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Hotel Serrano Palace

5.0 star property
Luxury beach hotel with spa, near Cala Agulla Beach

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Photo gallery for Hotel Serrano Palace

Beach nearby
View from property
Beach nearby
Bar (on property)
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Non-smoking
  • Parking available
  • Bar
  • Pet friendly
  • Gym
Main amenities
  • Daily housekeeping
  • Marina
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Children's pool
For families
  • Babysitting (surcharge)
  • Children's pool
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, Balcony, Sea View

Designer toiletries, hair dryer, bathrobes, bidet

Double Room, Balcony, Sea View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Designer toiletries
  • 441 sq ft
  • Sea view
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Double Room Single Use, Balcony

Premium bedding, minibar, in-room safe, blackout drapes

Double Room Single Use, Balcony

Highlights

Balcony
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Designer toiletries
Bathrobes
  • 441 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room, Balcony

Premium bedding, minibar, in-room safe, blackout drapes

Double Room, Balcony

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 441 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

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About the neighborhood

Map
Playa Son Moll, s/n, Capdepera, Mallorca, 7590

What's nearby

  • Son Moll Beach - 1 min walk
  • Cala Ratjada Port - 11 min walk
  • Cala Agulla Beach - 3 min drive
  • Lighthouse Cala Ratjada - 4 min drive
  • Cala Gat Beach - 8 min drive

Getting around

  • Palma de Mallorca Airport (PMI) - 63 min drive
  • Manacor Station - 26 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Bierbrunnen - ‬11 min walk
  • ‪Isla Chocolate - ‬8 min walk
  • ‪Claxon - ‬8 min walk
  • ‪La Bodeguita - ‬6 min walk
  • ‪Cafeteria Cala Ratjada - ‬12 min walk

About this property

Hotel Serrano Palace

Hotel Serrano Palace is a great choice for your beach stay in Capdepera, putting you near activities like scuba diving, snorkeling, and surfing/body boarding. There's plenty of fun with the 2 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in massages, facials, and body treatments. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights at this luxurious hotel include a marina, a poolside bar, and a health club.

Languages

Catalan, English, French, German, Italian, Russian, Spanish

At a glance

DONE

Hotel size

    • 153 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • This property enforces a strict dress code in the restaurant. Shorts are not permitted.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets stay free (dogs only, up to 11 lbs per pet)
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 10 per day)
    • Onsite valet parking (EUR 10 per day)
    • Free offsite parking nearby
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Mountain biking
  • Shopping
  • Pool table
  • Beach nearby
  • Golf lessons nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • 2 outdoor pools
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Marina
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night, up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Self parking costs EUR 10 per day
  • Valet parking costs EUR 10 per day

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note that this property has a dress code that requires long pants in the restaurant during dinner hours.

Also known as

Hotel Serrano Palace
Hotel Serrano Palace Cala Ratjada
Serrano Palace
Serrano Palace Cala Ratjada
Serrano Palace Hotel
Hotel Serrano Palace Cala Ratjada, Majorca, Spain
Hotel Serrano Palace Capdepera
Serrano Palace Capdepera
Hotel Hotel Serrano Palace Capdepera
Capdepera Hotel Serrano Palace Hotel
Hotel Hotel Serrano Palace
Serrano Palace
Hotel Serrano Palace Hotel
Hotel Serrano Palace Capdepera
Hotel Serrano Palace Hotel Capdepera

Frequently asked questions

Does Hotel Serrano Palace offer free cancellation for a full refund?

Yes, Hotel Serrano Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Serrano Palace?

Yes, there are 2 outdoor pools, an indoor pool, and a children's pool.

Are pets allowed at Hotel Serrano Palace?

Yes, dogs stay free, with a maximum weight of 11 lbs per pet.

Is parking offered on site at Hotel Serrano Palace?

Yes. Self parking costs EUR 10 per day. Valet parking costs EUR 10 per day.

What are the check-in and check-out times at Hotel Serrano Palace?

Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Hotel Serrano Palace and nearby?

Have fun with onsite activities like mountain biking and hiking. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 2 outdoor swimming pools. Hotel Serrano Palace also has an indoor pool, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Hotel Serrano Palace?

Yes, there's an onsite restaurant.

Does Hotel Serrano Palace have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Serrano Palace like?

Hotel Serrano Palace is a short 1-minute walk from Son Moll Beach and 11 minutes' walk from Cala Ratjada Port.

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Daniel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Cala Ratjada Serrano Palace hotel stay.
Excellent hotel situated across the road from the lovely Son Mol Beach. Quiet though central location. Impressive hotel room and high end bathroom. We booked half board and the standard of food is very high indeed. Only criticisms in relation to our stay would be that the pool which is such a feature of the Hotel, was not heated (early Nov) though we prefer sea swimming (which was warmer), bottled water was not provided free of charge in the room and we were expected to pay for Nespresso capsules used in our hotel room coffee machine. Tea and coffee in a 5 star hotel room is to be expected as standard. We were able to park outside the hotel, free of charge, though at busier times you may need to valet park. The Cala Ratjada Boardwalk is just across the road too. Will book to stay again. We greatly enjoyed our stay.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantstic Hotel, great holiday.
Our stay at this hotel was excellent, especially the staff they were very friendly and attentive. The hotel is situated 50 mtrs from Son Moll beach which is really beautiful with cafes and restaurants all around. Our accommodation was fantastic, we had half board and the meals were amazing. Will defiantly return
Verified Hotels.com guest review

8/10 Very Good

Only for those loving package holidays
I would only recommend this location to those looking for a short package holiday in a resort area. There is nothing Spanish-feeling about this part of Mallorca. It is a holiday resort. Many of the nearby shops and restaurants are geared for tourists and some parts of the town feel totally artificial. The clientele is largely German. The beach is just across the road. It is very clean but as it's small it gets very crowded. There are chairs with umbrellas (that get snapped up very quickly) but aside from that or sitting in one of a few beachside cafes, there are no natural shady areas. A couple of restaurants along the waterfront serve quite good and more authentically Spanish food. Aside from that, most restaurants serve the usual touristy fare. The one annoying thing was the hotel next door that liked to announce its upcoming morning and evening events so loudly (blasting this out in German) daily. One night, while on the balcony we were caught between two rival Frank Sinatra renditions - one in our hotel and one in the hotel next door. We booked half board but only ate dinner there twice. While there was a wide variety of food, much of it was drowned in heavy sauces and the better fare was gone by the time it reached 8:30pm as many diners started eating as early as 6:30. Thankfully, whatever noise one could hear in the evening stopped promptly by midnight. Only recommend if you are looking for a tourist resort in a lovely location but without a sense of local flavor.
Verified Expedia guest review

10/10 Exceptional

Lovely hotel, great area
This was an amazing experience -- we thoroughly enjoyed ourselves. We found that the food was beyond 5 star...and the feel of the entire hotel was just wonderful The only negative thing that we found during our stay there, was that the internet was a bit flakey -- had to keep putting in the password during the sessions, and since we paid extra for this service for the week, we were a bit disappointed in its performance. Otherwise the place is really wonderful. We especially liked the area, walking along the seawall was outstanding and the many places to eat and drink within minutes of the hotel were outstanding. Would never get tired of looking at the sea.
Verified Expedia guest review

10/10 Exceptional

Muy buen hotel
Hotel antiguo pero en perfecto estado. El servicio increíble. Muy buena cena y desayuno.
Antonio, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ein schönes Hotel, direkt am Strand gelegen , mit der angrenzenden Hafenpromenade in Cala Ratjada. Vielfältiges Frühstück. Sonnen Roof Dach für den Sundowner. Praktisches kleines Fitnessstudio und Sauna. Das Hotel war für meine Vorstellungen gut ( Sportler ).
Rene, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Sehr gutes Hotel. Werde ich sofort weiterempfehlen. Beim Essen merkt man, dass man in einem 5 Sterne Hotel ist. Das komplette personal ist auch noch positiv zu erwähnen.
Andreas, 12-night romance trip
Verified Expedia guest review

6/10 Good

Sehr guter Service, gute Lage, gute Auswahl beim Frühstück. Aber es ist komplett auf älteres Publikum ausgerichtet. Möbel altbacken und in die Jahre gekommen.
Diana, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Christian, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous
Fantastic thanks you for a great weekend
PORTIA, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Roman, 6-night trip
Verified Ebookers guest review

10/10 Exceptional

Tolles Hotel mit sehr gutem Service
Wir waren leider nur eine Nacht im Hotel Serrano Palace, werden aber definitiv gerne wieder einmal kommen: vom Hotelzimmer bis zum Restaurant: Ausstattung und Service lassen keine Wünsche offen. Sehr zu empfehlen!
Beatrice, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

God værdi for pengene
Et ældre hotel, med god placering. Rigtig god morgenmad og aftens buffet.god værdi for pengene.
Ivan, 7-night family trip
Verified Hotels.com guest review

6/10 Good

Boende
Den stranden som tillhörde hotellet var inget likt bilderna. Liten och inträngd. Kvällsmusik som inte var passande för tyska pensionärer som övervägde. Trevlig och rolig personal i receptionen. Proffsig pianist som spelade på flygel vid frukost. Annars var restaurangen som en matsal. Fräscht men kvar i tidigt 90-tal i inredning. Vi tog bilen till stränder på annat håll.
Peter, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

War gut , aber eher 4 Sterne Plus Standard. Lage sehr zentral in Cala Ratjada
Christian, 7-night family trip
Verified Expedia guest review

8/10 Very Good

Sehr gute Lage, sehr freundliche Mitarbeiter
Ronja, 7-night family trip
Verified Expedia guest review

6/10 Good

Muy mala cobertura de wifi. Comida correcta. Es mas un hotel de 4 estrellas que de 5.
4-night romance trip
Verified Expedia guest review

8/10 Very Good

Eine Woche mal wieder im Serrano Palace, sehr schöne Lage, Zimmer gut, Service auch, man merkt und sieht dem Personal die lange Saison jetzt an, am 04.11. ist dann letzter Tag und das Hotel schließtbis Ostern
Alex, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Angenehm wie immer!!! Das Hotel und die Mitarbeiter sind sehr freundlich und hilfsbereit. das Frühstück sowie Abendessen ist immer sehr abwechslungsreich und lecker!
Uwe, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Alles bestens , kann man nur weiterempfehlen . Perfektes Essen und freundliches Personal. Parken ist etwas schwierig .
Olaf, 4-night trip
Verified Expedia guest review

6/10 Good

Décevant
Bel hôtel et grande chambre par contre le service est loin de celui d’un 5 étoiles et le personnel à part quelques exceptions n’est pas très agréable. L’accueil a été déplorable pas un sourire des suppléments pour tout même pour le nespresso dans la chambre. Goûter payant à la piscine alors qu’il s’agit des restes du dîner de la veille. Bref à part les infrastructures et l’endroit sympa rien qui justifie le prix car tout est en extra. Il y a plein d’hôtels à Majorque beaucoup mieux et moins chers.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Edles Hotel am Strand
Das Hotel liegt in unmittelbarer Strandnähe. Er ist feinsandig und über eine Straße erreichbar. Zum Ortskern und Hafen führt eine schöne Strandpromenade (10 Minuten Fußweg) oder eine Einkaufsstraße. Der Empfang war sehr freundlich. Alle Mitarbeiter waren außerordentlich freundlich und kompetent. Wünsche wurden umgehend erfüllt. Die Zimmer sind ungewöhnlich groß und sehr gut ausgestattet. Die Inneneinrichtung ist nicht neu, aber in sehr gutem Zustand. Die Mahlzeiten haben eine große Auswahl, sind abwechslungsreich und werden sehr schön präsentiert. Manchmal werden die Mahlzeiten mit gepflegter Lifemusik begleitet. Trotz (nur) HP gab es für uns tagsüber an der Poolbar kostenlos leckere Snacks. Abendessen mit Dresscode (Herren: Hemd/Poloshirt, lange Hosenbeine, Damen: schulterbedeckt, mindestens knielange Röcke oder Hosen). Fast jeden Abend gab es Lifemusik und andere Vorstellungen am Pool oder in der großen Bar. Vielfältiges Sport- Spa- und Ausflugsangebot. Wer einen gediegenen Urlaubsaufenthalt (Einzelreisende, Paare, Familien) sucht, ist hier richtig.
Verified Expedia guest review

10/10 Exceptional

Service was uitmuntend, net als de zeer hoge kwaliteit van het buffet, zowel ontbijt als diner. Kamer/badkamer ook zeer verzorgd en ruim. Enige nadeel:geen privacy op het terras van de kamers.
Verified Hotels.com guest review

8/10 Very Good

Todo muy bien a excepción del boufet
Muy bien el boufet no está en consonancia con un hotel de cinco estrellas, tanto de cena como de desayuno
Verified Hotels.com guest review