Located near vibrant streets, Hotel West Refugio offers a warm welcome with an outdoor pool and sun loungers. Unwind at the poolside bar or take in the views from the garden and terrace, all while staying connected with in-room WiFi.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Bar
Parking available
Pool
Pet friendly
Non-smoking
Free WiFi
Main amenities
Daily housekeeping
Outdoor pool
Pool bar
Bar/lounge
Terrace
Garden
Limited hour front desk
Feel at home
Microwave
Private bathroom
Television
Garden
Terrace
Daily housekeeping
The current price is $42
$42
includes taxes & fees
$35 per night
Feb 12 - Feb 13
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Habitación Queen Size
Habitación Queen Size
Highlights
Individually furnished
Individually decorated
Refrigerator
Smart TV
Down duvet
Blackout drapes/curtains
Ceiling fan
Private bathroom
Sleeps 2
1 Queen Bed
View all photos for Habitación Doble Individual
Habitación Doble Individual
Highlights
Individually furnished
Individually decorated
Refrigerator
Smart TV
Down duvet
Blackout drapes/curtains
Ceiling fan
Private bathroom
269 sq ft
Sleeps 2
2 Twin Beds
View all photos for Habitación Familiar
Habitación Familiar
Highlights
Individually furnished
Individually decorated
Refrigerator
Smart TV
Down duvet
Blackout drapes/curtains
Ceiling fan
Private bathroom
270 sq ft
Sleeps 2
1 Double Bed
View all photos for Habitacion Estandar (Pet Friendly)
Cto. el Molino Centro, San Juan del Río, QUE, 76800
What's nearby
Nuestra Senora de Guadalupe Church - 15 min walk
Fundadores Square - 16 min walk
TecMilenio University San Juan del Rio Campus - 3 min drive
San Gil Golf Club - 9 min drive
Cavas Freixenet - 10 min drive
Getting around
Queretaro Intl. Airport (QRO) - 51 min drive
Restaurants
Finca Santa Veracruz - 12 min walk
McDonald's - 13 min walk
El Fogon Mexicano - 3 min walk
The Italian Coffee Company - 11 min walk
Bar Hidalgo - 6 min walk
About this property
Hotel West Refugio
Enjoy your visit to San Juan del Río with a stay at Hotel West Refugio. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. A poolside bar and a terrace are offered, and in-room conveniences include refrigerators and microwaves.
Languages
English, Spanish
At a glance
Hotel size
10 rooms
Arriving/Leaving
Check-in start time: 2:30 PM; Check-in end time: 11:00 PM
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 1:00 PM
Contactless check-out available
Special check-in instructions
The property charges 5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 2 total)
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking limited
Onsite garage
Free offsite parking within 3 ft
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Bar/lounge
Poolside bar
Services
Front desk (limited hours)
Pool loungers
Facilities
Garden
Terrace
Mosquito nets
An outdoor pool
Room amenities
Be entertained
34-inch Smart TV
Digital TV channels
First-run movies
Netflix
Streaming services
Home comfort
Ceiling fan
Window screens
Sleep well
Down comforter
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
Microwave
Shared kitchen access
Blender
Coffee grinder
Ice maker
Paper towels
More
Daily housekeeping
Access via exterior corridors
Restaurant dining guide
Fees & policies
Optional extras
Credit card charges are subject to an extra charge of 5 percent
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Hotel West Refugio Hotel
Hotel West Refugio San Juan del Río
Hotel West Refugio Hotel San Juan del Río
Frequently asked questions
Is there a pool at Hotel West Refugio?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Hotel West Refugio?
Yes, cats and dogs are welcome, with a limit of 2 total. Food and water bowls are available.
Is parking offered on site at Hotel West Refugio?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Hotel West Refugio?
Check-in start time: 2:30 PM; Check-in end time: 11:00 PM. Check-out time is 1:00 PM. Contactless check-in and check-out are available.
What is there to do at Hotel West Refugio and nearby?
Hotel West Refugio has an outdoor pool and a garden.
What's the area around Hotel West Refugio like?
Hotel West Refugio is a short 11-minute walk from Senor del Sacro Monte Temple and 15 minutes' walk from Nuestra Senora de Guadalupe Church.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 9, 2024
Edwin
Edwin, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jun 29, 2024
Cute friendly affordable full kitchen
small and cute property. pool needs more skimming but it's great to refresh. beds are comfortable, clean bathrooms. The ony issue is no AC. Still, host was very kind and lent us a portable fan. Kitchen is large, and it has all you can need.
martha
martha, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 29, 2023
WEIGUO
WEIGUO, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 20, 2022
Nice place to stay. Staff it’s so friendly and nice. 10 out of 10 for this place. Few things. Pool is to small. Need bar options if you like to drink. But you can bring your own stuff and sit on the patio.
Miguel
Miguel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 30, 2022
Joel
Joel, 5-night trip
Verified Expedia guest review
8/10 Very Good
Apr 17, 2022
Carlos is an excellent host
Julio
Julio, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 10, 2025
Tranquilidad
Esta muy comodo y muy tranquilo, se duerme muy agusto
Dennise
Dennise, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 29, 2024
Buen punto intermedio para descansar
Muy tranquilo, para descansar.
Alberto
Alberto, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
El lugar es increíble, muy temático y acoger sinceramente no dudaría en volver
Cristopher
Cristopher, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 1, 2024
Esta muy bonito todo
Francisco Javier
Francisco Javier, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 15, 2024
Como reseña, me hospede en este hotel hace casi 1 año y olvidamos un monedero, regrese a hospedarme este año y aun conservaban el monedero de forma intacta con documento, billetes y monedas, quede sorprendido de la honestidad de ese lugar, super recomendable.
Avelino
Avelino, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 9, 2024
Excelente hotel y atención de calidad.
José María
José María, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 7, 2024
Moisés Eduardo de Jesús
Moisés Eduardo de Jesús, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 8, 2024
El lugar es bastante tranquilo y se siente mucha paz
Zabdi
Zabdi, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 2, 2024
Exelente atención de los chicos de recepción...
FRANCISCO
FRANCISCO, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 23, 2024
Lugar muy tranquilo, arquitectura admirable.
La zona es muy tranquila libre de ruido
Andrea
Andrea, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 12, 2024
Francisco Javier
Francisco Javier, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 17, 2024
Juan Edgar
Juan Edgar, 1-night trip
Verified Expedia guest review
6/10 Good
May 9, 2024
check in, complicado
CESAR
CESAR, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 31, 2024
Buena opción para pasar una noche, lugar tranquilo y con excelente atención. No recomandable para estancias largas ya que no cuenta con espacio para la ropa ni con servicio de restaurante.