle in a retail store
Cheryl, 5-night trip

10/10 Exceptional

The staff was very accomadating and super friendly! We checked in a day late and let them know and they were waiting for us in the morning! Their greeting made us feel like celebrities! They also offered to credit me for missing my first night if we wanted to stay another night but we already had another reservation. After we left to our other destination(playa del carmen) we wishe we wouldve stayed another night!. All in all the place was beautiful & peacefule! Food was delicious as well! Would definately stay again! Dont hesitate on this property! Was conpletely worth it! Thank you Puerto del Cielo!
John, 2-night trip

10/10 Exceptional

A perfect stay in paradise.

This is probably one of the nicest boutique hotels I have seen in Bacalar. It's luxurious and not over priced. My room was upstairs with a partial lagoon view. It felt very private and extremely comfortable although I'd say the beds are on the small side but I'm a solo traveller so wasn't an issue for me. It's a little out of the town but taxis are so cheap no more than 50 pesos. I loved the huge outdoor bathtub. The pool area was very nice and there's a deck leading to the lagoon. Food was very very good, the chef was accommodating to my specific requirements and it didn't work out very expensive. Service by all staff is exceptional here. Hotel was so quiet I sometimes felt like the only guest. I'd highly recommend this beautiful hotel.
Maria, 2-night trip

10/10 Exceptional

Maria Paula, 1-night trip

10/10 Exceptional

Lau tong, 4-night trip

10/10 Exceptional

Hugo eudaldo, 2-night trip

10/10 Exceptional

Excelente hotel, destaca mucho la comida, siempre deliciosa; y el personal siempre atento, amable y disponible. Instalaciones muy bonitas y tranquilas. El hotel se encuentra en carretera por lo que solamente puedes trasladarte en auto/taxi pero todos los de la zona están igual. Lo recomiendo y volvería a hospedarme en este lugar sin dudarlo.
Karla Joanna Ruan, 5-night trip