Staff was very friendly, pet charge is exorbitant in my opinion (and wasnāt advertised that we could see), internet worked 1/4 days, TV didnāt work at all, sofa bed was like sleeping on straight springs, āspa/saunaā was colder than the pool, bed hadnāt been swept or mopped under in what looked like months, sheets for sofa bed smelt stale and musty