4/10 Fair
Feb 6, 2025
Find a better place for your money
First we noticed after check in, the door to enter the bldg didnt lock so anyone can come into the bldg. There were no towels, which the housekeeper was very helpful and gave us immediately. Floors were dirty & sticky. trash bag was actually ice bucket bag. attempting to iron clothes for plans we had, ironing board fell to floor, had no screws in legs. Tried to phone office, no answer. Couldnt get tv to work, went to office, he came with an attitude saying "you have to push this first" was a reset button. How should we have known? Mattress is hard and lumpy, couldnt sleep. Next morning, take a shower, shampoo and conditioner dispensers hang in shower, go to wash hair, shampoo bottle is crushed in and not a drop of shampoo. Go to office just to ask for some shampoo. Asst mgr asks didnt i notice last night on checkin. I say No, didnt take shower til this am, he starts yelling how does he know his people did it and i didnt use the whole bottle. I said look at my hair, its not even wet, the bottle was crushed so obviously they just didnt replace it. He says if you dont like it leave, i dont put up with disrespect in my hotel. I said im not disrespecting you, but im telling you they had to see it was empty. Again he got rude and yelled so i walked away and back to room. The there was packets of coffee ,sugar and creamer but no coffeemaker to make coffee. If any vaping ,smoking or weed on property, $250 fine. Hallways smell like weed. Smell came in our rm so i told him. He was rud
Verified traveler
5-night trip
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