See all properties

Copal Tulum Hotel

4.5 star property
Unwind by the tranquil pool or treat your senses with rejuvenating spa treatments - either way you'll feel pampered in paradise.

Choose dates to view prices

Photo gallery for Copal Tulum Hotel

Serene outdoor pool surrounded by lush greenery, perfect for relaxation. | Copal Tulum Hotel
Explore the serene elegance of this modern balcony retreat, perfect for relaxation and enjoying the city view. | Copal Tulum Hotel
Explore the modern outdoor living space with its woven chairs and lush greenery, perfect for relaxation and enjoying the view. | Copal Tulum Hotel
Experience serenity with this luxurious wooden deck, perfect for relaxation and enjoying the view. | Copal Tulum Hotel
Modern living space with a large window overlooking a lush garden, featuring a comfortable sofa, wicker chairs, and a stylish coffee table. | Copal Tulum Hotel
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Air conditioning
  • Spa
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • 24-hour fitness center
  • Pool bar
  • Massage/treatment rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is $145
includes taxes & fees
$117 per night
Feb 12 - Feb 13

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Premium Apartment, 1 Bedroom, Private Pool, Garden View

Private pool

Premium Apartment, 1 Bedroom, Private Pool, Garden View

Highlights

Deck/patio
Yard
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 1658 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Terrace, Garden View

Private kitchen

Luxury Apartment, 2 Bedrooms, Terrace, Garden View

Highlights

Deck/patio
Yard
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Smart TV
  • 1313 sq ft
  • Sleeps 3
  • 1 King Bed, 2 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 1 Bedroom, Private Pool

43-inch Smart TV with satellite channels, TV, Netflix

Luxury Apartment, 1 Bedroom, Private Pool

Highlights

Deck/patio
Yard
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 969 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 King Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Terrace, Garden View

Private kitchen

Deluxe Studio, 1 King Bed with Sofa bed, Terrace, Garden View

Highlights

Deck/patio
Yard
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Smart TV
  • 807 sq ft
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Luxury Studio, 1 King Bed with Sofa bed, Private Pool, Garden View

Private pool

Luxury Studio, 1 King Bed with Sofa bed, Private Pool, Garden View

Highlights

Deck/patio
Yard
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 1163 sq ft
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

View all photos for Premium Double Room, 1 King Bed, Private Pool, Garden View

Private pool

Premium Double Room, 1 King Bed, Private Pool, Garden View

Highlights

Deck/patio
Yard
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
  • 786 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Apartment, 1 Bedroom, Terrace, Garden View

Private kitchen

Luxury Apartment, 1 Bedroom, Terrace, Garden View

Highlights

Deck/patio
Yard
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Smart TV
  • 1023 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 King Sofa Bed

View all photos for Deluxe Double Room, 1 King Bed, Terrace, Garden View

Courtyard view

Deluxe Double Room, 1 King Bed, Terrace, Garden View

Highlights

Deck/patio
Yard
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Ceiling fan
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 2 Bedrooms, Private Pool, Garden View

Premium Apartment, 2 Bedrooms, Private Pool, Garden View | Premium bedding, down comforters, memory foam beds, minibar

Premium Apartment, 2 Bedrooms, Private Pool, Garden View

Highlights

Deck/patio
Yard
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 2303 sq ft
  • Sleeps 3
  • 1 King Bed, 2 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 4 Bedrooms, Garden View

Premium bedding, down comforters, memory foam beds, minibar

Luxury Apartment, 4 Bedrooms, Garden View

Highlights

Deck/patio
Yard
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 3100 sq ft
  • Sleeps 3
  • 2 King Beds, 4 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Private Pool, Garden View

43-inch Smart TV with satellite channels, TV, Netflix

Luxury Apartment, 2 Bedrooms, Private Pool, Garden View

Highlights

Deck/patio
Yard
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 1776 sq ft
  • Sleeps 3
  • 1 King Bed, 2 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 3 Bedrooms, Private Pool, Garden View

Private pool

Luxury Apartment, 3 Bedrooms, Private Pool, Garden View

Highlights

Deck/patio
Yard
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 2314 sq ft
  • Sleeps 3
  • 1 King Bed, 4 Twin Beds and 1 King Sofa Bed

Similar properties

Exterior

Kimpton Aluna Tulum by IHG

  • Pool
  • Spa
  • Pet friendly
  • Free parking
9.0 out of 10, Wonderful, (203)
The price is $206
includes taxes & fees
$171 per night
Feb 9 - Feb 10
Kimpton Aluna Tulum by IHG
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Calle Ixchel sn, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 3 min drive
  • Las Palmas Public Beach - 8 min drive
  • Tulum Mayan Ruins - 9 min drive
  • Tulum Beach - 12 min drive
  • Playa Paraiso - 14 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive
  • Cancun Intl. Airport (CUN) - 111 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mercado Tulum - ‬20 min walk
  • ‪Rossina Cafe - ‬8 min walk
  • ‪La Parrillada Tulum - ‬16 min walk
  • ‪Pescaderia Estrada - ‬13 min walk
  • ‪Safari Comedor Zama - ‬6 min walk

About this property

Copal Tulum Hotel

Copal Tulum Hotel puts you within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or mani/pedis, and Copal, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a 24-hour fitness center. Fellow travelers love the pool and helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 85 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (late night)

What to do

  • Snorkeling nearby

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Bicycle rentals
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • 2 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Firepit

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible pool

Room amenities

Be entertained

  • 43-inch Smart TV
  • Satellite TV channels
  • Netflix

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • In-room massage
  • Deck or patio
  • Yard

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Chef

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

The Healing Spot has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Copal - Overlooking the garden, this delicatessen specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Kokoro - Overlooking the garden, this fine-dining restaurant specializes in Chinese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 360 to 360 per person
  • Airport shuttle service is offered for an extra charge of MXN 2500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children up to age 17 costs MXN 250 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property is professionally cleaned.

Also known as

Copal Tulum Hotel Hotel
Copal Tulum Hotel Tulum
Copal Tulum Hotel Hotel Tulum

Frequently asked questions

Does Copal Tulum Hotel offer free cancellation for a full refund?

Yes, Copal Tulum Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Copal Tulum Hotel?

Yes, there are 2 outdoor pools. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Copal Tulum Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Copal Tulum Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Copal Tulum Hotel?

Yes, an airport shuttle is available. The charge is MXN 2500 per vehicle one-way.

What are the check-in and check-out times at Copal Tulum Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Copal Tulum Hotel and nearby?

Have fun during the warmer months with activities nearby such as snorkeling. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Copal Tulum Hotel also has a 24-hour fitness center and spa services, as well as a garden.

Are there restaurants at or near Copal Tulum Hotel?

Yes, there are 2 onsite restaurants, featuring international cuisine and garden views.

Does Copal Tulum Hotel have any outdoor private spaces?

Yes, every room features a deck or patio and a yard.

What's the area around Copal Tulum Hotel like?

Copal Tulum Hotel is a short 19-minute walk from Hunab Lifestyle Center and 20 minutes' walk from Jaguar Park.

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Good

3-night trip
Verified Hotels.com guest review

8/10 Very Good

Annie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Xin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mitch, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Avinita, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mary-Anne, 5-night trip
Verified Hotels.com guest review

2/10 Poor

False advertisement
I booked my room based on the photos shown on Hotels.com. When I arrived, the room I was given was not the room that was shown online. It was extremely small and cramped. No space for luggage. No space to even walk. The bed took up the entire room. The tv had only one channel and the staff could care less about anything I said to them pertaining my room.
Audrey, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Omar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is our second time at Copal and we are definitely coming back again. Everyone here is very friendly and willing to help with anything you need. If you want to escape to a quiet, clean place that is close to great restaurants and to the beach this is the place to stay. Thank you Copal! See you soon, Renata, Vivien and David
Helga, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Monica, 1-night trip
Verified Expedia guest review

8/10 Very Good

catherine, 1-night trip
Verified Expedia guest review

10/10 Exceptional

From the aesthetics to the staff, everything was a 10 out of 10. The food in their restaurant was very good as well. I would highly recommend to anyone & I will definitely be going back.
Johnequa, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice !!!
Joseph, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Brian, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

sierra, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Dogs were walking around entire resort
Unique, 1-night romance trip
Verified Expedia guest review

6/10 Good

The place was okay , the pool wasn’t completely private as what separates deck is just sticks which people can see through, I asked about laundry…. no response…I ordered food a couple of times that never came. I didn’t get a full tour I guess because I was raining in my arrival but it never happened after anyway.. I don’t know the place was nice but service….. meh.
Gawain, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Front desk service was very helpful
Celia, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Juan, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Very relaxing and comfortable
Alex, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ryan, 6-night trip
Verified Expedia guest review

6/10 Good

The hotel was pretty and well kept. The staff were friendly and helpful and the onsite restaurants were amazing. The room was exceptionally moldy to the point where it was uncomfortable to be in and my allergies were very active making it hard to breath.
Allison, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed our stay
Monique, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Beautiful hotel in a not so great neighborhood. Not walkable, need a car to get to more desirable parts of town. Room was pretty nice, but the private patio had a broken gate and wasn’t very private.
Cameron, 11-night romance trip
Verified Expedia guest review

10/10 Exceptional

Erik, 3-night trip
Verified Expedia guest review

General property information

Travelers Say
"The room was pretty nice and had a private terrace and pool, which was really nice value."
Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM