See all properties

Best Western Richmond Hotel

2.5 star property
Richmond hotel with indoor pool and 24-hour fitness

Choose dates to view prices

Photo gallery for Best Western Richmond Hotel

Indoor pool with sunlit windows, lounge chairs, and a serene atmosphere. | Best Western Richmond Hotel
A cozy hotel room with a king-sized bed, a flat-screen TV, and a neatly made bed in the adjacent room. The room features a wooden floor and a comfortable seating area with a table and chairs. | Best Western Richmond Hotel
Exterior view of Best Western hotel with illuminated entrance and 'Cookout' signage. | Best Western Richmond Hotel
Elegant reception desk with marble top and dark wood paneling, featuring a striking gold branch decoration on the wall. | Best Western Richmond Hotel
Sophisticated living room with a plush sofa, elegant armchair, and a stylish coffee table, perfect for relaxation. | Best Western Richmond Hotel

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Connecting rooms available
  • Non-smoking
  • Gym
  • Laundry facilities
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness center
  • Hot tub
  • 24-hour business center
  • Conference center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front-desk safe
Feel at home
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Coffee/tea maker
The current price is $81
includes taxes & fees
$73 per night
Feb 12 - Feb 13

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (1st Floor) | Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor) | Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Clarion Pointe Richmond North near University

  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities
8.4 out of 10, Very Good, (682)
The price is $80
includes taxes & fees
$72 per night
Feb 23 - Feb 24
Clarion Pointe Richmond North near University
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
100 Eastern Bypass, Richmond, KY, 40475

What's nearby

  • Richmond Centre Mall - 14 min walk
  • Eastern Kentucky University - 16 min walk
  • EKU Center for the Arts - 2 min drive
  • Baptist Health Richmond - 3 min drive
  • Lake Reba - 7 min drive

Getting around

  • Blue Grass Airport (LEX) - 38 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Cook Out - ‬3 min walk
  • ‪Raising Cane's Chicken Fingers - ‬10 min walk
  • ‪Rally's - ‬13 min walk

About this property

Best Western Richmond Hotel

Best Western Richmond Hotel is a great choice for a stay in Richmond. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the indoor pool. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 141 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 3:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference center (2314 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • Hot tub

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Closed captioned TV
  • Visual fire alarm
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:00 PM
  • Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the fitness facility with adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Masks are required in public areas for unvaccinated guests.

Also known as

Best Western Holiday Plaza
Best Western Holiday Plaza Hotel
Best Western Holiday Plaza Hotel Richmond
Best Western Holiday Plaza Richmond
Best Western Richmond
Best Richmond Hotel Richmond
Best Western Richmond Hotel Hotel
Best Western Richmond Hotel Richmond
Best Western Richmond Hotel Hotel Richmond

Frequently asked questions

Is there a pool at Best Western Richmond Hotel?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.

Are pets allowed at Best Western Richmond Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Richmond Hotel?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Best Western Richmond Hotel?

Check-in start time: 3 PM; Check-in end time: 3:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

What is there to do at Best Western Richmond Hotel and nearby?

Best Western Richmond Hotel has an indoor pool and a 24-hour fitness center, as well as a hot tub.

What's the area around Best Western Richmond Hotel like?

Best Western Richmond Hotel is a short 14-minute walk from Richmond Centre Mall and 16 minutes' walk from Eastern Kentucky University.

Reviews

7.2

Good

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Poor

Never again
Very noisy, had someone open the door to our room we had just walked into the room, said he worked there but still was shocked that someone did that
carolyn, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Good stay
The check in was quick and the staff was friendly. The room was clean and parking was good. They are doing updates on the facility, but we had a good stay.
Clinton, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was nice and clean, but the bathroom was not handicap assessable because you had to step over the tub to get in the shower.Once you got into the tub, there were bars in the tub.
Amy, 1-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Location to EKU
Verified Orbitz guest review

4/10 Fair

The night staff were friendly and helpful but the door to my building wouldn’t open with the key and my bathroom was not cleaned (with dirty towels and washcloths) and the trash had not been emptied from the previous guest.
Michelle, 1-night trip
Verified Orbitz guest review

2/10 Poor

Don’t stay here!
It was awful. We asked for the first floor but they put us on the second floor without elevators - we have physical limitations that made it difficult to take the stairs. They refused to move us & didn’t give us a reason why not. The key card didn’t work for the outside door - had to go back around to the front of the bldg to get the card reissued. The room door was temperamental to open. The hair dryer was broken. The hangers won’t stay in the plastic holders on rod & TV’s CC was so tiny that we couldn’t read it more than 2 feet away. The “free” breakfast was a joke - waffle iron broken, no bread for toast, no hot water for tea, no eggs except for hard boiled eggs, no yogurt 2 mornings in a row, hardly any hot food - just biscuits & gravy. No ice machine as we needed some ice. Every night (3 nights) we couldn’t get inside the back of building - we had to go around to the front for a new card each time - they never apologized. We were so shocked as we’ve used Best Western for many years and we will never use BW again.
Steven, 3-night trip
Verified Hotels.com guest review

6/10 Good

Outside door key entry was broken so door was propped open, so there was no security for entering the property. Hallways were very unappealing. Our entry card did not work well on our door. It took MANY tries to enter. The room appears clean and obviously updated.
Regina, 1-night trip
Verified Expedia guest review

4/10 Fair

kathlene, 2-night trip
Verified Expedia guest review

2/10 Poor

It wasn’t posted that the hotel was under renovations. At the main desk there was a huge hole wall. Carpets were filthy, smelled, dark and unkept. We checked in went to our room and immediately checked out. The man desk said the renovations were complete???
Darvina, 1-night trip
Verified Expedia guest review

6/10 Good

warren, 1-night trip
Verified Expedia guest review

4/10 Fair

Lindsay, 2-night trip
Verified Expedia guest review

6/10 Good

Staff very kind. Room clean. Area of town a little iffy. Outside door of building unable to lock. Card key did not work in it. Construction in entryway. Very close to interstate, easy access. Exit very busy road. Probably better to not rent rooms in the construction area.
Barbara, 1-night trip
Verified Expedia guest review

4/10 Fair

So disappointed
Cheryl, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

No Hot tub working,,, indoor pool to cold ,,no heat in it,, Said it was 16 miles from where we was going,,but it was 32 miles,,, stayed one night the staff was nice they need to advertise hot tub if it's not working ,, All in all if you need a place to lay your head down for the night,,it was ok
Donald, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The place under construction, but there was no problem. Breakfast was great.
George, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Avoid like the plague
Do NOT STAY HERE! I REPEAT DO NOT STAY HERE. The blankets had stains and hair all over them. Not a random hair like someone shaved their body hair off gross. Then some random guy tried to get in our room claiming the front desk checked him into this room. Then people running up and down the halls all night. Then screaming and fighting all night. We hear banging and of this is the police open up. Then we hear screaming and get down on the ground. So we figured that domestic violence or something police are taking care of it. No it wasn't even the police. We have no idea what was going on cussing, beating, screaming, all night. The front desk they did nothing. It was the 2nd worst hotel of my life.
Lindsey, 1-night trip
Verified Hotels.com guest review

6/10 Good

Needs updated.
Elisheba, 1-night family trip
Verified Expedia guest review

2/10 Poor

Will never stay there again. You can’t advertise a pool and a hot tub as amenities and the patrons show up and the hot tub is essentially a brown watered cesspool/bog. All that was missing was bullfrogs. The pool was freezing and grimy all around the outside. Didn’t venture into it. The walk to the pool is enchanting with broken glass and discarded room features like ceramic sinks just smashed strewn alongside the sidewalk. I didn’t know if that was a construction thing or just frustrated patrons. I especially loved the fact that the guy at the front desk directed us on how to find the pool and hot tub and didn’t bother to mention the state of it until we returned freezing and mortified where he then proceeded to just advise us to talk to the manager. Well, we didn’t bother. I mean the place reeks like a tossup between a dirty mop and just a rotting mildew smell. You pray to be nose blind. You just pray. If you’re managing a place that buckles under the most basic standards of cleanliness we are not gonna find a common ground. This place gives Best Western a bad name. Someone from Best Western who has no sense of smell and no need for a hot tub needs to venture here and see how this establishment outclasses them all. It’s a good stopping point for booking Best Western ever again. Zero customer service. We didn’t just leave after checkout, we fled.
Jennifer, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Christine, 2-night trip
Verified Expedia guest review

10/10 Exceptional

John, 1-night trip
Verified Expedia guest review

2/10 Poor

Ayern, 1-night trip
Verified Hotels.com guest review

4/10 Fair

My stay was screwed up from the start. I was told I could pay for early check in because I was in town for a wedding. Called that morning to double check- was told no. Booked a king bedroom and when I arrived I was told it was given away. The outlets in the bathroom didn’t work and the lights by the bed didn’t work. For $140 a night I was severely under impressed.
Alisha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice room. Quiet and the staff was very accommodating. Breakfast was great.
Connie, 1-night trip
Verified Hotels.com guest review

6/10 Good

Lisa, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice room..they are remodeling so some rooms are older..overall is was quiet
Candice, 1-night family trip
Verified Expedia guest review