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Hotel Imperial Laguna Faranda

3.0 star property
Lakefront hotel with outdoor pool, near Cancun Convention Center

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Photo gallery for Hotel Imperial Laguna Faranda

Outdoor pool, open 8:00 AM to 8:30 PM, sun loungers
Lake
Standard Room | In-room safe, individually furnished, desk, blackout drapes
Front of property
View from property
Escape to Hotel Imperial Laguna Faranda, where the vibrant spirit of Cancun meets French flair. Tee off on the 9-hole golf course, unwind at the outdoor pool with sun loungers, or indulge in fine dining at La Palapa Belga restaurant. With car rentals and free WiFi available on site.

Reviews

6.2 out of 10
Good

Popular amenities

  • Airport transfer
  • Pool
  • Free breakfast
  • 24/7 front desk
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant
  • Outdoor pool
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Car rentals on site
  • Front-desk safe
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is $72
includes taxes & fees
$56 per night
Apr 27 - Apr 28

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Standard Room | In-room safe, individually furnished, desk, blackout drapes

Standard Room

Highlights

Balcony
Individually furnished
Air conditioning
Free rollaway/extra beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Golf view
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Classic Room, Balcony, Lagoon View

Classic Room, Balcony, Lagoon View | In-room safe, individually furnished, desk, blackout drapes

Classic Room, Balcony, Lagoon View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Kitchenette
Refrigerator
TV
  • Lagoon view
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Quadruple Room Standard

In-room safe, individually furnished, desk, blackout drapes

Quadruple Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Quadruple Room Superior

In-room safe, individually furnished, desk, blackout drapes

Quadruple Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

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The price is $65
includes taxes & fees
$49 per night
Apr 24 - Apr 25
Calypso Hotel Cancun
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About the neighborhood

Map
Calle Quetzal No.11, Km 7.5, Cancun, QROO, 77500

What's nearby

  • Cancun Convention Center - 18 min walk - 1.6 km
  • Tortuga Beach - 20 min walk - 1.7 km
  • Cancun Interactive Aquarium - 4 min drive - 4.7 km
  • La Isla Shopping Mall - 6 min drive - 4.8 km
  • Playa Tortugas - 9 min drive - 5.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Señor Frogs - ‬4 min drive
  • ‪Club InterContinental - ‬6 min walk
  • ‪The Surfin Burrito - ‬5 min drive
  • ‪Taqueria los Chachalacos - ‬3 min drive
  • ‪Los de Pescado - ‬3 min walk

About this property

Hotel Imperial Laguna Faranda

At Hotel Imperial Laguna Faranda, you'll be just a 5-minute drive from Cancun Convention Center and Forum Beach. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at La Palapa Belga, which serves French cuisine and is open for dinner. Other highlights include a terrace and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 62 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Street parking available
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–11:00 AM
  • Restaurant

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Skydiving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Adjacent to a golf course
  • An outdoor pool
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

La Palapa Belga - This poolside fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.86 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:30 PM

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Celuisma Imperial Laguna
Celuisma Imperial Laguna Cancun
Beach House Imperial Laguna Faranda Hotels Hotel Cancun
Celuisma Imperial Laguna Hotel Cancun
Celuisma Laguna Imperial
Hotel Imperial Laguna
Imperial Laguna
Imperial Laguna Hotel
Celuisma Imperial Laguna Cancun Hotel Cancun
Imperial Laguna Cancun
Beach House Imperial Laguna Faranda Hotels Hotel
Beach House Imperial Laguna Faranda Hotels Cancun
Hotel Imperial Laguna Faranda Cancun
Hotel Imperial Laguna Faranda
Imperial Laguna Faranda Cancun
Imperial Laguna Faranda
Hotel Hotel Imperial Laguna by Faranda Cancun
Cancun Hotel Imperial Laguna by Faranda Hotel
Hotel Hotel Imperial Laguna by Faranda
Hotel Imperial Laguna by Faranda Cancun
Celuisma Imperial Laguna Hotel
Beach House Imperial Laguna by Faranda Hotels
Imperial Laguna Faranda Cancun
Imperial Laguna Faranda Cancun
Hotel Imperial Laguna by Faranda
Hotel Imperial Laguna Faranda Hotel
Hotel Imperial Laguna Faranda Cancun
Hotel Imperial Laguna Faranda Hotel Cancun

Frequently asked questions

Does Hotel Imperial Laguna Faranda offer free cancellation for a full refund?

Yes, Hotel Imperial Laguna Faranda does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Imperial Laguna Faranda?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:30 PM.

Are pets allowed at Hotel Imperial Laguna Faranda?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Imperial Laguna Faranda?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Hotel Imperial Laguna Faranda?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Imperial Laguna Faranda?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Hotel Imperial Laguna Faranda?

No, this hotel doesn't have a casino, but PlayCity Casino (9-min drive) and Royal Yak Casino and Sports Book (10-min drive) are both nearby.

What is there to do at Hotel Imperial Laguna Faranda and nearby?

Have fun with activities like kayaking, parasailing, and scuba diving, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Hotel Imperial Laguna Faranda?

Yes, La Palapa Belga offers alfresco dining and French cuisine.

Does Hotel Imperial Laguna Faranda have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Imperial Laguna Faranda like?

Hotel Imperial Laguna Faranda is located on the waterfront in Zona Hotelera, a short 18-minute walk from Cancun Convention Center and 20 minutes' walk from Tortuga Beach.

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Hotel Imperial Laguna Faranda Reviews

Reviews

6.2

Good

6.2/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Shower
Value
View
Bed

Reviews

10/10 Exceptional

Close to the beach
Alexander Anthony, 8-night trip

10/10 Exceptional

Older but well kept property with a nice pool, dock, and nice views. The staff is 1st class. I got the service you would expect in expensive hotels.
gary, 4-night trip

6/10 Good

In pictures you can see beautiful sights but when you are there it’s different, the walls, doors are old, need repairing, sink in bath falling, it’s missing an table or hungers for your clothes, and this property don’t have restaurant
Ma Del Rosario, 5-night trip

2/10 Poor

A small step above a hostel

The location was not as described . Beds were twins, not king size as stated. There there 4 of us in a room and we only had 2 towels. To get more it was a fight with the front desk it was a fight.
ST, 2-night trip

10/10 Exceptional

I enjoyed my stay would stay there again .
Rommane, 7-night trip

2/10 Poor

The staff is very rude. They wanted to charge me to let a friend in my room 55 dollars just to hang out. Even though the room was for 4 people.. they said it had to be added on the reservation. If you meet someone and you want to brig then to your room better forget it. The stuff were super rude. I will never stay there again

2/10 Poor

How’s my refund???
Kam Yee, 3-night trip

8/10 Very good

Quiet area and family friendly
Maria, 5-night trip

2/10 Poor

Property needs urgently refurbishment/renovarion and our room had a leak above one of the beds, the bathroom light did not go on. It has potential good neighborhood and nice staff. They made our emotional support dog feel very welcomed.
LILIANA LEON, 1-night trip

2/10 Poor

We were given the wrong rooms and the rooms had toilets that were not functioning & air conditioning was broken. The staff member at the time denied that he gave us the wrong room & refused any refund.
Arshvir, 4-night trip

10/10 Exceptional

I like the zone is very accessible to the center of Cancun very quiet & safe I like the fact they provide bottle waters & refills water
Rosa, 6-night trip

8/10 Very good

Ndnf
Maria Isela, 1-night trip

4/10 Fair

I only stayed there because it was close to the nightclubs. It’s in terrible condition sink was broken, bedsheets stained, hard beds, horrible smell.
Deborah A, 5-night trip

8/10 Very good

Great location, no expensive. No hot water, but not needed. Use the bus not need rental car
Jose M, 4-night trip

8/10 Very good

The location and value for money.
Jonathan Wood-, 7-night trip

2/10 Poor

Do not get room 101, it is the worst, first the lights were not working, then when I got to shower the shower wasn’t working, the bed has bed bugs, so slept on the lobby couch
Candy, 1-night trip

8/10 Very good

Good for the money!
2-night trip

8/10 Very good

As we had gotten there a few hours early for our check in the friendly staff let us park our car so we could walk and get something to eat before checking in. Place was clean enough and in a nice enough location to get to food and other things to do. Wish we had time to go use the pool as it looked nice and refreshing.
Martin, 2-night trip

6/10 Good

Was nice place to stay for the money. Outside grounds could be cleaner
Gregory, 4-night trip

2/10 Poor

No hot water room was leaking and fungus
luis, 2-night trip

8/10 Very good

some rooms are newly renovated, some are not. My rating is for the renovated only.
Hannah, 14-night trip

8/10 Very good

Inexpensive 2 star quality hotel.

Checking in was very easy. This hotel is old and not well maintained. The rooms look dirty with old furniture and rust stains everywhere.
Uchechi, 1-night trip

2/10 Poor

The property was horrible, the room was not even presentable at all, dirty dishes, ripped off bed, the door yo the balcony I couldn’t even open, the door trush it wouldn’t close, the small fridge was dirty, the closet was horrible, very sad experience, I wouldn’t ever stay in this hotel again, not even for free
Rolando, 13-night trip

2/10 Poor

Awful customer service and unreachable by phone. I reached out to the hotel 1.5 weeks before my stay to change my check in date because I had to change my flight and saw they had 8 rooms available for the new date. Me, my friend, and Expedia tried to call many times and they never picked up the phone (at least 6 different calls). They were not helpful via messages and gave me the runaround giving me excuses like changes cannot be made via messaging or phone - only by an email from Expedia to a specific email address they would not provide me and told me I could not send myself. Expedia sent the email 4 days before my check in date with no response. I followed up 2 days later. Finally got an email the day before my check in date that they do not have rooms available lol. It is a small hotel - they could have made the change via messages but clearly did not feel like accommodating because someone via message told me they had even spoken to the reservations person directly.
Joan, 1-night trip

2/10 Poor

DO NOT STAY HERE! ZERO STARS

There was no hot water in the shower. They were limited on towels and toilet paper they would give us. Charged us for a second key to the room that 3 people were staying in. I will never stay there again and will never recommend to anyone! Overall horrible experience
Virginia, 4-night trip