Crowne Plaza Knoxville Downtown University by IHG, Knoxville: Hotel Reviews, Rooms & Prices

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Work out at any hour then refuel at Mahogany’s Restaurant nearby. Dive into an indoor pool retreat after exploring downtown.

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Dates

February 2025

March 2025

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Overview
Rooms
Location
Policies

Wonderful

Popular amenities

24/7 front desk

Connecting rooms available

Laundry facilities

Parking available

Pool

Main amenities

Daily housekeeping
Restaurant and bar/lounge
Indoor pool
Breakfast available
24-hour fitness center
Self parking
Room service
24-hour business center
10 meeting rooms
Meeting rooms
24-hour front desk
Front-desk safe

For families

Children stay free
Free cribs/infant beds
Connecting/adjoining rooms available
Television
Daily housekeeping
Coffee/tea maker

includes taxes & fees

$129 per night

Feb 24 - Feb 25

Room options

All rooms

1 bed

2 beds

Showing 10 of 10 rooms

Standard Room

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Smart TV

Private bathroom

Hair dryer

Eco-friendly toiletries

Eco-friendly cleaning supplies

Sleeps 2
1 Twin Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Smart TV

Private bathroom

Hair dryer

Eco-friendly toiletries

Eco-friendly cleaning supplies

300 sq ft
Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Smart TV

Private bathroom

Hair dryer

Eco-friendly toiletries

Eco-friendly cleaning supplies

300.00 sq ft
Sleeps 4
2 Queen Beds

Standard Room, 2 Double Beds, Mobility Accessible, Non Smoking (Communications, Transfer Shower)

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Smart TV

Private bathroom

Hair dryer

Eco-friendly toiletries

Eco-friendly cleaning supplies

300.00 sq ft
Sleeps 4
2 Double Beds

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Smart TV

Private bathroom

Hair dryer

Eco-friendly toiletries

Eco-friendly cleaning supplies

300 sq ft
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Mobility Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Smart TV

Private bathroom

Hair dryer

Eco-friendly toiletries

Eco-friendly cleaning supplies

300 sq ft
Sleeps 4
2 Double Beds

Suite, 1 Bedroom

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free cribs/infant beds

Smart TV

Private bathroom

Hair dryer

Eco-friendly toiletries

600.00 sq ft
Sleeps 4
1 King Bed

Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Transfer Shower)

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Smart TV

Private bathroom

Hair dryer

Eco-friendly toiletries

Eco-friendly cleaning supplies

300.00 sq ft
Sleeps 2
1 King Bed

Suite, 1 Bedroom

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Smart TV

Private bathroom

Hair dryer

Eco-friendly toiletries

Eco-friendly cleaning supplies

600.00 sq ft
Sleeps 4
1 King Bed

Premium Room, 1 King Bed (Top Floor)

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Smart TV

Eco-friendly toiletries

Private bathroom

Hair dryer

Bathrobes

300 sq ft
City view
Sleeps 2
1 King Bed

Similar properties

Free breakfast
Pet friendly
Parking available
Free WiFi

includes taxes & fees

$159 per night

Feb 12 - Feb 13

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About the neighborhood

401 W Summit Hill Dr, Knoxville, TN, 37902

What's nearby

Market Square - 3 min walk
Knoxville Convention Center - 8 min walk
World's Fair Park - 12 min walk
University of Tennessee - 15 min walk
Neyland Stadium - 2 min drive

Getting around

McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

Stock & Barrel
Downtown Grill & Brewery
J.C. Holdway
Coffee & Chocolate
Chivo Taqueria

About this property

Crowne Plaza Knoxville Downtown University by IHG

Crowne Plaza Knoxville Downtown University, an IHG Hotel offers a great location, putting you within a 15-minute walk of University of Tennessee and Knoxville Convention Center. Guests can take a dip in the indoor pool or grab a bite to eat at Mahogany's Restaurant, which serves breakfast, lunch, and dinner. Other features include a bar/lounge, a 24-hour fitness center, and a fitness center. The helpful staff and location get great marks from fellow travelers.

Languages

English

At a glance

Hotel size

- 195 rooms
- Arranged over 12 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: anytime
- Minimum check-in age: 21
- Check-out time is noon
- Contactless check-out available

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
- Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21

Children

- Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

- Pets allowed (dogs and cats only, up to 100 lbs per pet)*
- Service animals welcome
- Food and water bowls available

Internet

- Free WiFi in public areas
- Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

- Onsite self parking (USD 15 per day; includes in/out privileges)
- Wheelchair-accessible van parking on site
- Height restrictions apply for onsite parking

Other information

- Smoke-free property
- No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)

Traveling with children

Children stay free (see details)

Working away

24-hour business center
10 meeting rooms
Conference space (15670 square feet)

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Pool loungers

Facilities

1 building/tower
ATM/banking
Safe-deposit box at front desk
24-hour fitness center
An indoor pool
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
100% renewable energy
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Banquet hall

Accessibility

Braille/raised signage
Elevator
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant

Room amenities

Be entertained

55-inch Smart TV
Satellite TV channels

Home comfort

Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board

Sleep well

Free crib/infant bed
Bed sheets provided

Freshen up

Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper

Stay connected

Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only

Special features

Dining

Mahogany's Restaurant - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately USD 17.00 per person

Children & extra beds

Rollaway beds are available for USD 45.0 per night

Pets

Service animals exempt from fees
Pet deposit: USD 40.00 per stay
Pets are allowed for an extra charge of USD 40.00 per accommodation (may vary based on length of stay)

Parking

Self parking costs USD 15 per day with in/out privileges
Parking height restrictions apply

Pool, spa, & gym (if applicable)

Pool access available from 6:00 AM to 11:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property uses a grey water recycling system.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Hotel Knoxville Downtown University

Crowne Plaza Hotel University

Crowne Plaza Knoxville Downtown University

Crowne Plaza University

Frequently asked questions

Does Crowne Plaza Knoxville Downtown University, an IHG Hotel offer free cancellation for a full refund?

Yes, Crowne Plaza Knoxville Downtown University, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

Yes, cats and dogs are welcome, with a maximum weight of 100 lbs per pet. There's a charge of USD 40.00 per accommodation, per stay, and there's also a deposit of USD 40.00 per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

Yes. Self parking costs USD 15 per day.

What are the check-in and check-out times at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

What is there to do at Crowne Plaza Knoxville Downtown University, an IHG Hotel and nearby?

Crowne Plaza Knoxville Downtown University, an IHG Hotel has an indoor pool and a 24-hour fitness center.

Are there restaurants at or near Crowne Plaza Knoxville Downtown University, an IHG Hotel?

Yes, there's an onsite restaurant, Mahogany's Restaurant.

What's the area around Crowne Plaza Knoxville Downtown University, an IHG Hotel like?

Crowne Plaza Knoxville Downtown University, an IHG Hotel is in Downtown Knoxville, a short 15-minute walk from University of Tennessee and 8 minutes' walk from Knoxville Convention Center. Travelers give top marks for the hotel's prime location.

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Feb 5, 2025