In the heart of Liverpool, Hope Street Hotel offers a luxurious retreat. Enjoy British cuisine at one of the two on-site restaurants or unwind with dry cleaning and laundry services. Relax at Hope Street Spa, stay connected with in-room WiFi, and appreciate helpful staff who make your stay memorable.
Liverpool Pier Head Ferry Terminal - 3 min drive - 2.0 km
Getting around
John Lennon Airport (LPL) - 26 min drive
Manchester Airport (MAN) - 52 min drive
Chester (CEG-Hawarden) - 67 min drive
Liverpool Central Station - 12 min walk
Liverpool Lime Street Station - 13 min walk
Liverpool James Street Station - 20 min walk
Restaurants
Flute - 2 min walk
The Hope & Anchor - 3 min walk
Dejavooo - 3 min walk
Fly in the Loaf - 3 min walk
Philharmonic Dining Rooms - 1 min walk
About this property
Hope Street Hotel
When you stay at Hope Street Hotel, you'll be just a 5-minute drive from Royal Albert Dock and Liverpool ONE. Guests can be pampered with deep-tissue massages at the spa, and The London Carriage Works, one of 2 restaurants, serves British cuisine and is open for lunch and dinner. Other features include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the helpful staff and overall property condition.
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Offsite parking within 984 ft (GBP 15 per day)
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Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
2 restaurants
Bar/lounge
Private dining
24-hour room service
Traveling with children
Children stay free (see details)
Children's menu
What to do
Discount at nearby fitness center
Working away
Business center
5 meeting rooms
Computer station
Conference space (581 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
24-hour fitness center
Full-service spa
Massage/treatment rooms
Banquet hall
Reception hall
Accessibility
Elevator
Assistive listening devices available
Room amenities
Be entertained
55-inch LCD TV
Premium satellite channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Shower/tub combination
Rainfall showerhead
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free weekday newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
The London Carriage Works - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
1931 - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: GBP 2.40 per accommodation, per night
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 19.50 per person
Spa access is available for an extra charge of GBP 55 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15 per accommodation, per stay
Parking
Parking is available nearby and costs GBP 15 per day (984 ft away)
Pool, spa, & gym (if applicable)
Pool access is available for an extra charge of GBP 55 per day
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Also known as
Hope Street Hotel
Hope Street Hotel Liverpool
Hope Street Liverpool
Hotel Hope Street
Hope Street Hotel Hotel
Hope Street Hotel Liverpool
Hope Street Hotel Hotel Liverpool
Frequently asked questions
Does Hope Street Hotel offer free cancellation for a full refund?
Yes, Hope Street Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hope Street Hotel?
Yes, pets are welcome. There's a charge of GBP 15 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Hope Street Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM.
Is there an onsite casino at Hope Street Hotel?
No, this hotel doesn't have a casino, but Grosvenor Casino Liverpool (19-min walk) and Mecca Bingo (8-min drive) are both nearby.
What is there to do at Hope Street Hotel and nearby?
Hope Street Hotel has a spa and a 24-hour fitness center.
Are there restaurants at or near Hope Street Hotel?
Yes, there are 2 onsite restaurants, featuring British cuisine.
What's the area around Hope Street Hotel like?
Hope Street Hotel is in Knowledge Quarter, a short 12-minute walk from Liverpool ONE and 4 minutes' walk from University of Liverpool. Travelers love the hotel's prime location.
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Hope Street Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Restaurant
Breakfast
Spa
Bar
Bed
Bathroom
Lobby
What guests liked
Breakfast was consistently described as excellent, good, and plentiful with a wide range of options. (13 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jun 22, 2025
Great stay - lovely staff - cool hotel - spacious rooms and perfect location
Ian
Ian, 1-night trip
8/10 Very good
Jul 7, 2025
Luxurious
Great Location
Friendly Staff
Luxury Spa
Verified traveler
1-night trip
10/10 Exceptional
May 29, 2025
Perfect location, staff friendly and helpful, hotel modern and stylish, good facilities and great spa
Laura
Laura, 1-night trip
10/10 Exceptional
Jul 6, 2025
Hip Hotel
The staff were so very kind. I loved Liverpool. The hotel has a cool look. Great spa. Again, superb staff
Robert
Robert, 2-night trip
10/10 Exceptional
Jul 7, 2025
Review
One night for our daughters graduation, stayed here on her recommendation. Lovely room, helpful happy staff
Julie
Julie, 1-night trip
10/10 Exceptional
Jul 7, 2025
Great stay. Just needed to be in town for a night. Hotel was lovely. Very clean, exactly what I expected. Thanks so much. I'll probably stay here again If I have to come back into Liverpool.
Elaine
Elaine, 1-night trip
8/10 Very good
Jun 22, 2025
Birthday trip
Everyone very helpful and friendly. Room upgrade appreciated. Room requires a little tlc
Ian
Ian, 2-night trip
8/10 Very good
May 22, 2025
Lovely hotel
Lovely hotel. It was clean and in a great area. If you have a room facing the street it’s a loud on the weekend, but with ear plugs I was just fine.
Leah
Leah, 2-night trip
10/10 Exceptional
Apr 23, 2025
Love this place
Really classy hotel, beds are so comfy and definitely recommend a stay here. We'll be back!
David
David, 1-night trip
6/10 Good
Jun 19, 2025
Walls to adjoining rooms are too thin, especially the headboard area.
Michael
Michael, 1-night trip
6/10 Good
Apr 13, 2025
Lovely hotel. Great location
Lovely hotel. Great location. Our stay was spoiled by the fact that guests have to pay £45 each to use the pool/sauna for 2 hours.
Verified traveler
3-night trip
10/10 Exceptional
Feb 17, 2025
Great stay
Great hotel, great location. Would definitely stay there again.
Jurgen
Jurgen, 4-night trip
8/10 Very good
May 29, 2025
Good location
Great location opposite theatre and restaurants. Comfortable bed good tea tray and toioetries had iron in room and safe
Room at back 3rd floor needs updating looking bit tired. Shower over bath good but controls out of reach easily when u are standing lin bath to use it .could do with a hand bar to hold when getting in and out .
Julie
Julie, 1-night trip
8/10 Very good
Mar 1, 2025
Great position for theatre and nice bars.
Malcolm
Malcolm, 1-night trip
10/10 Exceptional
Mar 23, 2025
Wonderful as ever!
Ben
Ben, 1-night trip
10/10 Exceptional
Mar 12, 2025
Perfect for our requirements
Kathrine
Kathrine, 2-night trip
10/10 Exceptional
May 18, 2025
Wouldn’t stay anywhere else now
Fantastic hotel, brilliant friendly and professional staff. Even before my trip hotel contacted me to check if I had any specific requirements. The room was modern, clean and had the biggest bathroom/wetroom I’ve had in any hotel. There was a problem with aircon waking me in the early hours, hotel couldn’t have been more apologetic and immediately wiped of the cost of breakfast. All this for little more than the price of a certain chain hotel room! Best of all, straight across the road from Liverpool Philharmonic Hall.
Can’t wait to return!
G J
G J, 1-night trip
10/10 Exceptional
Feb 22, 2025
We got a great deal in this beautiful hotel with wonderful, friendly service. Highly recommended!
Harriet
Harriet, 1-night trip
10/10 Exceptional
Feb 22, 2025
Great location, smooth and efficient check-in, room was spotless and very comfortable, great breakfast and customer service. Highly recommended
Alexander
Alexander, 1-night trip
10/10 Exceptional
Oct 22, 2024
Very nice hotel with plenty to do in the area
John
John, 1-night trip
10/10 Exceptional
Sep 17, 2024
Great hotel would highly recommend.
jane
jane, 2-night trip
10/10 Exceptional
Dec 27, 2024
Great place
Regular visitor to this hotel in my home town
Staff so friendly and usually a good price
Spa is good too
David
David, 4-night trip
10/10 Exceptional
Mar 6, 2025
Lovely
Janet
Janet, 1-night trip
6/10 Good
Mar 1, 2025
It’s definitely past its best unfortunately, the management need to decide whether it’s a day spa or a hotel. Staff are lovely and very professional.
Daniel
Daniel, 1-night trip
10/10 Exceptional
Feb 26, 2025
Friendly and acommondating staff, nothing was to much for them.
Good size room and although we were early our room was ready for us.
So made up with the hotel, we left chocolates as a thank you. We definitely will be back!