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Mercure Hotel Hamburg City

4.0 star property
Riverfront hotel with restaurant, near Miniatur Wunderland

Choose dates to view prices

Photo gallery for Mercure Hotel Hamburg City

Exterior
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Exterior
Junior Suite, 1 Double Bed with Sofa bed | View from room
Terrace/patio
In Hamburg-Mitte, Mercure Hotel Hamburg City offers a tranquil retreat with a serene garden and relaxing sauna. Take in the views on the terrace or connect to WiFi and get some work done at the business center. Enjoy meals at Bar/Bistro, from breakfast to dinner.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Parking available
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Sauna
  • Self parking
  • Room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Computer station

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
$100 nightly
The total price is $107
Aug 3 - Aug 4
Total includes taxes and fees

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 Double Bed

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 2 Twin Beds

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 Double Bed with Sofa bed

8.2 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Separate bedroom
Hair dryer
  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Privilege, Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free minibar items
LCD TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hair dryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Privilege, Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Separate bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 474 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Eco-friendly toiletries
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Privilege, Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Eco-friendly toiletries
  • City view
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Exterior

Ruby Lotti Hotel Hamburg

  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar
8.8 out of 10, Excellent, 1,000 reviews
The price is $105
$98 nightly
$105 total
Total includes taxes and fees
Jul 27 - Jul 28
Ruby Lotti Hotel Hamburg
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About the neighborhood

Map
Amsinckstr. 53, Hamburg, HH, 20097

What's nearby

  • Mehr!-Theater am Großmarkt - 4 min walk - 0.4 km
  • Hamburg Cruise Center - 20 min walk - 1.7 km
  • Miniatur Wunderland - 3 min drive - 2.3 km
  • Hamburg City Hall - 3 min drive - 2.6 km
  • Elbe Philharmonic Hall - 4 min drive - 2.7 km

Getting around

  • Hamburg Airport (HAM) - 37 min drive
  • Hamburg Central Station - 16 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 17 min walk
  • HafenCity Universität Hamburg Station - 21 min walk
  • Hammerbrook S-Bahn - 8 min walk
  • Steinstrasse U-Bahn - 10 min walk
  • Steinstraße Station - 13 min walk

Restaurants

  • ‪Maya Kaffeerösterei - ‬8 min walk
  • ‪Restaurant Hobenköök - ‬13 min walk
  • ‪Jawa - ‬9 min walk
  • ‪Superbude St. Georg - ‬11 min walk
  • ‪Café Irma - ‬4 min walk

About this property

Mercure Hotel Hamburg City

At Mercure Hotel Hamburg City, you'll be just a 5-minute drive from Hamburg City Hall and Miniatur Wunderland. After relaxing in the sauna, guests can grab a bite to eat at Bar/Bistro, which serves breakfast, lunch, and dinner. This eco-certified hotel also features a bar/lounge, a snack bar/deli, and a terrace. Public transportation is just a short walk: Hammerbrook S-Bahn is 8 minutes and Steinstrasse U-Bahn is 10 minutes.

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 187 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Children aged 2 and younger eat free breakfast
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 28 per day)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Free use of nearby fitness center
  • Hiking/biking trails nearby
  • Sailing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible business center
  • Handrails in stairways
  • Stairway handrail height (inches): 37
  • Stair-free path to entrance

Room amenities

Be entertained

  • 49-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Bar/Bistro - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 26 for adults and EUR 13 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Self parking costs EUR 28 per day

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Also known as

Mercure Hamburg City
Mercure Hotel Hamburg City
Mercure Hamburg City Hamburg
Mercure Hamburg
Mercure Hotel Hamburg City Hotel
Mercure Hotel Hamburg City Hamburg
Mercure Hotel Hamburg City Hotel Hamburg

Frequently asked questions

Does Mercure Hotel Hamburg City offer free cancellation for a full refund?

Yes, Mercure Hotel Hamburg City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Hotel Hamburg City?

Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Hotel Hamburg City?

Yes. Self parking costs EUR 28 per day.

What are the check-in and check-out times at Mercure Hotel Hamburg City?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Mercure Hotel Hamburg City?

No, this hotel doesn't have a casino, but Casino Esplanade (4-min drive) and Casino Reeperbahn (5-min drive) are both nearby.

What is there to do at Mercure Hotel Hamburg City and nearby?

Have fun with nearby activities like hiking and sailing. Enjoy amenities like a sauna and a garden.

Are there restaurants at or near Mercure Hotel Hamburg City?

Yes, there's an onsite restaurant, Bar/Bistro.

What's the area around Mercure Hotel Hamburg City like?

Mercure Hotel Hamburg City is located by the river in Hamburg-Mitte, a short 8-minute walk from Hammerbrook S-Bahn and 15 minutes' walk from Moenckebergstrasse.

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Mercure Hotel Hamburg City Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

ISC hotel

Everything was as expected. Yes I would recommend this hotel. I used this hotel to attend ISC.
Alberto, 2-night trip

10/10 Exceptional

The location was quiet and a short walk to the main sightseeing attractions. The hotel was very clean and the staff were very friendly. Not much to fault.
Mark, 4-night trip

8/10 Very good

The breakfast is close to excellent, even for us active people who demand more fuel than some simple white bread, cookies etc. The staff was friendly and communication was easily executed in english (in contrast to most of the staff at Deutsche Bahn - unbelievable!!). The only minus I can think of was the hair of a previous guest all over the place in the bathroom...
Janne Christian, 1-night trip

10/10 Exceptional

It's a great place if you're gonna stay a few days, the breakfast is great 👍 and the rooms too. Definitely I'd choose it again. If you have a lot of luggage, I'd strongly recommend go there through bus, if you take the S-Bahn there'll be a lot of stairs

6/10 Good

Cold especially the bar. Limited drink selection. No parking. Difficult to find paring locally unless you know the area. Constantly going to parking meter to top up. Room not being cleaned during stay.
John, 2-night trip

8/10 Very good

Decent, but not what I expected.

8/10 Very good

Hotellet var fint. Bra garage. Dock lite långt att gå om man åkte tunnelbana. Ganska tråkiga vägar man fick passera.
Mats, 3-night trip

8/10 Very good

Enrico, 2-night trip

10/10 Exceptional

Jes, 2-night trip

10/10 Exceptional

Thomas, 4-night trip

10/10 Exceptional

Kjempe bra
Jens erik, 3-night trip

8/10 Very good

Frukosten bra!

Hotellet är bra. Frukost och bar bra. Receptions-personalen höll inte samma standard som hotellet i övrigt. Rekommenderas med hyfsat centralt läge, dock långt ifrån u-bahn.
3-night trip

8/10 Very good

Kim, 3-night trip

8/10 Very good

Ruhige Umgebung
Michael, 3-night trip

10/10 Exceptional

Sehr gut
Adam, 2-night trip

10/10 Exceptional

Sehr saubere Unterkunft. Frühstück war lecker mit großer Auswahl. Personal war sehr freundlich und hilfsbereit.
Christina, 2-night trip

10/10 Exceptional

Erstmal vielen Dank für den unkomplizierten Aufenthalt. Das einchecken verlief ohne Probleme. Zu den Park-Möglichkeiten können wir nichts sagen, jedoch ist der Bahnhof nur 15 Gehminuten entfernt und an sich war alles gut erreichbar. Wir haben es vorallem gewählt, wegen der Nähe zum Harry Potter Theater. Verlasst euch da nicht aufs Navi. Das ganze ist nur über die Straße in die Nebenstraße rüber, an der Rezeption konnte man es uns gut erklären. Dies war unter 10min erreichbar. Die Zimmer sind ausreichend. Traurigerweise sollte so ein Zimmer schon in der heutigen Zeit Standard sein. Diese sind sauber, heile und die Matratzen bequem. Das Frühstück ist ausreichend und ansprechend, jedoch sollte man nicht nach 09.30h mehr hin, da man bei uns schon gegen 9.50h das Buffet am abräumen war und eigentlich es laut App bis 10.30h gehen sollte. Etwas das uns auch gestört hat, war der Renovierungslärm oder was es war, da gebohrt und gehämmert wurde ab ca. 8.30h. Mit ausschlafen war da nichts, wobei man ja auch zum Frühstück musste. Dies war durch den Lärm aber auch etwas unentspannt. Wir hätten uns beim Einchecken zumindest eine Informationen diesbezüglich gewünscht, damit man sich drauf einstellen kann. Die Gegend ist nicht die schönste, jedoch ist von dort alles schnell und gut erreichbar, dafür können die nichts. Alles im allen, war das Preis Leistungsverhältnis in Ordnung, vom Zimmer und Frühstück her, kein extremer Luxus, aber da bezahlt man halt die Zentrale Lage.
Janine, 1-night trip

10/10 Exceptional

Sehr freundliche Mitarbeiter.
Nico, 1-night trip

8/10 Very good

Nicole, 2-night trip

8/10 Very good

Nicole, 2-night trip

8/10 Very good

Lars, 4-night trip

6/10 Good

Mathieu, 2-night trip

6/10 Good

Matthias, 2-night trip

8/10 Very good

Pierre, 1-night trip

8/10 Very good

Sebastian, 3-night trip