6/10 Good
Feb 5, 2025
Very disappointing
I have stayed at the Corus Hyde Park a couple of times before but it was pre Covid. As these trips were good, I booked again with confidence and was very disappointed. Staff were lovely and the only good thing about the hotel. The bedroom was freezing, even when we were in bed and had the portable plug in radiator plugged in. It was also so unbelievably noisy and we were consistently woken up all throughout the night (Fitbit recorded 32 times) by the noisy cars outside playing loud music, the toilet flushing in the room next door and people traipsing up and down like they were in wooden clogs on a wooden floor. Regardless of time of night nobody was quiet. Then early morning we were woken by someone with a walkie talkie. I woke up shattered before my two business meetings for the day. It was worse than having a new born baby. The bed was also so hard I felt like my spine was in pieces.
I will never rebook and that makes me sad because it was never like this in the past. Breakfast was mediocre and we went early before the rush, so it wasn’t because it had been there all day.
Sarah
Sarah, 1-night business trip
Verified Hotels.com guest review