739 Canal Street at Bourbon, New Orleans, LA, 70130
What's nearby
Bourbon Street - 1 min walk
Canal Street - 1 min walk
Caesars New Orleans Casino - 9 min walk
Ernest N. Morial Convention Center - 17 min walk
Caesars Superdome - 17 min walk
Getting around
Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive
New Orleans Union Passenger Terminal - 19 min walk
Canal at Bourbon Stop - 1 min walk
Canal at Carondelet Stop - 1 min walk
Canal at Royal Stop - 1 min walk
Restaurants
Bourbon Street Drinkery
Deanie's Seafood Restaurant in the French Quarter
Bourbon House
Acme Oyster House
Cafe Beignet, Canal St
About this property
Crowne Plaza New Orleans French Qtr - Astor
Crowne Plaza New Orleans French Qtr - Astor offers a fantastic location, putting you just a 5-minute walk from Bourbon Street and Canal Street. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This luxurious hotel is also within just a 10-minute walk of Caesars New Orleans Casino and Saenger Theatre. Fellow travelers say great things about the helpful staff and restaurant. The property is just a short walk from public transportation: Canal at Bourbon Stop and Canal at Carondelet Stop are steps away.
Languages
English, Spanish
At a glance
Hotel size
693 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in time starts at 4 PM
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite valet parking (USD 49 per day; includes in/out privileges)
Onsite RV/bus/truck parking (fees apply)
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 8:00 AM–10:00 AM
Restaurant
Bar/lounge
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Golfing nearby
Segway rentals/tours nearby
Working away
24-hour business center
20 meeting rooms
Conference space (32000 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
2 buildings/towers
ATM/banking
Safe-deposit box at front desk
Fitness center
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible lounge
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Turndown service
Premium bedding
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Dickie Brennan’s Bourbon - Onsite restaurant.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 35 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 20.0 per night
Parking
Valet parking costs USD 49 per day with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property does not permit coolers in guestrooms.
Also known as
Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans
Frequently asked questions
Does Crowne Plaza New Orleans French Qtr - Astor offer free cancellation for a full refund?
Yes, Crowne Plaza New Orleans French Qtr - Astor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza New Orleans French Qtr - Astor?
Yes, there's an outdoor pool.
Are pets allowed at Crowne Plaza New Orleans French Qtr - Astor?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza New Orleans French Qtr - Astor?
Yes. Valet parking costs USD 49 per day. RV/bus/truck parking is available.
What are the check-in and check-out times at Crowne Plaza New Orleans French Qtr - Astor?
You can check in starting at 4 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Crowne Plaza New Orleans French Qtr - Astor?
No, this hotel doesn't have a casino, but Caesars New Orleans Casino (9-min walk) and Fair Grounds Race Course (6-min drive) are both nearby.
What is there to do at Crowne Plaza New Orleans French Qtr - Astor and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Crowne Plaza New Orleans French Qtr - Astor?
Yes, there's an onsite restaurant, Dickie Brennan’s Bourbon.
What's the area around Crowne Plaza New Orleans French Qtr - Astor like?
Crowne Plaza New Orleans French Qtr - Astor is in French Quarter, a short 1-minute walk from Canal at Bourbon Stop and 9 minutes' walk from Caesars New Orleans Casino. The local area is considered walkable as well as being good for shopping.
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.8/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
4/10 Fair
Feb 4, 2025
There is no continental breakfast.
AYLTON
AYLTON, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Feb 4, 2025
Great location.
Tim
Tim, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 1, 2025
Great location in the middle of the action at the corner of Bourbon and Canal streets.
Kenny
Kenny, 2-night trip
Verified Hotels.com guest review
6/10 Good
Feb 1, 2025
Hotel is outdated but overall good experience.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 1, 2025
Cleve
Cleve, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 31, 2025
Ashley
Ashley, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Jan 31, 2025
Whoops we overcharged you
The hotel itself was nice and the staff was friendly, a few weeks after my trip I noticed a charge for $106 on my credit card, but shouldn’t have been there from the Crowne Plaza. Prepaid reservation through Hotels.com and they still tried to charge me the room rate for one of the nights that I stayed there on my credit card. When I called the hotel, they offered no explanation or reason why this could’ve happened, but they did refund the money. I’ve had this happen to me at least 10 times at different hotels after pre-paying reservations through Hotels.com I’m starting to think that it is a standard business practice for these hotels to hope you will not notice that they charged you extra and just steal your money.
Anthony
Anthony, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 31, 2025
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Jan 27, 2025
Krustina
Krustina, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 26, 2025
Brittany
Brittany, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Jan 20, 2025
Horrible
My room was not clean, trash in the trash cans, TV was dirty, desk was dirty, there was no soap, and we had to ask for towels.
Quincy
Quincy, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Jan 20, 2025
Hotel room need a complete renovation.
We had several engineering issues and I understand the hotel doesn’t know about these issues until a customer complains. Our issues were shower drip, non functioning AC, broken lamp and safe. All were fixed after calling the front. The cost of the room based vs the room quality was poor. Old room, rip in carpet, dirty, poor repairs (light switch was sealed down and the dry wall compound was showing. Too much to list.
Cherie
Cherie, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 18, 2025
Tina
Tina, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 16, 2025
Everything was GREAT..
Except there was no body soap in the shower dispenser the entire trip...
Shampoo & Conditioner were fine...
No body soap
Grant
Grant, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 16, 2025
Raven
Raven, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jan 14, 2025
angel
angel, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Jan 12, 2025
Jennifer
Jennifer, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 10, 2025
We had a Merry Christmas in New Orleans!
We had a wonderful stay over Christmas. The staff was courteous and attentive. Although the hotel is older it was beautifully decorated, well maintained, and and quite beautiful for Christmas. The location was on the corner of Bourbon Street which made it outstanding.
Margie
Margie, 7-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 7, 2025
Jasmine
Jasmine, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 7, 2025
Awesome place to stay! Highly recommend!
Right around the corner from Bourbon Street. We got the option that included valet parking and we never moved our car until we left. Everything was within walking distance. The hotel was very clean and felt very safe and all the employees were super nice. Will definitely be back one day.
Emili
Emili, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
Jan 6, 2025
Unfriendly Service and Dirty Rooms
Not a great experience. Service was HORRIBLE. The lady at check in acted miserable and very unwelcoming. When we came to the front desk to ask for water and towels, we got very short, unfriendly responses. The room did not appear to be throughly clean. There was dirt in the shower and visible dust.
Talley
Talley, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 6, 2025
Its in a great location if you want the 24 hour Canal and Bourbon street experience because its non stop all day and night on that corner. I enjoyed my stay. The Covers are way to thin, my room didnt get cleaned everyday and my room didnt get restocked with coffee once they did clean my room. I enjoyed my stay and I would stay here again.
Corye
Corye, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 5, 2025
Jimmy
Jimmy, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Jan 5, 2025
Great location in New Orleans.
Great location but not in great shape. Windows dirty, plumbing cracked and scared, safe not working. A
And ear plugs required to manage Bourbon
Street noise.