Experience Tuscany's rich charm at RELAIS SANTA CHIARA - TUSCANY CHARME. Unwind with a glass of wine by the poolside bar, savor local flavors at the breakfast buffet, or stroll through the garden. With winery tours and multilingual staff on hand, this upscale hotel offers an authentic taste of Italy.
Via Giacomo Matteotti, 15, San Gimignano, SI, 53037
What's nearby
San Gimignano Communal Palace - 12 min walk - 1.0 km
Piazza Duomo - 12 min walk - 1.1 km
Piazza della Cisterna - 12 min walk - 1.1 km
Medieval Criminal and Torture Museum - 13 min walk - 1.1 km
Sovestro in Poggio Winery - 2 min drive - 1.9 km
Getting around
Florence Airport, Peretola (FLR) - 53 min drive
Barberino Val d'Elsa Station - 14 min drive
Poggibonsi-San Gimignano Station - 16 min drive
Monteriggioni Badesse Station - 28 min drive
Airport shuttle (surcharge)
Restaurants
Bar La Cisterna - 12 min walk
RiccaPizza - 10 min walk
Bar Pasticceria Boboli - 10 min walk
Riccapizza - 9 min walk
Ristorante Le Vecchie Mura - 12 min walk
About this property
RELAIS SANTA CHIARA - TUSCANY CHARME
Take in the views from the rooftop terrace when you stay at RELAIS SANTA CHIARA - TUSCANY CHARME. After splashing around at the seasonal outdoor pool, you can unwind with a drink at the bar/lounge. This Tuscan hotel also features a poolside bar, a children's pool, and a snack bar/deli.
Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Check-out time is 10:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 15 per night; includes in/out privileges)
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–11:00 AM
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
What to do
Hiking/biking trails
Private winery tours
Bicycle rentals nearby
Ecotours nearby
Golfing nearby
Scooter/moped rentals nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1991
Safe-deposit box at front desk
Rooftop terrace
Garden
Fireplace in lobby
Television in common areas
Seasonal outdoor pool
Tuscan architecture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
16-inch TV
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Sleep well
Travel crib
Bed sheets provided
Freshen up
Bidet
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Desk chair
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 29 February, EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.
A tax is imposed by the city: From 1 March - 31 October, EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.
Optional extras
Airport shuttle service is offered for an extra charge
Renovations and closures
The property is closed between November 20 and March 21.
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per night
Parking
Self parking costs EUR 15 per night with in/out privileges
Pool, spa, & gym (if applicable)
The seasonal pool is open from April to October
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Eurocard
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT052028A1UQA2FCVK
Also known as
Hotel Relais Santa Chiara
Relais Chiara
Relais Chiara Hotel
Relais Santa Chiara
Relais Santa Chiara Hotel
Relais Santa Chiara Hotel San Gimignano, Italy - Tuscany
Relais Santa Chiara San Gimignano
Relais Santa Chiara Hotel San Gimignano
Relais Santa Chiara Hotel
RELAIS SANTA CHIARA TUSCANY CHARME
RELAIS SANTA CHIARA - TUSCANY CHARME Hotel
RELAIS SANTA CHIARA - TUSCANY CHARME San Gimignano
RELAIS SANTA CHIARA - TUSCANY CHARME Hotel San Gimignano
Frequently asked questions
Is RELAIS SANTA CHIARA - TUSCANY CHARME currently open?
The property is closed between November 20 and March 21.
Does RELAIS SANTA CHIARA - TUSCANY CHARME offer free cancellation for a full refund?
Yes, RELAIS SANTA CHIARA - TUSCANY CHARME does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at RELAIS SANTA CHIARA - TUSCANY CHARME?
Yes, there's a seasonal outdoor pool and a children's pool.
Are pets allowed at RELAIS SANTA CHIARA - TUSCANY CHARME?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at RELAIS SANTA CHIARA - TUSCANY CHARME?
Yes. Self parking costs EUR 15 per night.
Is airport shuttle service offered by RELAIS SANTA CHIARA - TUSCANY CHARME?
Yes, an airport shuttle is available.
What are the check-in and check-out times at RELAIS SANTA CHIARA - TUSCANY CHARME?
Check-in start time: 3 PM; Check-in end time: 11:00 PM. Check-out time is 10:00 AM.
What is there to do at RELAIS SANTA CHIARA - TUSCANY CHARME and nearby?
Have fun during the warmer months with activities such as hiking. Additional recreation nearby includes ecotours. Enjoy amenities like a seasonal outdoor pool and a garden.
What's the area around RELAIS SANTA CHIARA - TUSCANY CHARME like?
RELAIS SANTA CHIARA - TUSCANY CHARME is a short 12-minute walk from Torre Grossa and 12 minutes' walk from San Gimignano Communal Palace.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
RELAIS SANTA CHIARA - TUSCANY CHARME Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Location
Room
Service staff
Car
Gardens
What guests liked
Breakfast was described as incredible, superb, and very good with lots of variety. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Nov 26, 2024
Great location to get into historical Center.
Karen
Karen, 1-night trip
8/10 Very good
Apr 20, 2025
Great view and nice breakfast
Just a one night couple stay on a road trip round Italy.
Firstly what a view from the balcony!
Room and bathroom small but adequate as I was expecting. But the balcony made the room twice as big, if only the weather was better.
Breakfast was very good lots of variety on the day there.
One slight negative, we were happy to pay the parking to have the car close by but I don’t think having paid however much for a room the parking should be 15 euro but like I said we were happy to pay just to have the car closeby.
Angus
Angus, 1-night trip
10/10 Exceptional
Nov 4, 2024
Very clean and nice
alejandro gerardo alvarez
alejandro gerardo alvarez, 1-night trip
10/10 Exceptional
Oct 23, 2023
Lovely little place
Ben
Ben, 1-night trip
10/10 Exceptional
Jul 20, 2022
Nice hotel
gladys
gladys, 1-night trip
10/10 Exceptional
Jul 2, 2022
Great location, great swimming pool, great service, good size rooms with king size beds and private parking. Highly recommend this hotel.
Brent
Brent, 2-night trip
10/10 Exceptional
Oct 14, 2023
I had a wonderful stay. Everything was perfect!
Iuliana
Iuliana, 1-night trip
8/10 Very good
Nov 6, 2023
The location is great, very close to the centre. Breakfast superb! Rooms clean, nice garden
Helene
Helene, 1-night trip
10/10 Exceptional
Oct 29, 2023
We loved our stay here! The breakfast was incredible! The room is big and the staff are wonderful! Loved the pool and grassy lounge area! Walking distance to restaurants and shopping.
Jennifer
Jennifer, 4-night trip
6/10 Good
Sep 18, 2023
very old hotel
giuseppe
giuseppe, 1-night trip
10/10 Exceptional
Apr 13, 2024
One of the best experience I ever had in Tuscany. Everything is just fine. Hope to come back one day!
giuseppe
giuseppe, 1-night trip
10/10 Exceptional
Nov 8, 2024
Like all of the reviews available this property overall was great. The rooms and bathrooms are on the small side and could do with a paint: however the rooms are still comfortable.
I had a room with a balcony and it was amazing to watch the sunrise and sunset from there.
The staff were all kind and helpful and the communal areas and breakfast area were great. Plenty of breakfast options to choose from.
My recommendation is to have a car (where possible) as taxi from Poggibonsi train station was $60 euros and when it came to leaving: the local bus simply never arrived 😳😩😡.
2 others and I were lucky enough to hail a local man who drove us to the station in time to meet the train. Grazie 😘
Fiona
Fiona, 2-night trip
8/10 Very good
Sep 10, 2022
A little gem
Thoroughly enjoyed our stay here. Great location as only 10 mins walk from San Gimignano centre. The staff are first class, very helpful and professional.
Elaine
Elaine, 2-night trip
8/10 Very good
Jul 25, 2022
Property is a bit outdated. Location is great.
Natan
Natan, 2-night trip
10/10 Exceptional
Jul 26, 2023
Room with a view
Good hotel with excellent staff on hand to make your stay a pleasant one. Plenty of loungers in the gardens by the pool also, if you want to take time out. Rooms are very comfortable and offer excellent views should you wish to upgrade. Only a short walk in to town also. Definitely recommend.
Lee
Lee, 1-night trip
10/10 Exceptional
Sep 6, 2022
Lovely location, limited parking b
Lovely hotel, beautiful location. Had to leave the car off site on a road, which had to be moved before 8am the next day a no choice but an early wake up.
Andrea
Andrea, 1-night trip
10/10 Exceptional
Sep 12, 2022
Loved the countryside view and the tuscan magic. Conveniently located next to the town center. 10 min walk
Vanessa
Vanessa, 1-night trip
6/10 Good
Apr 19, 2024
Room too small
Dominique
Dominique, 1-night trip
6/10 Good
Jun 4, 2024
The 70's show
It was a bit like the 70's show. Lots of do and don't, most don't actually. "Do not ride elevator without facemask"
The hotel forgot to keep up to date
Per Arne
Per Arne, 2-night trip
6/10 Good
Sep 19, 2023
Overall, the property was nice but the reason I give it three stars is because I booked a room with a hill view and they gave me a completely different room with a view of the parking area and a house. They claim they overbooked the rooms but upgraded us to a “Suite”. They didn’t inform us of this until I complained about it and acted as if there was no problem at all. Had I known this I would have booked another property because let’s be honest, the view is everything in Tuscany. Not an awful experience but I would probably recommend booking another property if a balcony view is a priority for you.
Eloy
Eloy, 1-night trip
6/10 Good
Oct 7, 2022
Front desk not very friendly
We had a car to park instead of offering to us to park and pay
They send us out of the property to park , when we realized that the signs at the parking spots said for guess only we wonder what do they call us , so I ask and she said our car was too big and it will take 2 spaces so we said ok we will like to park and pay for parking so she told us that she had to make a call to see if she could do it and she could tell is in 5 minutes,
Then when we came back another person was there we asked again this time she said yes for 13e we can park and of course we said yes we had 3 rooms in that hotel
Last names
Martinez
Acosta
And Perez
At the end our car fit perfectly in the spa that she told us we could not park there bc of the size
Overall not a very friendly place to stay quite disappointed in this place we have been traveling since sept 15 all over Italy I think you can check our reservations and see what I mean
This was the only disappointment so far all the other places have been GREAT
Thank you
María Alícia
María Alícia, 2-night trip
8/10 Very good
Oct 29, 2024
Magnifique vue. Chambre extremement petite. Tres bien. Services extras
Danielle
Danielle, 1-night trip
10/10 Exceptional
Oct 28, 2024
Nous avons vraiment apprécié la terrasse et sa vue. La chambre est toutefois très petite et le lit un'peu trop ferme pour nous. Très bon petit déjeuner. Personne l sympathique.