4/10 Fair
Feb 9, 2025
Disappointing
Location is quite good, close to shops, soho etc. Our room was clean but condition quite scruffy and worn, in need of updating. Bed was not very comfortable, and bedding very basic.
Breakfast was very poor: we waited a very long time because the waitress ‘forgot to tell the kitchen’ about our order, then we were given a tiny portion with very burnt toast, and there was no effort to compensate for the delay. No pride seemed to have been taken in the breakfast provided, it was definitely not worth the cost. It was striking that two waiting staff couldn’t manage to take care of only three occupied tables.
Overall, disappointing and wouldn’t recommend.
Verified traveler
1-night trip
Verified Hotels.com guest review