In the heart of downtown, Best Western Plus Carlton Plaza Hotel offers a perfect blend of comfort and convenience. Fuel up with breakfast at the restaurant, unwind after a workout at the gym, or take care of business in style with free in-room WiFi and a 24-hour business center.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
24/7 front desk
Gym
Electric vehicle charging point
Laundry facilities
Parking available
Air conditioning
Main amenities
Housekeeping (on request)
Restaurant
Breakfast available
Fitness center
Valet parking
24-hour business center
Business center
24-hour front desk
Computer station
Front-desk safe
ATM/banking services
Vending machine
For families
Children stay free
Free cribs/infant beds
Refrigerator
Private bathroom
Television
Laundry facilities
The current price is $102
$102
includes taxes & fees
$88 per night
Feb 25 - Feb 26
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Standard Room, 2 Double Beds, Non Smoking
Standard Room, 2 Double Beds, Non Smoking
Highlights
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Renovated in 2019
Shower/tub combination
Private bathroom
Sleeps 3
2 Double Beds
View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette
Suite, 1 King Bed, Non Smoking, Kitchenette
Highlights
Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
400 sq ft
Sleeps 4
1 King Bed
View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed)
Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed)
Highlights
Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
550 sq ft
Sleeps 6
1 King Bed and 1 Queen Bed
View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed)
Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed)
Highlights
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
TV
Renovated in 2019
Shower/tub combination
Sleeps 5
2 Double Beds
View all photos for Standard Room, 1 King Bed, Non Smoking
British Columbia Parliament Building - 13 min walk
Victoria Harbour - 14 min walk
Victoria Clipper Ferry Terminal - 18 min walk
Getting around
Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 3 min drive
Victoria Intl. Airport (YYJ) - 31 min drive
Port Angeles, WA (CLM-William R. Fairchild Intl.) - 123 min drive
Bedwell Harbour, BC (YBW-Bedwell Harbour Seaplane Base) - 124 min drive
Roche Harbor, WA (RCE) - 16.1 miles/26 km
Friday Harbor, WA (FRD) - 16.9 miles/27.2 km
Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 17.8 miles/28.7 km
Lopez Island, WA (LPS) - 20.1 miles/32.3 km
Deer Harbor, WA (DHB-Deer Harbor Seaplane Base) - 21.3 miles/34.3 km
Restaurants
McDonald's - 4 min walk
Tacofino - 7 min walk
Starbucks - 3 min walk
The Vicious Poodle - 2 min walk
Burger King - 1 min walk
About this property
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel offers a great location, putting you within a 15-minute walk of Government Street and Victoria Harbour. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. This Edwardian hotel is also just a 5-minute drive from Victoria Clipper Ferry Terminal. The helpful staff and central location get great marks from fellow travelers.
Languages
Chinese (Mandarin), English, Hindi, Korean, Spanish
At a glance
Hotel size
108 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in time starts at 4:00 PM
Express check-out available
Early check-in subject to availability
Minimum check-in age: 19
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite valet parking (CAD 20 per day; includes in/out privileges)
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Offsite parking within 591 ft (CAD 16 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 8:00 AM–1:00 PM
Restaurant
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Whale-watching nearby
Working away
24-hour business center
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Built in 1912
ATM/banking
Safe-deposit box at front desk
Television in common areas
Fitness center
Edwardian architecture
Accessibility
Elevator
Room amenities
Be entertained
55-inch TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Refrigerator
Free bottled water
More
Housekeeping (on request)
In-room safe
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for CAD 20 per night
Parking
Valet parking costs CAD 20 per day with in/out privileges
Parking is available nearby and costs CAD 16 per day (591 ft away)
Parking height restrictions apply
Policies
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Carlton Hotel
Best Western Carlton Plaza Hotel
Best Western Plus Carlton
Best Western Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Victoria
Carlton Plaza Hotel
Hotel Best Western Carlton
Hotel Carlton Plaza
Victoria Best Western
Best Western Victoria
Best Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel Hotel Victoria
Frequently asked questions
Are pets allowed at Best Western Plus Carlton Plaza Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Carlton Plaza Hotel?
Yes. Valet parking costs CAD 20 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Best Western Plus Carlton Plaza Hotel?
You can check in starting at 4:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Best Western Plus Carlton Plaza Hotel?
No, this hotel doesn't have a casino, but Elements Casino (12-min drive) is nearby.
What is there to do at Best Western Plus Carlton Plaza Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Best Western Plus Carlton Plaza Hotel?
Yes, there's an onsite restaurant.
What's the area around Best Western Plus Carlton Plaza Hotel like?
Best Western Plus Carlton Plaza Hotel is in Downtown Victoria, a short 14-minute walk from Victoria Harbour and 18 minutes' walk from Victoria Clipper Ferry Terminal. Travelers say the local area is very central perfect for shopping.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 3, 2025
Verified traveler
2-night business trip
Verified Hotels.com guest review
2/10 Poor
Feb 2, 2025
Horrible hotel, 0/10
Horrible stay, they have a night club attached to the hotel and music was so loud. Couldn't sleep until 2am because of it. The hotel provides ear plugs beside each bed to help cancel out the noise but doesn't help much. You can feel the music while laying in bed. Stay away if you're looking for a nights sleep.
Steven
Steven, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 31, 2025
John
John, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 27, 2025
Marcia
Marcia, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 26, 2025
Kara
Kara, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 26, 2025
Jaqueline
Jaqueline, 19-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 18, 2025
David
David, 3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jan 17, 2025
Nice stay downtown
Quick weekend getaway for my partner and I. We wanted to stay near downtown. Location was great. Bed was comfy. They put us in a two queen bed suite first, when I had requested a king, within minutes the staff was upstairs with a new key card for a king suite. Very kind and friendly staff!
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 12, 2025
Tracy
Tracy, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 28, 2024
Great experience!
Starting from the reception to the housekeeping staff, they all were very friendly and absolutely helpful. We stayed as a family for few days and can’t complain about our amazing stay at this hotel. Great location middle of Downtown, accessible to great coffee shops.
Sami
Sami, 4-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 25, 2024
Danny
Danny, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 22, 2024
Rodney
Rodney, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 19, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 16, 2024
Helpful and friendly service
Super friendly conceirge and very helpful and accommodating. Would stay again.
dayna
dayna, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Dec 9, 2024
Good location
Overall the place was amazing. The only bad part about the place is that it was right next door to a nightclub and the walls were so thin, it sounded like the club was in the room with us. There were ear plugs but it did not help when we were just trying to relax in the evening after a long day of exploring.
Samantha
Samantha, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 6, 2024
Washington
Washington, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 3, 2024
We arrived a little early but we’re checked in and offered a room upgrade if we were willing to wait until it was ready. Brandon was very helpful arranging to have our bag’s brought to our room while we went out. The room was excellent and so was the service, thank you.
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 2, 2024
Verified traveler
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 2, 2024
Downtown Victoria comfort
Extremely well placed hotel for downtown Victoria.
The room was larger than expected, extremely clean and comfortable
Ryan
Ryan, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 28, 2024
Verified traveler
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2024
Rob
Rob, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 14, 2024
Great value
Great value, I was pleasantly surprised with the room. The location was also a plus
Shoun
Shoun, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 13, 2024
10/10 highly recommend for balling on a budget and enjoying Seattle
Elizabeth
Elizabeth, 1-night trip
Verified Expedia guest review
6/10 Good
Nov 13, 2024
My wife had issues with washroom facilities. Not handicapped friendly
Roger
Roger, 3-night trip
Verified Expedia guest review
8/10 Very Good
Nov 12, 2024
Restaurant attached to hotel only provides meals for breakfast and lunch.