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Candlewood Suites Glen Allen-Short Pump by IHG

2.5 star property
Hotel with 24-hour fitness, near Short Pump Town Center

Choose dates to view prices

Photo gallery for Candlewood Suites Glen Allen-Short Pump by IHG

Gazebo
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Full-size fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Non-smoking
  • Pet friendly
  • Laundry facilities
  • Gym
  • Air conditioning
Main amenities
  • Weekly housekeeping
  • 24-hour fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Convenience store
  • Self-serve laundry
  • Multilingual staff
  • Picnic area
  • Barbecue grills
Feel at home
  • Children stay free
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Premium TV channels
  • Laundry facilities
The current price is $119
includes taxes & fees
$103 per night
Feb 24 - Feb 25

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Accessible (Mobility Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 524 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchen

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 524 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Kitchen

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 524 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Kitchen (Bed Type Assigned at Check-In)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, Kitchen (Bed Type Assigned at Check-In)

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Wingate by Wyndham Richmond Short Pump

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, (1792)
The price is $109
includes taxes & fees
$93 per night
Mar 2 - Mar 3
Wingate by Wyndham Richmond Short Pump
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About the neighborhood

Map
4120 Tom Leonard Dr, Glen Allen, VA, 23060

What's nearby

  • Short Pump Town Center - 3 min drive
  • Henrico Doctors' Hospital - 9 min drive
  • University of Richmond - 11 min drive
  • Lewis Ginter Botanical Garden - 12 min drive
  • Richmond Raceway - 17 min drive

Getting around

  • Richmond Intl. Airport (RIC) - 27 min drive
  • Richmond Staples Mill Road Station - 14 min drive
  • Richmond Main Street Station - 16 min drive
  • Ashland Station - 21 min drive

Restaurants

  • McDonald's
  • Chick-fil-A
  • Cookout
  • Sonic Drive-In
  • Burger King

About this property

Candlewood Suites Glen Allen-Short Pump by IHG

At Candlewood Suites Glen Allen-Short Pump, an IHG Hotel, you'll be within a 15-minute drive of Short Pump Town Center and University of Richmond. Guests can visit the 24-hour fitness center for a workout, and freebies like WiFi, self parking, and wired internet are added perks. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 122 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (up to 80 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Barbecue grills

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Laundry facilities
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
  • 24-hour fitness center
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Ice maker
  • Paper towels

More

  • Weekly housekeeping

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet (may vary based on length of stay)

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Candlewood Suites Richmond-West
Candlewood Suites Richmond-West Glen Allen
Candlewood Suites Richmond-West Hotel
Candlewood Suites Richmond-West Hotel Glen Allen
Candlewood Suites RichmondWes
Candlewood Suites Richmond-West Aparthotel Glen Allen
Candlewood Suites Richmond-West Aparthotel
Candlewood Suites Richmond West
Candlewood Suites Richmond West an IHG Hotel
Candlewood Suites Glen Allen-Short Pump by IHG Hotel
Candlewood Suites Glen Allen Short Pump an IHG Hotel
Candlewood Suites Glen Allen-Short Pump by IHG Glen Allen
Candlewood Suites Glen Allen-Short Pump by IHG Hotel Glen Allen

Frequently asked questions

Does Candlewood Suites Glen Allen-Short Pump, an IHG Hotel offer free cancellation for a full refund?

Yes, Candlewood Suites Glen Allen-Short Pump, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Candlewood Suites Glen Allen-Short Pump, an IHG Hotel?

Yes, pets are welcome, with a maximum weight of 80 lbs per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Candlewood Suites Glen Allen-Short Pump, an IHG Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Candlewood Suites Glen Allen-Short Pump, an IHG Hotel?

You can check in starting at 3:00 PM. Check-out time is noon. Express check-out and contactless check-out are available.

What is there to do at Candlewood Suites Glen Allen-Short Pump, an IHG Hotel and nearby?

Candlewood Suites Glen Allen-Short Pump, an IHG Hotel has a 24-hour fitness center and a picnic area.

Does Candlewood Suites Glen Allen-Short Pump, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very Good

Natalie, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Disappointed
Cons: Very disappointing to fine bowls & utensils dirty. Dried up food inside bowl & on knife in drawer. Rim of ceramic coffee cup in cabinet , stuck to cabinet shelf. Disposable coffee cups were dirty , lids as well with coffee stains. Chairs at table severely stained. Tub was not completely clean with dirt particles when attempted to run bath water. Had to clean tub first. Toilet not properly cleaned. Mold under toilet rim inside toilet bowl. This is unacceptable. Proper cleaning in between guest should be a top priority and doubled checked . I expected this location to be on top on this and this was not the case. Phone in room not working, was not advised of this during check in or during time of stay, until after attempts to use phone and noticed it was not working. Had to walk to front desk for anything needed. Business center printer not working , no one seem to be concerned about resolving it. Pros: All the ladies at the front desk were very nice, thank you Nora, Nicole & Michelle for printing documents out that I needed for work. Overall , I was comfortable in my room, Hotel just need to do better with the cleaning of the room.
3-night trip
Verified Hotels.com guest review

6/10 Good

The room smells like people where smoking
Jorge, 1-night trip
Verified Hotels.com guest review

6/10 Good

Okay Condition
There was mold in the shower and the bed was uncomfortable
Michelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Theresa, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice stay!
The hotel was very clean and comfortable. There are lots of amenities available, but we were not there long enough to use most of them.
1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

michael, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

John, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kelly, 1-night trip
Verified Hotels.com guest review

6/10 Good

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Belinda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kayla, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Dirty carpets in entrance and smelly halls speak to a negligent proprietor.
Lauren, 1-night family trip
Verified Hotels.com guest review

6/10 Good

The location is great for us visiting family in the area. The room is comfortable and reasonably well appointed. However, the hot water pressure is weak at best, the bed too soft for our liking and the TP seriously low quality in the bathroom.
William, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Was nice
Matthew, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great service and xperinxe
Rodrigo, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great stay!
Matthew, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Andrea, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Tangier, 3-night trip
Verified Expedia guest review

8/10 Very Good

Convenient location. Friendly staff.
Nancy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay. Convenient. Clean. Friendly front staff. Accessible to Washington DC. Great local restaurants.
Guha, 1-night trip
Verified Expedia guest review

2/10 Poor

very old. no neat, no breakfast.
Chaitanya, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The property was great!
Janelle, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Madison, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stat overall. Barbecue and facilities slightly run down and dirty. Great staff and location. Would stay again.
Gouthum, 6-night business trip
Verified Hotels.com guest review