Parque Balneário Hotel Santos by Castelo Itaipava is the perfect retreat in Gonzaga, offering an outdoor pool with sun loungers and a scenic view. Enjoy Origens-Mar restaurant on site or unwind at the poolside bar, with free WiFi available to all guests. The helpful staff has left a lasting impression on previous guests.
Avenida Ana Costa, 555, Praia do Gonzaga, Santos, SP, 11060-003
What's nearby
Gonzaga Beach - 1 min walk - 0.2 km
Boqueirao Beach - 3 min walk - 0.3 km
José Menino Beach - 10 min walk - 0.9 km
Santos Harbor - 5 min drive - 5.4 km
Ponta da Praia Beach - 11 min drive - 3.1 km
Getting around
São Paulo (CGH-Congonhas) - 87 min drive
Bernardino de Campos Station - 13 min walk
Ana Costa Station - 16 min walk
Washington Luís Station - 18 min walk
Restaurants
Pandeló Café - 2 min walk
Fast Grill - 3 min walk
Barão Chopperia - 1 min walk
Cadillac City Cafe - 3 min walk
Brunella Confeitaria - 2 min walk
About this property
Parque Balneário Hotel Santos by Castelo Itaipava
Parque Balneário Hotel Santos by Castelo Itaipava features a free kids' club and puts you just steps from Gonzaga Beach. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Other features include a poolside bar, a fitness center, and a snack bar/deli. The helpful staff and location get great marks from fellow travelers.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
119 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Onsite valet parking (BRL 35.00 per day)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
24-hour room service
Snack bar/deli
Traveling with children
Free children's club
What to do
Beach nearby
Working away
Business center
Conference space
Services
24-hour front desk
Concierge services
On-site car rental
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
Terrace
Fitness center
An outdoor pool
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Wheelchairs available on site
Hospital bed available
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Origens-Mar - Onsite restaurant.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Service fee: 10 percent
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Parking
Valet parking costs BRL 35.00 per day
Policies
Only registered guests are allowed in the guestrooms.
This property accepts major credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Parque Balneario
Parque Balneario Hotel
Parque Balneario Hotel Santos
Parque Balneario Santos
Parque Balneario Hotel Santos, Brazil
Parque Balneario Santos Atlantica Hotels Hotel
Parque Balneario Atlantica Hotels Hotel
Parque Balneario Santos Atlantica Hotels
Parque Balneario Atlantica Hotels
Hotel Parque Balneario Santos By Atlantica Hotels Santos
Santos Parque Balneario Santos By Atlantica Hotels Hotel
Hotel Parque Balneario Santos By Atlantica Hotels
Parque Balneario Santos By Atlantica Hotels Santos
Parque Balneario Hotel
Frequently asked questions
Does Parque Balneário Hotel Santos by Castelo Itaipava offer free cancellation for a full refund?
Yes, Parque Balneário Hotel Santos by Castelo Itaipava does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Parque Balneário Hotel Santos by Castelo Itaipava?
Yes, there's an outdoor pool.
Are pets allowed at Parque Balneário Hotel Santos by Castelo Itaipava?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Parque Balneário Hotel Santos by Castelo Itaipava?
Yes. Valet parking costs BRL 35.00 per day.
What are the check-in and check-out times at Parque Balneário Hotel Santos by Castelo Itaipava?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Parque Balneário Hotel Santos by Castelo Itaipava and nearby?
Parque Balneário Hotel Santos by Castelo Itaipava has an outdoor pool and a fitness center.
Are there restaurants at or near Parque Balneário Hotel Santos by Castelo Itaipava?
Yes, there's an onsite restaurant, Origens-Mar.
What's the area around Parque Balneário Hotel Santos by Castelo Itaipava like?
Parque Balneário Hotel Santos by Castelo Itaipava is located near Gonzaga Beach in Gonzaga, a short 2-minute walk from Shopping Parque Balneário and 3 minutes' walk from Boqueirao Beach. Travelers say that the hotel is in a great location.
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Parque Balneário Hotel Santos by Castelo Itaipava Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Good
Oct 21, 2024
Good location, but not a 4 stars
Good location, but old hotel, no real maintenance in the room, no real sea view, the hotel is ok but definitely not a 4 stars hotel, maybe just an old 3 stars
Paul
Paul, 2-night trip
6/10 Good
Feb 10, 2025
Media
Marisa Sofia
Marisa Sofia, 3-night trip
8/10 Very good
Nov 4, 2024
Good room with a big balcony.
Clean and comfortable.
Just wished the bar would stay opened later. It was closed at 10pm.
The room service was very good.
Paulo
Paulo, 1-night trip
10/10 Exceptional
Nov 1, 2024
The good - very clean, new sheets, super comfortable bed, great service, excellent breakfast.
The bad - could use better towels (the ones they have are brittle, not soft and smooth); as in most places in Brazil, windows could be soundproof - it gets noisy from traffic; what is up with those mini toilet paper sheets?!?!?
Roberto
Roberto, 1-night trip
8/10 Very good
Sep 16, 2024
Mmmm regular
Martin Ivan
Martin Ivan, 1-night trip
8/10 Very good
Dec 1, 2024
Boa
Boa
Paulo
Paulo, 2-night trip
4/10 Fair
Dec 3, 2024
Check-in was horrible. Only two staff when there's a long line of guests waiting to check in. I spent more than 30 minutes in queue.
Edgardo
Edgardo, 1-night trip
10/10 Exceptional
Nov 12, 2024
All good
STEVEN
STEVEN, 1-night trip
6/10 Good
Sep 20, 2024
Smelly room
Thiago
Thiago, 1-night trip
2/10 Poor
Mar 14, 2025
NÃO RECOMENDO. VELHO E SUJO!!!
O hotel é decadente, hóspedes reclamam o tempo todo (elevadores, café da manhã, higiene (quartos cheios de mofo e móveis velhos).
Foi oferecido um quarto reformado depois de muita insistência. Ambiente está em péssima conservação!
Estacionamento superlotado, funcionário impetuoso e completamente despreparado para lidar com público. Total desrespeito com os direitos!!! Não recomendo!!!
Verified traveler
2-night trip
10/10 Exceptional
Mar 13, 2025
Hotel excelente, estava bem cheio e com problemas nos elevadores mas tirando isso nota 10
Maria
Maria, 3-night trip
8/10 Very good
Mar 13, 2025
Hotel com alguns anos mas muito bem cuidado.
Localizado numa excelente zona.
A área da piscina é fantástica.
Verified traveler
3-night trip
8/10 Very good
Mar 10, 2025
JOSE MANUEL
JOSE MANUEL, 4-night trip
8/10 Very good
Mar 9, 2025
Recomendo
Me hospedei várias vezes no hotel, pois é bem localizado e confortável.
Mas sempre tem alguma coisa que deixana desejar.
Barulho ou manutenção... enfim, recomendo o hotel, sim.
Mas é bom ficar de olho.
WILSON MINORU
WILSON MINORU, 3-night trip
10/10 Exceptional
Mar 9, 2025
Ficamos com frequência no Balneário, depois que mudou os donos, sentimentos uma piora no acolhimento/ atendimento; mas o quarto com vista é lindo, o pessoal da recreação impecável, ótima localização, lugar seguro e de fácil acesso a tudo, continuaremos a voltar
Francine
Francine, 2-night trip
10/10 Exceptional
Mar 8, 2025
ALEXANDRE
ALEXANDRE, 3-night trip
10/10 Exceptional
Mar 7, 2025
Thais
Thais, 1-night trip
10/10 Exceptional
Mar 7, 2025
Daniel
Daniel, 2-night trip
10/10 Exceptional
Mar 7, 2025
Excelente estadia
Sempre nos hospedamos no Parque Balneário e dessa vez voltou a nos surpreender positivamente. Achamos que melhorou o atendimento e as acomodações. O café da manhã é excepcional! Localização excelente!
A única ressalva é que pedimos uma manta(cobertor) e a que foi disponibilizada além de ser pequena(solteiro), era muito antiga e dura. Também sugerimos colocar um pillow top, pois achamos o colchão desconfortável. Mas entendemos que o hotel está num processo de reforma e melhorias. Voltaremos a nos hospedar neste hotel, com certeza.
MARIA BERNADETH
MARIA BERNADETH, 7-night trip
10/10 Exceptional
Mar 7, 2025
Silvia
Silvia, 3-night trip
4/10 Fair
Mar 6, 2025
Hotel muito antigo e nosso quarto estava com muito cheiro de mofo!O ar condicionado não tem como regular ele no quarto, ou você passa frio ou passa calor.Café da manhã mediano!
André
André, 1-night trip
6/10 Good
Mar 4, 2025
Não é 4 estrelasnem 5
O hotel precisa ser reformado com urgencia
Moveis velhos banheiro com vazamento
Ar condicionado ruim elevador quebrado isso em pleno carnaval
Verified traveler
3-night trip
10/10 Exceptional
Mar 1, 2025
Edmilson
Edmilson, 1-night trip
8/10 Very good
Feb 27, 2025
Estadia agradável
Hotel muito bem localizado, acomodação confortável e limpa. Café da manhã muito agradável.
Os atendentes muito simpáticos e atenciosos
Marcia
Marcia, 3-night trip
8/10 Very good
Feb 27, 2025
Localização excelente
Ótima localização em frente aos jardins da orla, ótima piscina com vista para o mar e orla, bom café da manhã, quarto e banheiro espaçosos, o colchão poderia ser mais firme.