When we arrived we tried to check in early since we had flown into town. The receptionist snapped at me "no you can't check in this early, geez, we are sold out last night" as if I was supposed to know that. I assumed we wouldn't be able to check in but her attitude was terrible. Then we had to check our bags at the Bell Hop. Before I had even gotten my ticket he said (we depend on tips, please tip) Yeah, I planned on it. How about not asking before I have even gotten my ticket. Not a great way to start the trip. The room itself was fine, clean enough. The hotel has been remodeled but the bones are pretty old, lipstick on a pig IMO. Not a great hotel, but the location is good.