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Heartland Hotel Queenstown

3.0 star property
Queenstown hotel with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for Heartland Hotel Queenstown

View from property
Lobby
Front of property - evening/night
Family Room | Lake view
Exterior

Reviews

8.2 out of 10
Very good
In the heart of Queenstown City Centre, Heartland Hotel Queenstown offers an eco-friendly retreat. Unwind with a cocktail at the bar, get moving in the gym, or indulge in breakfast and dinner at Peaks Restaurant & Bar.

Popular amenities

  • Ski facilities
  • Bar
  • Gym
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Ski storage
  • Fitness center
  • 24-hour room service
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Free self parking
  • Kids' menu
The current price is $102
includes taxes & fees
$89 per night
May 5 - May 6

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Chalet Quad Room

Chalet Quad Room | Iron/ironing board, free WiFi, bed sheets

Chalet Quad Room

Highlights

Heating
Mini-fridge
TV
Private bathroom
Shower/tub combination
Hair dryer
Satellite channels
Daily housekeeping
  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Studio, Multiple Beds

Superior Studio, Multiple Beds | Iron/ironing board, free WiFi, bed sheets

Superior Studio, Multiple Beds

Highlights

Air conditioning
Heating
Mini-fridge
TV
Private bathroom
Shower/tub combination
Hair dryer
Satellite channels
  • 322 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | Iron/ironing board, free WiFi, bed sheets

Standard Triple Room

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Shower/tub combination
Hair dryer
Satellite channels
  • 538 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Studio King Room

Iron/ironing board, free WiFi, bed sheets

Standard Studio King Room

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Shower/tub combination
Hair dryer
Satellite channels
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King View Room

Superior King View Room | Iron/ironing board, free WiFi, bed sheets

Superior King View Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Shower/tub combination
Hair dryer
  • Partial lake view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Iron/ironing board, free WiFi, bed sheets

Standard Twin Room

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Shower/tub combination
Hair dryer
Satellite channels
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi, bed sheets

Family Room

Highlights

Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
TV
Private bathroom
Shower/tub combination
Hair dryer
  • Partial lake view
  • 538 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Super King/Split

Iron/ironing board, free WiFi, bed sheets

Standard Super King/Split

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Shower/tub combination
Hair dryer
Satellite channels
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Studio King Room

Chalet Studio King Room | Iron/ironing board, free WiFi, bed sheets

Chalet Studio King Room

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Shower/tub combination
Hair dryer
Satellite channels
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Studio King View Room

Chalet Studio King View Room | Lake view

Chalet Studio King View Room

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Shower/tub combination
Hair dryer
Satellite channels
  • Partial lake view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Super King/Split View

Standard Super King/Split View | Lake view

Standard Super King/Split View

Highlights

Heating
Free cribs/infant beds
Mini-fridge
TV
Private bathroom
Shower/tub combination
Hair dryer
Satellite channels
  • Partial lake view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Chalet

Iron/ironing board, free WiFi, bed sheets

King Chalet

  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Iron/ironing board, free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen And Single Room

Iron/ironing board, free WiFi, bed sheets

Standard Queen And Single Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Super King/Split Room with View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Super King/Split Room

Iron/ironing board, free WiFi, bed sheets

Standard Super King/Split Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Queen And Single Room

Iron/ironing board, free WiFi, bed sheets

Superior Queen And Single Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Superior King Room With View

Iron/ironing board, free WiFi, bed sheets

Superior King Room With View

  • Sleeps 2
  • 1 King Bed

View all photos for King Chalet With View

Iron/ironing board, free WiFi, bed sheets

King Chalet With View

  • Sleeps 2
  • 1 King Bed

View all photos for Family Chalet

Iron/ironing board, free WiFi, bed sheets

Family Chalet

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Map
27 Stanley Street, Queenstown, 9197

What's nearby

  • Queenstown Gardens - 4 min walk - 0.4 km
  • Queenstown Mall - 4 min walk - 0.4 km
  • TSS Earnslaw Steamship - 8 min walk - 0.7 km
  • Kiwi and Birdlife Park - 12 min walk - 1.0 km
  • Skyline Queenstown - 13 min walk - 1.1 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Cookie Time - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Rata - ‬3 min walk
  • ‪Kfc - ‬4 min walk

About this property

Heartland Hotel Queenstown

Located in the entertainment district, Heartland Hotel Queenstown is a great choice for a stay in Queenstown. Guests can visit the fitness center for a workout or grab a bite to eat at Peaks Restaurant & Bar, which serves breakfast and dinner. Fellow travelers say great things about the helpful staff and location.

Languages

Dutch, English, German, Hindi, Japanese, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 81 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The property charges 1.5 percent for credit card payments
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children's menu

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Water skiing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Ski storage

Facilities

  • 7 buildings/towers
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Heating
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping

Special features

Dining

Peaks Restaurant & Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Lobby Bar - Onsite lobby lounge. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 23 to 29 for adults, and NZD 10 to 15 for children
  • Credit card charges are subject to an extra charge of 1.5 percent

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard

Also known as

Heartland Hotel
Heartland Hotel Queenstown
Heartland Queenstown
Heartland Queenstown Hotel
Hotel Heartland Queenstown
Queenstown Heartland
Queenstown Heartland Hotel
Scenic Circle a Line Hotel
Scenic Circle a Line Queenstown
Heartland Queenstown
Heartland Hotel Queenstown Hotel
Heartland Hotel Queenstown Queenstown
Heartland Hotel Queenstown Hotel Queenstown

Frequently asked questions

Does Heartland Hotel Queenstown offer free cancellation for a full refund?

Yes, Heartland Hotel Queenstown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Heartland Hotel Queenstown?

Sorry, pets aren't allowed.

Is parking offered on site at Heartland Hotel Queenstown?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Heartland Hotel Queenstown?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Check-out time is 10 AM.

Is there an onsite casino at Heartland Hotel Queenstown?

No, this hotel doesn't have a casino, but Skycity Queenstown Casino (6-min walk) and SKYCITY Wharf Casino (9-min walk) are both nearby.

What is there to do at Heartland Hotel Queenstown and nearby?

Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Heartland Hotel Queenstown also has a fitness center.

Are there restaurants at or near Heartland Hotel Queenstown?

Yes, there's an onsite restaurant, Peaks Restaurant & Bar.

What's the area around Heartland Hotel Queenstown like?

Heartland Hotel Queenstown is located near Queenstown Beach in Queenstown City Centre, a short 4-minute walk from Queenstown Gardens and 4 minutes' walk from Queenstown Mall. Travelers give top marks for the hotel's prime location.

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Heartland Hotel Queenstown Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
View
Service staff
Location
Towns
Bed
Bathroom
Lake
Parking
Balcony

What guests liked

  • The restaurant and bar offered excellent meals and drinks at reasonable prices. (4 reviews)
  • Breakfast was plentiful and very good, with great coffee. (5 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Loved my stay in Queenstown

Location was amazing - short (albeit hilly!) walk into town, but super easy to get about, and the view from the room was STUNNING. nice spacious room - had bath-tub, fridge, and tea / coffee provided. Didn't have the breakfast myself, but bar and restaurant area looked nice. Staff very friendly and helpful whenever I needed anything - would return!
Lauren, 4-night trip

10/10 Exceptional

Lovely hotel

Great hotel/motel. Our chalet room was in a building where the room was accessed from the outside. No elevator so you have to carry your luggage upstairs and we were on the 4th floor. The view was amazing! We overlooked the lake, trees and the city. Breakfast was good. The hotel is located at the top of a hill to the main restaurants below. Walking back is a work out!
Ellen, 3-night trip

6/10 Good

Queenstown

Majority of accommodation was okay but bathroom facilities needed upgrading Very steep hill climb back to hotel but loved Queenstown
2-night trip

10/10 Exceptional

Loved our stay here. Staff and facilities were excellent. Breakfast was lovely and we could easily walk to downtown Queenstown. The steep hill walk home would get the occasional whine from the family but the bedroom views made up for it when you got back.
Mathew, 3-night trip

8/10 Very good

enjoyed our stay nicely, visiting city center area with leaving the car in the hotel's parking space
Masayuki, 1-night trip

10/10 Exceptional

We really liked the restaurant and the rooms were nice with a great view.
John, 1-night trip

6/10 Good

Hotel needs improvements

The layout of our room, the location of the hotel and the quality of the food should make this a wonderful experience. However, our room was dirty, and the bathroom needs a major overhaul. In the restaurant the staff need to be trained better.
Patrick, 2-night trip

10/10 Exceptional

Great location. Comfortable stay.
Akashdeep, 1-night trip

10/10 Exceptional

We had rooms with wonderful views of the lake from balcony. Breakfast was plentiful and very good. Coffee was great.
lori, 1-night trip

10/10 Exceptional

Quiet and spacious rooms. Really friendly and helpful staff
Niamh, 2-night trip

10/10 Exceptional

Great location

Great location and clean. No air conditioning but a great breeze with window open (only issue with that was the smell of smoke from those smoking on their patios). Would stay again.
2-night trip

8/10 Very good

Great location. Awesome breakfast
stephen, 2-night trip

8/10 Very good

Warm welcome, nice spacious room and close to town
Joshua, 1-night trip

8/10 Very good

Great place to stay, no fuss and close to everything. Keep in mind some rooms don’t have air conditioning, not normally an issue but on a hotter day you will feel it.
Nikola, 1-night trip

10/10 Exceptional

Super cute and comfy rooms. Convenient location.
Sally, 1-night trip

8/10 Very good

Great location reasonable price
Andrew, 3-night trip

6/10 Good

An ‘ok’ stay

Overall the stay was ok. Staff were good. Good location with easy walking access to the town center. But the property is rather old, and it showed in the condition of the room. There was no AC in our block. Had to make do with a little table fan. Thought it was rather expensive for what we got.
Ziad, 2-night trip

8/10 Very good

Great hotel. Lake views. Walk to city center

Wonderful location. Loved the A frame rooms and the amazing lake view! Staff were professional and nice. We wish the hot tub did not cost extra to use. The hotel got a bit warm and the door could be propped open but would bang around in the wind, so coyld be better stabilized.
3-night trip

10/10 Exceptional

The view was spectacular from the second floor! Would be a great place to stay longer than 1 night. (Family Room I believe it was called) will stay again when we come back 😁
Jolene, 1-night trip

10/10 Exceptional

Great view, large terrace, keto breakfast option.
Kyrstwyn, 1-night trip

10/10 Exceptional

Great hotel nearby downtown Queenstown!
Martha, 2-night trip

10/10 Exceptional

Great location close to city center and gondola!
judith, 1-night trip

6/10 Good

Good basic accommodation for a family at a decent price. Fruendly reception. Accommodation very dusty and mouldy, the only let down.
Lisa, 1-night trip

2/10 Poor

Hotel is in very poor condition and overpriced for what you get. Desperately in need of renovation.
Warren, 3-night trip

10/10 Exceptional

Great Stay
Michael, 1-night trip