8/10 Very Good
Feb 4, 2025
Good location but car park is a dark maze
We arrived at 1530, for a 1700 check in and the hotel was utter chaos. Cars everywhere on the ramp causing congestion with no way past. Eventually got into the car park and lugged all our stuff into reception by 1545.
The reception area was like a zoo. Bags, skis, and people everywhere. We were eventually seen and told our room would be ready in 30 minutes and to go back.
30 minutes later, I went back and was ignored by 4 receptionists who just kept walking past. Eventually the original guy I spoke to turned up, and our room still wasnt ready. It was finally ready at 1715. The instructions to get to our room were incomprehensible and involved walking back through the dark dingy maze that was the underground car park, to find a random lift that even the receptionist didn't know how to find. Amazingly we found it and got to our room. Room was big and clean but the bathroom was tiny. Anyone with more than a 36" waist would not be able to fit in the shower. The room was quite cold too, even with the thermostat turned right up. Good location though, close to lifts and very centrally located.
Lee
Lee, 7-night trip
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