6/10 Good
Feb 9, 2025
Disappointing
I really like this hotel (Malmaison Brighton), but perhaps my last visit gave me a better impression than this occasion.
Positives
- Excellent location by the Marina and the surrounding area and amenities (there's a lot to do and see locally)
- Well connected (regular buses) to the city centre
- Free parking in the multi-storey car park
Negatives
- Room was tight (kept on knocking into the corner pillars of the bed)
- Breakfast (before 8am) is poor (dry croissants, a few yoghurts and fruit). Coffee in the room in the room isn't great. I remember breakfast from my last visit a highlight, so this was a big negative on this occasion
- Staff seemed uninterested - I find this troubling in this industry
All in all, not sure I would go back based on this experience and price, which is a great shame. Hoping Malmaison Brighton get their act together
Verified traveler
2-night business trip
Verified Hotels.com guest review