Hilton Guatemala City

4.5 star property
Luxury hotel in Santa Catarina Pinula with outdoor pool and restaurant

Choose dates to view prices

Photo gallery for Hilton Guatemala City

Garden
Bar (on property)
Breakfast, lunch and dinner served
Aerial view
Terrace/patio
Located near Paseo Cayala, Hilton Guatemala City offers a luxurious retreat with a daily manager's reception and garden views. Enjoy the outdoor pool, gym, and helpful multilingual staff while savoring breakfast at Restaurante Las Ventanas or meeting friends at the bar.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Free parking
  • Internet access
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Fitness center
  • Valet parking
  • 24-hour room service
  • In-room childcare
  • Business center
  • 12 meeting rooms
Feel at home
  • In-room childcare (surcharge)
  • Rollaway/extra beds
  • Private bathroom
  • Separate sitting area
  • Garden
  • Daily housekeeping
The current price is $116
includes taxes & fees
$95 per night
Feb 21 - Feb 22

Room options

Available filters for rooms
Showing 16 of 16 rooms

Deluxe Room, 2 Queen Beds (Executive)

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
Egyptian cotton linens
  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

Executive Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
Egyptian cotton linens
  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Patio

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

Room, 2 Queen Beds, Patio

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
Egyptian cotton linens
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Select Comfort bed
Egyptian cotton linens
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Egyptian cotton linens
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Executive)

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
Egyptian cotton linens
  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
Egyptian cotton linens
  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
Egyptian cotton linens
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
Egyptian cotton linens
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Patio

Highlights

Patio
Yard
Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Egyptian cotton linens
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Egyptian cotton linens
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
Egyptian cotton linens
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
Egyptian cotton linens
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Km. 9.5 CA 1 East, Santa Catarina Pinula, Guatemala, 01015

What's nearby

  • Oakland Mall - 6 min drive
  • Paseo Cayala - 6 min drive
  • Avenida La Reforma - 7 min drive
  • U.S. Embassy in Guatemala - 8 min drive
  • La Aurora Zoo - 9 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 21 min drive

Restaurants

  • ‪Krispy Kreme Arkadia - ‬3 min drive
  • ‪Starbucks - ‬20 min walk
  • ‪Café Barista - ‬4 min drive
  • ‪El Rincón del Loto - ‬6 min drive
  • ‪Sushi Itto - ‬3 min drive

About this property

Hilton Guatemala City

At Hilton Guatemala City, you'll be within a 10-minute drive of Paseo Cayala and U.S. Embassy in Guatemala. Guests can take a dip in the outdoor pool or grab a bite to eat at Restaurante Las Ventanas, which serves breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a fitness center, and a snack bar/deli. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 130 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 20 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • WiFi and wired internet access in public areas*
    • WiFi and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite valet parking (USD 10 per day)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Childcare in room (surcharge)

Working away

  • Business center
  • 12 meeting rooms
  • Conference space (49729 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1995
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Piano
  • Fitness center
  • An outdoor pool
  • Reception hall
  • Colonial architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Wheelchairs available on site
  • Magnifying mirror
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in room

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Select Comfort mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Restaurante Las Ventanas - This restaurant serves breakfast, brunch, lunch, and dinner.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 10 per night (rates may vary)
  • WiFi is available in public areas for USD 10 per day (rates may vary)
  • Wired internet access is available in guestrooms for USD 10 per day (rates may vary)
  • Wired internet access is available in public areas for USD 10 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 15 to 20 for adults, and USD 15 to 20 for children

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 20 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per night

Parking

  • Valet parking costs USD 10 per day

Policies

Long-term renters welcome.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Guatemala Hotel Vista Real
Guatemala Vista Real
Guatemala Vista Real Hotel
Hotel Real Guatemala
Hotel Vista Real
Hotel Vista Real Guatemala
Vista Guatemala
Vista Real
Vista Real Guatemala
Vista Real Hotel
Hotel Vista Real Guatemala City
Hotel Vista Real Guatemala Guatemala City
Hilton Guatemala City Hotel
Hilton Guatemala City

Frequently asked questions

Does Hilton Guatemala City offer free cancellation for a full refund?

Yes, Hilton Guatemala City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Guatemala City?

Yes, there's an outdoor pool.

Are pets allowed at Hilton Guatemala City?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 20 lbs per pet. There's a charge of USD 50 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hilton Guatemala City?

Yes, there's free self parking.

What are the check-in and check-out times at Hilton Guatemala City?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

What is there to do at Hilton Guatemala City and nearby?

Hilton Guatemala City has an outdoor pool and a fitness center, as well as a garden.

Are there restaurants at or near Hilton Guatemala City?

Yes, there's an onsite restaurant, Restaurante Las Ventanas.

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Good

Hercules, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Robert, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Amazing servicer
Giovanni, 2-night trip
Verified Expedia guest review

8/10 Very Good

George, 1-night trip
Verified Expedia guest review

10/10 Exceptional

service
Jenny, 3-night trip
Verified Expedia guest review

10/10 Exceptional

MARLON, 1-night trip
Verified Expedia guest review

8/10 Very Good

Flavio, 1-night trip
Verified Expedia guest review

2/10 Poor

I end up not staying there And I will Stay there again The pictures on the Website are deceiving
Carlos, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Everything is super
Marcos, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very cool classic room design!
William H, 1-night trip
Verified Expedia guest review

4/10 Fair

Hello, I arrived at my resort and the staff was not very friendly. They told me my reservation was cancelled because of a no show. I contacted the resort two times before my trip i would show up the following morning after 7 am. My mother also called and confirmed this over the phone. The staff was rude to my mother and not very polite towards me. I found my stay at the AC Marriot in Cayala complely different. I appreciate you reaching out to me, I will not consider this hotel for future visits. Thank you.
Geraldo, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente servicio. El desayuno y el servicio del restaurante excelente
Hector R, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Julio, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property.
Darnell, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Las habitaciones que dan a la alberca se escucha mucho ruido de la carretera
Paola, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente servicio como siempre
JOSE, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Everyone was very friendly 😊
Karlton, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I love the tranquility of the place. The staff incredible!!
Miriam, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Staff was very friendly and available to assist with all of our questions and needs.
Daniel, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property
Jill, 1-night trip with friends
Verified Expedia guest review

2/10 Poor

The desk staff are terrible - the service staff are great - but the customer service is awful. The property is difficult to get to despite being right on the highway.
Mark, 1-night trip
Verified Expedia guest review

10/10 Exceptional

All good
Cocó, 1-night trip
Verified Expedia guest review

10/10 Exceptional

.
NICOLE, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Giovanni, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice place to stay.
Judith, 3-night family trip
Verified Expedia guest review

General property information

Travelers Say
"The restaurant was great and again, all the staff were friendly."
Reasons to Book
Onsite Restaurant/Bar & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM