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Heartland Hotel Queenstown

3.0 star property
Explore downtown from this central haven. Enjoy local flavors for breakfast and dinner then relax over a drink.

Choose dates to view prices

Photo gallery for Heartland Hotel Queenstown

Lakefront town with boats docked, surrounded by mountains and autumn trees. Ideal for serene getaways. | Heartland Hotel Queenstown
Experience serene lake views from your room, perfect for relaxation or inspiration. | Heartland Hotel Queenstown
Queenstown A-Line Heartland Hotels showcases a serene mountain backdrop, inviting travelers to a tranquil retreat. | Heartland Hotel Queenstown
Cozy mountain lodges with lake views, perfect for a serene getaway. | Heartland Hotel Queenstown
Concierge desk at the reception of a modern hotel, featuring a staircase with a white railing and a patterned carpet. | Heartland Hotel Queenstown

Reviews

8.2 out of 10
Very good

Popular amenities

  • Ski facilities
  • Bar
  • Gym
  • Laundry facilities
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Ski storage
  • Fitness center
  • 24-hour room service
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Free self parking
  • Kids' menu
The current price is $168
includes taxes & fees
$146 per night
Feb 9 - Feb 10

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Chalet Quad Room

Chalet Quad Room | Iron/ironing board, free WiFi, bed sheets

Chalet Quad Room

Highlights

Heating
Mini-fridge
TV
Hair dryer
Shower/tub combination
Private bathroom
Satellite channels
Iron/ironing board
  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Studio, Multiple Beds

Superior Studio, Multiple Beds | Iron/ironing board, free WiFi, bed sheets

Superior Studio, Multiple Beds

Highlights

Air conditioning
Heating
Mini-fridge
TV
Hair dryer
Shower/tub combination
Private bathroom
Satellite channels
  • 322 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | Iron/ironing board, free WiFi, bed sheets

Standard Triple Room

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Hair dryer
Shower/tub combination
Private bathroom
Satellite channels
  • 538 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Studio King Room

Iron/ironing board, free WiFi, bed sheets

Standard Studio King Room

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Hair dryer
Shower/tub combination
Private bathroom
Satellite channels
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King View Room

Superior King View Room | Iron/ironing board, free WiFi, bed sheets

Superior King View Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
TV
Hair dryer
Shower/tub combination
Private bathroom
  • 323 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Iron/ironing board, free WiFi, bed sheets

Standard Twin Room

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Hair dryer
Shower/tub combination
Private bathroom
Satellite channels
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi, bed sheets

Family Room

Highlights

Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
TV
Hair dryer
Shower/tub combination
Private bathroom
  • 538 sq ft
  • Partial lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Super King/Split

Iron/ironing board, free WiFi, bed sheets

Standard Super King/Split

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Hair dryer
Shower/tub combination
Private bathroom
Satellite channels
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Studio King Room

Chalet Studio King Room | Iron/ironing board, free WiFi, bed sheets

Chalet Studio King Room

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Hair dryer
Shower/tub combination
Private bathroom
Satellite channels
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Studio King View Room

Chalet Studio King View Room | Lake view

Chalet Studio King View Room

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Hair dryer
Shower/tub combination
Private bathroom
Satellite channels
  • 323 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Super King/Split View

Standard Super King/Split View | Lake view

Standard Super King/Split View

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Hair dryer
Shower/tub combination
Private bathroom
Satellite channels
  • 323 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for King Chalet

Iron/ironing board, free WiFi, bed sheets

King Chalet

  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Iron/ironing board, free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen And Single Room

Iron/ironing board, free WiFi, bed sheets

Standard Queen And Single Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Super King/Split Room with View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Super King/Split Room

Iron/ironing board, free WiFi, bed sheets

Standard Super King/Split Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Queen And Single Room

Iron/ironing board, free WiFi, bed sheets

Superior Queen And Single Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Superior King Room With View

Iron/ironing board, free WiFi, bed sheets

Superior King Room With View

  • Sleeps 2
  • 1 King Bed

View all photos for King Chalet With View

Iron/ironing board, free WiFi, bed sheets

King Chalet With View

  • Sleeps 2
  • 1 King Bed

View all photos for Family Chalet

Iron/ironing board, free WiFi, bed sheets

Family Chalet

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Property grounds

Hampshire Holiday Parks - Queenstown Lakeview

  • Free parking
  • Free WiFi
  • Laundry facilities
  • Ski facilities
8.4 out of 10, Very Good, (471)
The price is $141
includes taxes & fees
$123 per night
Feb 15 - Feb 16
Hampshire Holiday Parks - Queenstown Lakeview
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About the neighborhood

Map
27 Stanley Street, Queenstown, 9197

What's nearby

  • Queenstown Gardens - 4 min walk
  • Queenstown Mall - 4 min walk
  • Queenstown Beach - 5 min walk
  • Kiwi and Birdlife Park - 12 min walk
  • Skyline Queenstown - 13 min walk

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Cookie Time - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Rata - ‬3 min walk
  • ‪Kfc - ‬4 min walk

About this property

Heartland Hotel Queenstown

Located in the entertainment district, Heartland Hotel Queenstown is a great choice for a stay in Queenstown. Guests can visit the fitness center for a workout or grab a bite to eat at Peaks Restaurant & Bar, which serves breakfast and dinner. Fellow travelers say great things about the helpful staff and location.

Languages

Dutch, English, German, Hindi, Japanese, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 81 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The property charges 1.5 percent for credit card payments
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children's menu

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Water skiing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Ski storage

Facilities

  • 7 buildings/towers
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Heating
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping

Special features

Dining

Peaks Restaurant & Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Lobby Bar - Onsite lobby lounge. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 20 to 29 for adults, and NZD 10 to 15 for children
  • Credit card charges are subject to an extra charge of 1.5 percent

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Heartland Hotel
Heartland Hotel Queenstown
Heartland Queenstown
Heartland Queenstown Hotel
Hotel Heartland Queenstown
Queenstown Heartland
Queenstown Heartland Hotel
Scenic Circle a Line Hotel
Scenic Circle a Line Queenstown
Heartland Queenstown
Heartland Hotel Queenstown Hotel
Heartland Hotel Queenstown Queenstown
Heartland Hotel Queenstown Hotel Queenstown

Frequently asked questions

Does Heartland Hotel Queenstown offer free cancellation for a full refund?

Yes, Heartland Hotel Queenstown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Heartland Hotel Queenstown?

Sorry, pets aren't allowed.

Is parking offered on site at Heartland Hotel Queenstown?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Heartland Hotel Queenstown?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Check-out time is 10 AM.

Is there an onsite casino at Heartland Hotel Queenstown?

No, this hotel doesn't have a casino, but Skycity Queenstown Casino (6-min walk) and SKYCITY Wharf Casino (9-min walk) are both nearby.

What is there to do at Heartland Hotel Queenstown and nearby?

Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Heartland Hotel Queenstown also has a fitness center.

Are there restaurants at or near Heartland Hotel Queenstown?

Yes, there's an onsite restaurant, Peaks Restaurant & Bar.

What's the area around Heartland Hotel Queenstown like?

Heartland Hotel Queenstown is located near Queenstown Beach in Queenstown City Centre, a short 4-minute walk from Queenstown Gardens and 4 minutes' walk from Queenstown Mall. Travelers give top marks for the hotel's prime location.

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

The hotel entrance road is really very narrow. Rooms are big with high sealing. Room condition is really good. Rooms are Quite from inside. The parking is distributed. Some people do park very close to your room door entrance for some location of the hotel rooms. Literally the car parking is so close to room doors (less then 1 feet space). Otherwise location us really good.market is walkable.
Ishan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Hotel is in very poor condition and overpriced for what you get. Desperately in need of renovation.
Warren, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great hotel. Lake views. Walk to city center
Wonderful location. Loved the A frame rooms and the amazing lake view! Staff were professional and nice. We wish the hot tub did not cost extra to use. The hotel got a bit warm and the door could be propped open but would bang around in the wind, so coyld be better stabilized.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Great location and clean. No air conditioning but a great breeze with window open (only issue with that was the smell of smoke from those smoking on their patios). Would stay again.
2-night trip
Verified Hotels.com guest review

8/10 Very Good

Karen, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

No parking and dangerous elevator
The bad. Not enough parking and is a first come first serve deal. Check in early to get this. I didn’t and I complained to the front desk three times. I was then walked round the premise by the duty manager Mohammed and this is where the bad thing happened. I was taken to the basement parking, showed spaces I could use. I was then led into an elevator. Once the door closed, none of the buttons worked! I was sled to scan my card and that didn’t work because that was programmed for one part of the hotel. He refused to press the alarm button and ended up calling the reception. I then had enough after 5 min and pressed the alarm. No alarm sounded, more like a one off bell sound. I think we were there for 10 minutes. And eventually the elevator went up one floor. I was not offered a part refund or any refund. I complained twice to the front desk about this issue and they apologised. The manager at the time didn’t really apologise, just asked if I was ok. The good stuff. Gym was ok, sauna was good. The hot tub would have been good if it was open behind 9pm. I do not recommend staying here.
Thomas, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel.
Older hotel. Nice staff. Good breakfast. Conveniently located. However, shower curtain mounted inside a beam, making the shower very narrow. Curtain sticks to you. Hotel sits atop a decent hill. No a/c in some rooms.
Jeffrey, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Manita, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Duane, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nastassja, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

We spent two nights in this hotel in a Standard room, we took the bus from the airport and alighted at Blue Peaks and the hotel is 20 metres walk towards Queenstown. The hotel is a 10 minute walk into Queenstown centre, or if you fancy a more scenic walk, 20-25 minutes through Queenstown gardens, both down hill, so uphill on the way back! The room was dated, needing a total refurbishment. The bulbs in one of the bedside lamps had gone and also one in the bathroom, the bath was chipped in numerous places. The shaver 2 pin socket did not work. The ventilation window in the bathroom was permanently ajar, couldn’t be closed, consequently whenever anyone walked by talking we heard it all. Also, doors closing of cars parked outside. The rooms were wooden cabins, consequently when people closed their doors, the cabins rattled. The breakfast choice was comprehensive but there were no lids covering the hot dishes so, unless you got the food as it was served, most things were only lukewarm. The carpet in the dining room didn’t look as if it had seen a vacuum in days, there were crumbs and egg shells all over it.
Susan, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Hotel has not been renovated on 20 years Room was dirty Mould in the bathroom Noisy Can hear next room going to the toilet
Andrew, 4-night romance trip
Verified Wotif guest review

10/10 Exceptional

Steven or, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

It’s hard to find parking lot. There are limits parking.
Sarut, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Jan, 1-night trip
Verified Wotif guest review

8/10 Very Good

Great location reasonable price
Andrew, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Warm welcome, nice spacious room and close to town
Joshua, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location close to city center and gondola!
judith, 1-night romance trip
Verified Orbitz guest review

6/10 Good

Bernice, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Location excellent Staff awesome Only dislike is the stress finding carpark as first in first serve. Staying more than one night means if you have a rental car and out for the day you will find you may end up parkng your car some distance from your unit if you find a parking space. Best to get dropped off.
JASON STEWART, 7-night family trip
Verified Expedia guest review

8/10 Very Good

Location is good. The room is a bit dated and stuffy. Staff are friendly.
Cleofe, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Good location and only a short walking distance to the centre of Queenstown. Easy to access by bus as the blue peaks stop is almost at the doorstep. The staff were friendly and helpful. Our room was clean, comfortable and had a beautiful outlook. The only downside of our stay was the construction noise from the nearby site. Would happily stay here again.
Katherine, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

10/10
Amazing views from our room, can’t fault it at all
Maria, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Elias, 4-night trip
Verified Hotels.com guest review

General property information

Travelers Say
"Good facilities, room was pretty quiet"
Reasons to Book
Room Cleanliness & Nice Bathroom
Check-In Time
2:00 PM
Check-Out Time
10:00 AM