We waited at counter for almost 15 minutes before anyone showed up while a lady, behind me, was discussing spending the night with a man. On arrival scantly ladies were at the entrance. I asked about it and I was told the Hotel was under new management and it is what it is. I have been coming here over 20 years for myself, my family and for my VA visits. At 6:15am ladies were in front door waiting for their rides. When I called and spoke to the manager, Keith, he called me a liar about not having any hot water and when I informed him of Ladies prosecuting on the property I got a cussing, and he suggested that I must have been the one requesting the service. My daughter would have loved that one. Being a pastor and my son in law and daughter with me, to drive me home after my surgery, could not believe that I would stay in this place. It was humiliating.