Stay was good. Staff was friendly and supportive. Room was clean with a lot of space, and a comfortable bed. Jacuzzi was a bit small for my wife and I (even that we are average height). Restaurant was good, both in service, food quality and price. The only akward thing happened when some kind of boss (without uniform) yelled at a poor guy for not serving us when we took a seat in an area where we were not expecting to be served (we were in that area just to have our daily rosary prayer, but I had the idea of getting a dessert before that because the options in the restaurant where we had our lunch were not tasty). Pool area was very nice. Spa was also nice. Front desk got us in touch with a taxi driver that took us to a lot of nearby places (Cacahuamilpa, Hacienda Vista Hermosa, Xochicalco, Jardines de Mexico, Cuernavaca), at a good rate (considering the time and distances spent). It was nice the hotel was not crowded, so I don’t know how it would be in such cases.