Things to applaud
-Reception staffs are friendly, resourceful to answer guest's questions and requests;
-Breakfast staffs are patiently waiting for your order, and tried their best to fulfill each guest's need;
-Housing keeping staffs are helpful to refill guestroom suppliers and change bedding upon request;
-Great english breakfast, nice location in the city to access everything;
-Land line phone is available in the room to make outgoing local call, I find it handy and useful if you don't want to pay for roaming charges while traveling;
Things to improve
-Hotel is quite old that you can smell the scent of wood/carpet especially during the humid day;
-Window is single panel only and will have condensation, also noted that there is no window screen if you want to open the window;
-Hotel room is not sound proof, you can hear noise from upstairs, neighbors, and from the street;
-Water pressure is not balanced during shower in the bathroom, you will feel hot and cold;
-Radiators in the room and bathroom are not effective, also they were scheduled to be on at night only for few hours;
-Breakfast could have more varieties for different days especially if you plan to stay longer, but I can understand the challenges with just a few staffs in the kitchen;