DoubleTree by Hilton Hotel West Edmonton puts you within a 10-minute drive of West Edmonton Mall and Kingsway Mall. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This eco-certified hotel is also within a short drive of Rogers Place and University of Alberta. Fellow travelers love the helpful staff and breakfast.
Languages
English
At a glance
Hotel size
238 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 2 total, up to 55 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
What to do
Skiing nearby
Working away
Business center
15 meeting rooms
Conference center (35000 square feet of space)
Services
24-hour front desk
Concierge services
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Built in 1975
ATM/banking
Safe-deposit box at front desk
Fitness center
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Mini-fridge
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately CAD 21 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 50 per accommodation, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
DoubleTree Hilton Hotel West Edmonton
DoubleTree Hilton West Edmonton
DoubleTree By Hilton Hotel West Edmonton Alberta
DoubleTree by Hilton Hotel West Edmonton Hotel
DoubleTree by Hilton Hotel West Edmonton Edmonton
DoubleTree by Hilton Hotel West Edmonton Hotel Edmonton
Frequently asked questions
Does DoubleTree by Hilton Hotel West Edmonton offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel West Edmonton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Hotel West Edmonton?
Yes, there's an indoor pool.
Are pets allowed at DoubleTree by Hilton Hotel West Edmonton?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of CAD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at DoubleTree by Hilton Hotel West Edmonton?
Yes, there's free self parking.
What are the check-in and check-out times at DoubleTree by Hilton Hotel West Edmonton?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at DoubleTree by Hilton Hotel West Edmonton?
No, this hotel doesn't have a casino, but Yellowhead Casino (5-min drive) and Starlight Casino (5-min drive) are both nearby.
What is there to do at DoubleTree by Hilton Hotel West Edmonton and nearby?
Have fun with nearby winter activities like skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near DoubleTree by Hilton Hotel West Edmonton?
Yes, there's an onsite restaurant.
What's the area around DoubleTree by Hilton Hotel West Edmonton like?
DoubleTree by Hilton Hotel West Edmonton is in West Edmonton, a short 18-minute walk from Oasis Centre.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 4, 2025
Andrew
Andrew, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 1, 2025
Great hotel
It was a great stay everything was great
Susie
Susie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 31, 2025
Chris
Chris, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 21, 2025
Anita Jolene
Anita Jolene, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 19, 2025
Great hotel
Very comfortable beds, great staff, very friendly, from the front desk to the maid service. Will stay again for sure
Susie
Susie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 15, 2025
Jonathan
Jonathan, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 12, 2025
DAWN
DAWN, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 11, 2025
Remote didnt work well. Batteries?
Bed was comfortable. Breakfast excellwnt
Jane
Jane, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 9, 2025
This is most propaply the hotel in the world where we had spend the most nights. At least 5x per year for the dinner theatre where we are season ticket holders for 16 years hut also for other occasions. We come back due to the fact that it is well situated value for money and well managed. As usual we where not disappointed.
albert
albert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 4, 2025
Cynthia
Cynthia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 31, 2024
We love staying here. It’s our 5th times. Our go to hotel in Edmonton. Staff are amazing. Beautiful hotel. We look forward for our next stay.
Anna Liza
Anna Liza, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 29, 2024
Marvin
Marvin, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Dec 28, 2024
Tha hotel was very nice. The only negative thing was the bath shower combo. You take your life in your own hands when you want to take a shower, the tub is very slippery and there is no mat provided because they don't use them anymore.
george
george, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 24, 2024
Florence
Florence, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Dec 20, 2024
Lottie
Lottie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 19, 2024
Brandi
Brandi, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 16, 2024
Kim
Kim, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 11, 2024
Darryl
Darryl, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 9, 2024
Clean and Comfortable
The hotel itself is a little dated but has all the comforts and amenities you would need. The staff was really friendly, and the warm cookie at check in was a delicious bonus. The pool was under maintenance the whole time we were there and the main reason i booked this hotel was for the close proximity to my event and a pool for my sons. Had I known about the pool we would have stayed elsewhere. That was a minor inconvenience though. Everything else was quite good. Breakfast biffest was the best I've seen. Beds were comfortable and rooms were clean!
Tammy
Tammy, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 9, 2024
Robert
Robert, 5-night trip
Verified Hotels.com guest review
4/10 Fair
Dec 2, 2024
Substandard
I have stayed here twice in 2 weeks - I would have cancelled my second stay but it was paid and non refundable
The service in this hotel is basically non existent - staff is robotic- without any focus on a guest experience - it must be a management led culture as I doubt I’d experience it row stays in a row
I will NEVER stay here again or recommend this hotel to anyone
Jodi
Jodi, 2-night business trip
Verified Hotels.com guest review
6/10 Good
Nov 23, 2024
Lacking of Customer Engagement
Room service was horrid - ordered from online - my do not disturb was on the door and instead of a courtesy knock - meal left outside the door - I called to find that out - then only to find zero cutlery accompanied it - then I had to wait for that - by that time the meal in a word … sucked
At check out no “how was your stay”? Just do you want a printed copy of my receipt? I said yes only to be taken to another desk rep and asked again if I wanted a printed receipt ?
Jodi
Jodi, 2-night business trip
Verified Hotels.com guest review
6/10 Good
Nov 22, 2024
Meh!
The bar service was terrible.
The room had the radiator cover detached.
The make up wipe was a BRILLIANT idea.
The shower was dreadful.